You never disappoint, Rebag!!! Your explanation regarding the condition of the bags is always on point!!! I know exactly what to expect each time I purchase from you. Your prices are ok eventhough... Voir plus

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The only issue is the customer service and the status updates that are provided (lack thereof). I think more details need to be provided on the details dropdown. No specific dates other than when item... Voir plus
L'entreprise a répondu
Good variety and decent prices. Practices in place to ensure items shipped back are delivered safely and sector is lacking. I sent something in to be appraised for sale and they refused the item, whic... Voir plus
L'entreprise a répondu
I purchased a Louis Vuitton handle bag on “excellent” condition. When u received it I tried it right away & found that the snap closure was not a tight fit, it kept popping open. I reached out immedia... Voir plus
L'entreprise a répondu
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It is quite difficult to purchase…
It is quite difficult to purchase anything from your website and after several attempts I was no longer interested in doing so.

Réponse : Rebag
The product was excellent condition and…
The product was excellent condition and the price was reasonable.
Fake
It looked fake and the strap that was supposed to be cross body was so short there was no way it could go over the shoulder. Tried a real one in the store and this wasnt even close. Returned immediately.

Réponse : Rebag
Outstanding handbag with fast delivery.
Fast delivery, good price, and a handbag that looked brand new.
Takes months to get paid.
Takes months to get paid now, not the same company as before. don’t waste Your time

Réponse : Rebag
Beautiful bad and fast delivery
As a Rebag member I have the option to return purchases that don’t work. This makes me much more inclined to purchase things on Rebag. And the quality of all of their items is always excellent. The bag I just purchased is no exception and is absolutely perfect.
Everything takes too long
Everything takes too long.
For example: sent an item for trade in and its been more than three weeks and is still in rewiew, but they charged the item I bought inmediately. As today, I didnt receive my item.
Sent another item for sale, took more than 6 weeks to get certified.
After the item was sold I had to wait 6 weeks until the sale was “final” and after that, 5 or 6 more weeks to get paid.
Won’t be using Rebag again!!!

Réponse : Rebag
I will never sell to Rebag again
I will never sell to Rebag again. They give no specific reason for rejecting your item. And when they do accept, they take AGES to pay out.

Réponse : Rebag
The smell on the bag is really bad
The smell on the bag is really bad. And the stain on the back. Bag description wasn’t very accurate. This bag should not have even been listed on your website. Ruined your reputation.

Réponse : Rebag
A beautiful handbag for my partner.
A beautiful handbag for my partner.
ReBag did an outstanding job - the photos were accurate, the delivery was professional and fast. My partner was elated. I highly recommend ReBag for purchasing quality designer purses and accessories at very reasonable prices. They make it easy to be thoughtful.
Easy and quick
It was easy to shop and the item was shipped very carefully and secured. Arrived on time as well
Save time and use a different service
The customer service is by far the worst service I have ever experienced. Long wait times on the phone and people who can’t even answer a simple question. The delayed payment is also such a red flag. It shouldn’t take 45 days to receive payment for an item that has not only been listed on their site to sell but also for an item that has sold. Horrible company will never shop or sell with them again. And on top of that you have to wait another 20+ days to transfer it to your own account or pay a fee for early withdrawal. Why should I have to wait and then pay a fee to get MY money? Shame on them.

Réponse : Rebag
The company sells products that are…
The company sells products that are defective and does not offer compensation or have any remorse for the action. In my case, a broken Cartier box that was not listed and when notified was told the box didn’t add value so nothing they ca do.

Réponse : Rebag
Horrible experience and I ‘ll be sure…
Horrible experience and I ‘ll be sure to leave a wider review of my experience. I still haven’t received a refund on an order that I never received. It is beyond unacceptable, and I am considering reporting this to the office of the AG in NY.

Réponse : Rebag
item that I purchased came out to be…
item that I purchased came out to be just as I said, it will be great experience
The bag I received was not as shown in…
The bag I received was not as shown in the picture. The zipper was messed and in the picture and the description didn’t say the picture was messed up. I didn’t get my full refund either. They shorted me $21.75 and when I bought the bag it said full refund and shipping label paid for If I was a member.

Réponse : Rebag
Great experience
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