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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first time using a company like this. They were wonderful and made the entire process from start to finish very easy. They take the time to answer any questions very quickly, show you exac... Voir plus

Noté 5 sur 5 étoiles

I have done business with redollar now several times and I cannot say enough!! They are HONEST, FAST, and EFFICIENT! I wish every business in the world was so wonderful to deal with! Their customer se... Voir plus

Noté 5 sur 5 étoiles

Had been looking for a trustworthy place to sell inherited sterling flatware, jewelry and some dental gold. Was impressed with website and offer of scale to weigh items. Weighed items, initiated onl... Voir plus

Noté 5 sur 5 étoiles

1. Excellent customer service (Kudos to Mellisa) 2. I scoured the internet and couldn't find any co. paying more for gold/silver. 3. Easy, secure and transparent process for shipping and calculati... Voir plus

À propos de l'entreprise

  1. Service de rachat de bijoux

Écrit par l'entreprise

Transparent & Beneficial Like A Bank | You can sell jewelry, gold, silver, platinum, palladium, coins, bars, diamonds, gemstones, luxury watches, art, antiques, and other valuables online. With reliable business morals, transparency and best possible deals we pay the highest prices for your assets! All while we treat you with the most respect and consideration.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

555 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Redollar is great!

5 Star business that I will definitely use again to sell my gold. Excellent customer service every step of the way, answered every question I had in a timely manner. More than fair pricing and their shipping process made me feel safe with sending my gold to them. Gave me a price same day items were received and paid me very quickly. Thank you for a great experience redollar!

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely trustworthy

Absolutely trustworthy. Been dealing with Redollar for almost a year. Four transactions with prompt service and professionalism. Recommend going with Redollar for all your needs over any other online business.

22 février 2025
Avis spontané
Noté 1 sur 5 étoiles

IF YOURE CONSIDERING SENDING HERE READ…

IF YOURE CONSIDERING SENDING HERE READ THIS FIRST.
Three reasons that I reviewed such a low rating.
1. I had items that were 100% 14k gold and they had their lab reporting as “low grade 14k 52% so that they could offer less, that’s telling my my 14k necklace was around 12k ? No. I had my items tested before they were sent off so see what they were going to do because the also advertise 90% on gold, and btw that’s just for gold jewelry not for gold scrap, they advertise scrap at 85%. All is all I probably got offered around 75% of what it was supposed to be. Some of the items were sent in that were just garbage but I also didn’t equate that into what I should have gotten. They will lie to you about your items and I truly do believe that.
2. They advertise a very quick turn around. It took me 10 days to get paid via direct deposit. You’re looking at 15+days of it’s any other way other than instant.
3.there are no options to get paid in 24 hrs other than Zelle. And the customer service team does reply quick but half of them are automated messaged that don’t actually awnser anything.

Takeaway? Send your items to another company that’s rated better and has better transparency and tells the truth.

13 février 2025
Avis spontané
Logo de reDollar

Réponse de reDollar

Gold purity deviation is quite common in jewelry and is not a secret. Not every piece of jewelry that bears a gold stamp contains exactly the gold purity indicated. The gold purity, especially in custom-made jewelry, antique/vintage pieces, or jewelry made in foreign countries, can often vary by a few percent. We provide detailed information on this topic on our website at https://www.redollar.com/process/testing-equipment.html to equip our customers with an in-depth understanding.

Our website features a transparent gold calculator, along with various pages that clearly publish our prices. With accurate calculations, it is simple to verify that we always uphold our price promise without any exceptions.

While we offer a very quick turnaround, shipping delays caused by the carrier are beyond our control. In this particular case, the customer shipped their package on 2/19, and we received and processed it on 2/24.

If customers can only receive funds via cash apps and accept our offer in the evening after normal banking hours, our ability to provide instant payments is limited due to cut-off times beyond our control. Unfortunately, cash apps do not support instant payments like major banks do.

Noté 5 sur 5 étoiles

Best place to sell your unwanted jewelry

I have sold many pieces of jewelry that were inherited by relatives who passed away. Also stuff my wife just does not wear anymore. And with gold at an all time high, it makes sense to sell and put the money towards other things. I have checked with local gold buyers that claim to pay high prices only to have Redollar blow them out of the water. At this point Redollar is the only company I will use from now on. Unfortunately I am running out of jewelry to sell, lol. Great job and thanks as always.

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

Great experience. I received more than double the amount on a few gold items that a local jeweler offered me. I was paid $1023 and am very happy. I definitely recommend ReDollar!

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company with a good turnaround time and great prices

I was nervous sending gold and silver through the mail, so I didn’t send much the first time to check it out. Everything was really easy and got paid instantly. Since then I’ve sent in stuff pretty regularly, usually around $1000 but up to $2500. I started using the ACH deposit instead of a check and it’s always in my bank account the next day. I don’t send gold or silver anywhere else now, no one is as easy and pays as well. Very happy with their service!

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

They Are Legit! Not a Scam

They are legit! My mom was all sketched out about sending her old wedding band and gold bracelet to an online company. Turns out this company paid more than any of the local shops by far. I sent the gold in on Wednesday and they zelled me $1700 on Friday. Sweet deal!

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Total Scam

I haven't ever sold jewelry online, but had to sell a gorgeous diamond ring I inherited. No idea what it was worth, so was happy to find redollar and asked for the free mail-in appraisal kit they advertise online. Instead of sending I was surprised to get a reply from Susan Parker asking me for details about the stones and my price expectations for the ring. Replied that I had no idea what grade the stones are, or what it was worth ... but isn't appraisals what you do at redollar? She replied: "send more photos. based on your photos we will give you an estimate" so I did, even sent a quick video of the ring. Next reply, I get asked for my price expectations again ??!! and knowing diamond value varies greatly so confused not to receive the help with an appraisals as promised ... I did some quick research and sent an uneducated guess using an average of 3 comparable looking rings that I found online, Instead of sending the kit and giving an appraisal as promised, I was told and they could not meet my price expectations and as such would not be "distancing themselves" from the purchase of the ring. Very disappointed to receive no help with the appraisal, which is advertised on their site. It's false advertising.

13 janvier 2025
Avis spontané
Logo de reDollar

Réponse de reDollar

If we are unable to meet or come close to meeting our customers' price expectations, we believe it is in the best interest of both parties to avoid unnecessary shipping costs and time incurred by accepting a piece of jewelry. Yes, we offer appraisals; however, if we cannot meet someone's price expectations due to differing price perceptions between buyer and seller, there is no point in accepting an item when there is no basis for a successful sales transaction.

Noté 1 sur 5 étoiles

Warning...DO NOT send them any melted…

Warning...DO NOT send them any melted metal and/or agree to a melt test. If their XRF machine can't determine as they claim, request your metal back and find another avenue to sell. Don't settle.. Once your metal is altered by them, they will claim half purity and take you for half it's value. Gold and silver does Not disappear when melted. At that point, it's your word against theirs. What I sent them was 100% verified, so I agreed to melt test. They got me for over $500. They are not the only one's who know metals. Recommended by a Police detective?? LOL, like the one's caught on video in a corrupt act? I FAAFO, but you do you. Edit: They will investigate themselves, find no wrongdoing and reply to this review defensively. Edit #2: High tech as using Aqua Regia solution and Sodium Metabisulfite? Yea, I know a little also. There is some science in it, but not what you're shoveling. Again folks, use at your own risk. A "melt test" is just a legal loophole to short you.

9 décembre 2024
Avis spontané
Logo de reDollar

Réponse de reDollar

This is what happened: The customer sent melted material that was classified as VERY low-grade, potentially gold-filled material with little to no monetary value. Our laboratory sent the following message to the customer via email: “…shows indications of being gold-filled or VERY low-karat gold. Melting would be necessary. Only agree if you understand the risk of receiving a disappointing assay.” The customer responded, “Yes, I agree to the melt request.”

Our lab reached out a second time, sending this message: "Please note that there is a very high risk that the items are gold-filled/plated (or have low gold content). Do you really want us to proceed with the melt test?” The customer responded: “Yes, I did agree.” Our lab then proceeded with the melt test and confirmed what was already assumed: the submitted melted materials contained only a small amount of pure gold, which led to the customer's disappointment.

We did everything possible to make the customer aware of the risk of receiving a low gold assay. We strongly recommend that private individuals do not buy melted materials for resale. Only a high-tech lab has the means to accurately handle melted materials; private individuals will NOT be able to perform an accurate test. Very often, melted materials are made to deceive buyers, and it then falls on us to present the unpleasant truth that the material purchased has little to no monetary value.

All our test results are 100% accurate, and we regret that the customer incurred a loss by buying and reselling merchandise of unknown value.

Noté 5 sur 5 étoiles

AMAZING

AMAZING! reDollar are highly efficient, highly professional, and pay the best prices. HIGHLY RECOMMEND!

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

After checking out trustpilot reviews…

After checking out trustpilot reviews myself and starting out with a small order of silver as a test, I can now say I am SUPER impressed with this company. I have now sent some very large lots of platinum, sliver and gold and each time they have been completely transparent and they usually pay within 10% of spot price. No jeweler even comes close. One offer I had for a lot was $350 and they paid $1100. They will deduct for stones (obviously) but based on weights they are honest. They pay for insured shipping and give you a complete lab report before you agree and then pay you the same day you approve via Zelle. They will also have their experts answer questions about jewelry with diamonds and other items you have questions about before you submit. Just check out their web-site to 'ask an expert' a question. I love their business model, they are honest and fast and pay the most you will find for scrap or jewelry. Right now with the price of gold, selling your jewelry for scrap price is much more lucrative in some cases. You can deal with them in complete confidence. I have used them at least 6 times now.

17 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I recently sold silver items to ReDollar.com

I recently sold silver items to ReDollar. This is the second time I have sold to them. What I really like is they are honest, patient, and will answer any and all questions you have quickly and with great clarity. The prices offered are excellent. The selling process is easy and efficient - you could not ask for better. They are truly knowledgeable and professional. I will always highly recommend them - they are the best!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had the BEST experience with ReDollar!!

I had the best experience with ReDollar and I recommend them 110%!! Prior to selling to ReDollar I always sold my gold and silver to local places, as I was afraid to just send my valuables through an online retailer. However I knew if I sold through an online buyer I would get a lot more money, so after doing tons of research I decided to go with ReDollar and I am so happy I did!

ReDollar makes its super easy to sell your valuables. I first used their online calculator to add my items to sell, which instantly provided me with a selling summary and the total payout I could expect to receive, which was WAY more than if I sold locally, like several hundred dollars more!!

From there ReDollar provided me different free shipping options, so I choose to have a shipping label emailed to me, as I didn’t need a shipping kit, which they also would have provided for free! My shipping label, packing instructions and the amount of insurance coverage was instantly emailed to me. All I had to do was print it out, tape it to my package and drop it off at UPS.

I received an email and text 2 days later when my package arrived to their facility. Then later that day I received another email with my lab report, which was the breakdown of each item I sent and how much they offered to pay for each. I accepted the offer, picked a payment method (I choose direct deposit. They offer many different methods!) and by end of that day I had the $$ in my bank account! I could not believe it!!

Besides the ease of selling to ReDollar I really appreciated their transparency and how great and prompt their customer service was. Any time I sent them an email with a question, I would receive a response within minutes!! I can’t say enough positives about ReDollar!! I definitely recommend them and have just dropped my second package of items to sell to them in the mail!! I can’t wait to get my next payment!!

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Totally Satisfied!

Had been looking for a trustworthy place to sell inherited sterling flatware, jewelry and some dental gold. Was impressed with website and offer of scale to weigh items. Weighed items, initiated online sale, and offer was more than expected as dental gold was 12K rather 10 K as I'd assumed. Second sale of sterling flatware for $1454.12 was several hundred dollars more than a competitor offered for same items. Have now made 4 sales and will soon do more. Outstanding, courteous service, very professional shipping kit, and quick deposit directly to my bank account.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

reDollar - Top the Line Gold Buyer

I admit to considerable apprehension about selling a 9K gold wristwatch strap online. After several attempts to obtain prices and numerous research into company reviews and complaints, I chose reDollar. They had the best price and, later, I experienced a very fine, prompt, professional, and well-oiled service. As a previous global businessman, my mantra was a sale is a sale when the payment is cleared by my bank. It was fast and efficient even though it was a Labor Day holiday.

The difference between local jewelers was astonishing - Local $525 to reDollar $800 plus.

A special thanks to Susan Parker who gave me the confidence to proceed with the business.

5 septembre 2024
Avis spontané

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