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Lisez les avis des autres

Noté 2 sur 5 étoiles

I had to pay for an hour for $10 when I was in New York City and it was really slow to charge. I was at a restaurant and I had finished my meal and it only charged 25%. Then a week later after my visi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i have been using Recharge.city for the past six mounths while traveling across Europe and Asia, and it has completely changed how i stay connected. The process is incredibly simple: installation inst... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was at House of Yes on Wyckoff recording a set, and my phone was on 1% right before I needed an Uber. Grabbed a Recharge bank from the lobby, and literally dropped it off later at 3 Dollar Bill on M... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found this service to be incredibly convenient and exceptionally reliable. It was an absolute lifesaver the other night while I was out in Brooklyn and my phone battery had suddenly dropped down to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Location d'appareils électroménagers

Écrit par l'entreprise

We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(94)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Had to cancel my credit card!!

Battery itself was OK, but they are unresponsive when trying to stop the subscription. What's App - Nope; Email - Nope!

Had to cancel my credit card

6 mars 2025
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Hello. We sincerely apologize for any confusion and inconvenience caused. For all our users' convenience, any active rental plan or subscription can be easily managed and canceled at any time directly inside the Recharge.city mobile application under the 'Subscriptions' section.

Noté 1 sur 5 étoiles

A Costly Scam – Stay Far Away

I regret investing $16,500 with Recharge.city. They called me in Oregon, promising a guaranteed ROI within months if I invested in their mobile charging station franchise. They claimed to be a successful city partner of New York with thousands of stations and even connected me with "franchisees" who shared glowing reviews.
Turns out, those franchisees were actually their own employees pretending to be successful investors. It was all a lie to gain my trust. After investing, I realized it was a scam—no ROI, no support, and no honesty.
I feel completely misled and want to warn others: Recharge.city is not trustworthy. Save yourself the trouble and avoid them at all costs.

29 février 2024
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns. Furthermore, you completely ignored our official transaction verification request, and your legal limits for any claims have long expired. This case has been formally escalated to senior Trustpilot supervisors for manual removal due to fraudulent B2B misrepresentation.

Noté 1 sur 5 étoiles

A Tale of Deception & Financial Loss

I am writing this review to warn others about my harrowing experience with Recharge.city, a company that I now believe to be an elaborate scam. I invested $18,000 with them, lured by their promises of a fast return on investment (ROI) within just a few months. Unfortunately, what followed was a nightmare of deceit, false promises, and financial loss.
From the outset, Recharge.city presented itself as a legitimate business operating in the mobile phone charging industry. They claimed to have a vast network of charging kiosks across the United States, supported by a sleek app that displayed thousands of locations. However, upon closer inspection and after conducting my own research, I discovered that their operation is nothing more than a facade.

The Deceptive Practices of Recharge.city:
Fake Locations and Misrepresentation:

Recharge.city’s app shows thousands of charging kiosk locations, giving the impression of a thriving business. However, I found out that these locations are largely fabricated. In reality, they have only a handful of cheap, low-quality Chinese charging kiosks placed in a few locations in New York. These kiosks are managed by individuals who appear to be undocumented immigrants, further raising ethical and legal concerns.

The Owner’s Shady Background:

The owner of Recharge.city, Maxim Kamaldinov, is reportedly based in Russia. While the company claims to have a U.S. office, it seems to exist only on paper. This lack of transparency and physical presence in the U.S. is a major red flag. It appears that the entire operation is designed to give the illusion of legitimacy while funneling money from unsuspecting investors.

Pressure to Sign Documents:

After taking my money, Recharge.city pressured me to sign various documents under the guise of formalizing the investment. These documents were vague and written in a way that absolved them of any responsibility. Once the documents were signed, they became unresponsive, effectively disappearing with my hard-earned money.

No ROI, No Accountability:

Despite their promises of a fast ROI, I have not received a single penny in returns. Attempts to contact their support team have been futile, and it’s clear that their business model is designed to take money from investors without any intention of delivering on their promises.

In conclusion Recharge.city is a scam operation that preys on individuals looking to invest in the mobile phone charging industry. Their entire business is built on lies, fake locations, and unethical practices. I urge anyone considering investing with them to steer clear. Do not make the same mistake I did. Save yourself the financial and emotional distress by avoiding this fraudulent company at all costs.
If you have already invested with Recharge.city, I recommend seeking legal advice and reporting them to the appropriate authorities. Together, we can expose their deceit and prevent others from falling victim to their schemes.

5 mars 2024
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Hello Renee.

Our company operates strictly within US federal and local laws, and our hardware is fully certified. We maintain a fully stocked domestic warehouse, ensuring that all contractual equipment is отгружено and deployed instantly upon formalizing the investment documents you acknowledged signing. Expecting a full $18,000 ROI within a few months is mathematically unrealistic for any legitimate vending network, as returns depend on daily operational rentals. Defaming our personnel with xenophobic slurs and making false claims about our physical infrastructure constitutes corporate disparagement. Your placeholders in our 'Find Reviewer' system have been officially noted, and this case is now with the Trustpilot Legal Team for manual removal due to severe defamation per se.

Noté 1 sur 5 étoiles

Totally dishonest. A virtual scam scheme

Okay, so Recharge.City totally scammed me. I fell for their franchise pitch, thinking I’d make easy money on charging stations in NYC. Big mistake. They promised a guaranteed return – lesson learned, that’s always a lie. The address they gave? A complete fake!
Thankfully, I clawed back my $13,000 with a chargeback (what a headache!). But seriously, avoid Recharge.City like the plague. If someone promises guaranteed returns, run. Always double-check everything, and trust your gut – I wish I had.

22 février 2024
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns.

Noté 1 sur 5 étoiles

I've recently researched this company on TrustPilot

I've recently researched this company on TrustPilot after the damage was done, and I'm left deeply disappointed. I lost $19,500 paying them for charging stations and a location service in Manhattan, New York. Unfortunately, the stations did not generate any return.
Despite claiming to have a U.S. presence, it turns out they don't have an actual office here. Their payment systems are registered through a dubious Russian front man in New York.
They seemingly buy very cheap charging stations from China online and then make people to spend thousands of dollars on buying their franchise. However, the reality is that nobody in the U.S. seems to use these chargers.
What’s more puzzling are the positive comments on Trust.Pilot, most of which appear to have Russian surnames - this says a lot.
I strongly recommend that people exercise caution if they receive calls from individuals with foreign accents trying to persuade them to invest in the charging station franchise with Recharge.city.
I'm planning to apply for a chargeback to recover my funds. Additionally, never sign any documents or send your ID to them—they request this information to prevent chargebacks.

29 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

They seemed professional and reliable…

They seemed professional and reliable until they got my money. They disappeared after I paid them for the stations and location services, and when I contacted them two weeks later, they asked for more money to place the stations in "hot locations." It has been more than a year now, and I haven’t seen a single penny, contrary to their promise of a steady income. Absolutely stay away.

22 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam Alert: Avoid Recharge.city (it's not Recharge.com)

I fell for the scam thinking it was Recharge.com. They exploit the similar name to deceive people. They called me, promising passive income, but provided fake details. When I asked to visit their New York office, they made excuses. Their listed address, 150 Broadway, lacks specific details like room or office number, proving they have no real office. I paid $18,000 for stations and location services but received nothing. They disappeared & then demanded more money to start generating income. Beware and think twice before giving them your hard-earned money or personal documents like ID etc.

31 janvier 2024
Noté 1 sur 5 étoiles

Avoid at all cost

Don't spend your money as I did on this worthless investment. They said money will flow after the first month as it takes time. I waited 3 months and I'm sitting with this machine making nothing. The customers denied to use this charger even when I've provided free vouchers as they says this little thing might risk their phone data, And you expect someone will pay to use it.
Disappointed and I'm working with my bank to get my money back.

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience

Horrible experience
I invested $2300 USD, Adam was calling me and giving me a breakdown on how i would make money. I finally decided to make this investment in hopes to make money while on maternity leave.
In reality they preyed on a woman who just had a baby, knowing they had no good intentions.
They gave me a location that I paid $500 for them to find for me and I never got a customer.
I was told to give it 2 months, I reached back out in when 2 months were up and Adam no longer worked in that department.
I was told it if I would spend an additional 1k they would get me a better location!
And not to call back until i had the 1k.
Bottom line this was the worst investment i could have ever made! I wish i could get my money back

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

A complete Scammmm

I had a terrible experience with Recharge.city. They repeatedly called me, convincing me to invest $12,500 in their franchise for mobile phone charging stations, promising a quick ROI and passive income. It’s been a year and seven months, and I haven’t seen any income, let alone the promised ROI.

When I contacted them, they made excuses about the location not being good enough and convinced me to pay an additional $3,000 for better locations. After they got the money, they made me sign an agreement and provide documents like my ID and a receipt with my signature. I later realized this was to prevent a chargeback. When I tried to get my money back, they used these documents against me, and I lost the chargeback.

I’m shocked to see positive reviews from their COO Sergey Bolyubash here. It’s clear to me that these positive comments are fake. I strongly advise against doing business with these scammers

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Misleading

Firstly, it's not at all like they claimed on calls or ad. No one like to pay to charge there phones here even with the voucher I offered. Secondly, I don't see any potential on this machine enough to make any dime at all right now. Disappointed

12 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bitter and expensive experience

I invested in Recharge.City's franchisee program for New York City on June 12, 2024, with high hopes based on their promises of a fast ROI and their supposed strong user base. They assured me that the stations would start generating money within the first week of placement. I’m based on the West Coast, so I trusted their claims about station placement and performance.

It's now been months, and I have seen absolutely no returns. I can't even verify if the stations are placed as promised. The lack of transparency and follow-through is alarming. Their customer support has been unresponsive and unhelpful.

To my surprise, I see numerous positive reviews, which seem highly suspicious and likely fake. This company appears to be a complete scam, and I strongly advise others to avoid investing their hard-earned money with them. It’s been a frustrating and costly experience, and I hope this review helps others from falling into the same trap.

12 juin 2024
Noté 1 sur 5 étoiles

Zero Returns

Don't know what to say. This charging stations will bring absolutely nothing into your pocket. I've places the machine within one week after receiving it, waited for two months and nobody came into the station until you force someone to use it. They are doing no marketing to get customers.

16 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Beware of fraudulent fromises and Fake…

Beware of fraudulent fromises and Fake Dashboard. I fell victim to this company’s false promises of stable passive income and a quick ROI within a few months. Regrettably, I paid them $33,000 for stations and a location in New York City without conducting proper due diligence. They provided me with a dashboard to monitor my income, but it turned out to be entirely fake. I have not received any income whatsoever, and it has been over a year now.
I am in the process of filing a chargeback request. Recently, I joined an online forum for victims of this company and discovered that I am not alone in being defrauded. Upon visiting the Instagram profile of the company’s owner, I found that he appears to be living in Russia.

22 novembre 2023
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Please to not rely on this review, This person has a fake account and never bought anything from us.

Thank you.

Noté 1 sur 5 étoiles

ABSOLUTE SCAMMERS

ABSOLUTE SCAMMERS! I was told there would be return on investment in just a couple of months but l can barely see pennies coming through. BEWARE PAYING THEM ANYTHING. THEIR BIG TALKS AND FAKE PROMISES WILL BE GONE ONCE THEY HAVE YOUR MONEY.

7 mai 2024
Avis spontané
Logo de Recharge.city

Réponse de Recharge.city

Hello,

After inspection, it turns out your account is fake, your action shall be reported.

Noté 1 sur 5 étoiles

They don't even have an office in New…

They don't even have an office in New York city. I visited the address mentioned on their website and to my surprise they have no office there whatsoever. It was too late by then as I have already lost $15000. Never trust them. A guy named Alex with a foreign accent may contact you promising a 6 months ROI. Please stay away. I've all the receipts and have forwarded them to the fraud prevention departments. I'm not in the US right now. I will take legal action after I return.

8 novembre 2024
Logo de Recharge.city

Réponse de Recharge.city

Hi,

According to your account you're posting outside the US and you have never been in the US nor an investor.

Anyone is more than welcome to visit us, we also make sure that our address appears on each email.

Thank you.

Noté 1 sur 5 étoiles

SCAMMERS, STAY AWAY

They lured me to buy their phone charging machine for $2400 saying I can make ROI within 6 months. It was late when I realized I couldn't be able to generate $20 in a month. Absolute Scam and I am moving legally to stop these Scammers. No response from their side when I tried to contact them. I'm gonna get chargeback

28 septembre 2024
Logo de Recharge.city

Réponse de Recharge.city

Hello Tim,

You haven't placed the station that's why it's not making money, You asked if we can find a location for you then you suggested finding it yourself to save money and you never did, we responded to each message and call from your side. Our business days are Monday to Friday, we do not respond over the weekends.

Best,
Recharge.city

Noté 5 sur 5 étoiles

The flexibility of being a…

The flexibility of being a Recharge.city franchisee has allowed me to balance work and personal life perfectly. Recharge.city’s innovative approach to powerbank sharing has made them a leader in the industry, and I’m thrilled to be on board.

23 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

I appreciate the eco-friendly aspect of this service. Its not just about earning money but also about sustainability. The user-friendly app makes the rental process a breeze for customers which in turn has boosted my sales

11 juillet 2024
Avis spontané

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