Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still ha... Voir plus
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Lisez les avis des autres
I found Redec when looking for Kamado Joe Big Block charcoal. The price was lower than anyone else and way below Amazon. Bought three bags for what two would have cost on Amazon. I had a confirmation... Voir plus
Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpf... Voir plus
L'entreprise a répondu
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disap... Voir plus
À propos de l'entreprise
Coordonnées de contact
Easter Park, RM13 9BP, Rainham, Royaume-Uni
- 01708 700522
- sales@redecindustrial.com
- redecindustrial.com
4,1
Bien
110 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Réponse de Redec Industrial Ltd
Thank you for your kind review
Réponse de Redec Industrial Ltd
Thank you for your kind review
5Star Service
Having not come across Redec before I was a bit sceptical as to their offer on a product I had been following on other websites for a number of months but at least 10% cheaper.
The online positive reviews supported my decision to go ahead and place the order online, with an expected 1-2 day delivery!
The next day I received a call from a guy claiming to be trying to deliver my parcel but the postcode he’d been given was wrong, he was 150miles away with a postcode missing one of my digits. He apologised and said he’d get the office to sort the mistake. I was starting to think the offer was too good to be true. Which other companies with online retail sites allow you to order late in an evening and the item be out for delivery the next day…….
I rung the office, they again apologised, confirmed the error and advised that they had already dispatched the parcel to my correct address by courier. (It turns out, if you are in the vicinity of their office then there is a realistic chance you could have the order delivered by their in-house delivery team)
I got tracking details by email shortly after & the next working day the package arrived, in perfect pristine condition.
Redec were excellent. Their customer service was 1st rate. I would definitely recommend them and will look out to order from them again in the future.
12 janvier 2022
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Quick delivery great prices
Quick delivery, great prices and very friendly delivery man.
10 janvier 2022
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Service was brilliant had tiles within 24hrs
11 décembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Excellent!!!!
9 décembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Found a product that I could not find…
Found a product that I could not find locally, delivered well packages and speedily - thank you
5 décembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Great service & Fast delivery
Can't fault any of my orders placed with Redec.
Greeted by a friendly chap when I collected an order, and the orders I've had delivered have been by equally friendly and polite guys with very fast delivery!
Can't recommend them enough
3 décembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Spot on service!!
1 décembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Best customer service I’ve had in a long, long time…
My positive experience started when I emailed Redec about a barbecue I was interested in and they rang me right back with a response to my question.
And then, when I missed out on the original deal I was looking at, they were able to come up with a different, but equally good deal which I decided to go for.
Finally, when I had some internet issues during payment, they sorted it all out really quickly, ringing me to tell me when everything was all OK.
Nothing seems to much trouble for Redec, and I'm really pleased I decided to buy from them.
Their excellent, personal service makes them my 'go to' online store for all my BBQ kit requirements from now on, along with anything else they've got that I need!l
26 novembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Fantastic service.5 star all the way.
Fantastic service.5 star all the way.
I would recommend this company to everyone.
18 novembre 2021
Réponse de Redec Industrial Ltd
Thank you for your repeat business
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Great service thanks
10 novembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
Great communication great product…
Great communication great product really quick delivery 5stars excellent service.
3 novembre 2021
Réponse de Redec Industrial Ltd
Thank you for your kind review, We hope to see you again soon
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