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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mariana and the team at RefundPros are awesome! We have worked with them for years and would recommend them again and again! Now with AWD -> FBA shipments - staying on top of refund is even more impor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Services aux entreprises

Écrit par l'entreprise

RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

151 avis

5 étoiles
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1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy customer

Very happy with the service provided by Refund Pro's. Highly recommend using this service. They are very knowledgeable and have recouped a lost of otherwise lost funds for our company.

14 octobre 2022
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Réponse de refundpros.com

Rachel, thank you for taking the time to leave us this great review, it is much appreciated! So happy we can continue to recover $$$ for your company!

Noté 5 sur 5 étoiles

This service has been great

This service has been great. Seamless and yet effective.

30 septembre 2022
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Réponse de refundpros.com

Really happy to hear our service is working so well for you! Thank you for taking the time to leave us this wonderful review 😁

Noté 5 sur 5 étoiles

Refundpros are a very helpful company

Refundpros are a very helpful company. Most small business companies that ship anything with Canada Post would be doing themselves a favour if they hired them. It is great getting some money back when a delivery company doesn't do their job right.

22 septembre 2022
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Réponse de refundpros.com

Thanks a bunch for this wonderful review! We are so happy to be able to save you money! 💲

Noté 5 sur 5 étoiles

Great people & great service

Great people & great service! Automates a very important part of our business.

1 septembre 2022
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Réponse de refundpros.com

So happy you're enjoying the service! Thank you for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Set it and forget it

Set it and forget it! Very happy with this service

30 août 2022
Avis spontané
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Réponse de refundpros.com

Thank you so much for taking the time to leave us a review! We're so glad you are happy with the service 😊

Noté 5 sur 5 étoiles

Great customer service and a must have…

Great customer service and a must have for any business. We ship anywhere from 1000 to 2000 orders a month, and physically do not have the time to check the delivery standard of each and every order sent. With Refund Pros, we just let them do their thing and now we get a few thousand dollars back a month in Canada Post refunds.

24 août 2022
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Réponse de refundpros.com

Thank you for taking time out of your day to leave a review 😁 So happy we are able to get those dollars back in your pocket...especially with the rising cost of shipping right now 😥

Noté 5 sur 5 étoiles

Excellent all around

Excellent all around, highly recommended and definitely an important part of our business.

4 août 2022
Avis spontané
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Réponse de refundpros.com

Your recommendation means a lot to us, thankyou 😊

Noté 5 sur 5 étoiles

I have used different reimbusrment…

I have used different reimbusrment services. They have been the best thus far. Good job!

29 juillet 2022
Avis spontané
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Réponse de refundpros.com

Great to hear, thank you for sharing 😀 we pride ourselves in being the best in the industry!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, easy to use and well worth it!

22 juillet 2022
Avis spontané
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Réponse de refundpros.com

Thank you! So happy you are pleased with the service 😀

Noté 5 sur 5 étoiles

Excellent Service!

Very easy onboarding and very good results.
Highly recommended!

27 mai 2022
Avis spontané
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Réponse de refundpros.com

Glad you have had such a good experience and results, thank you for taking time to share your experience 😃

Noté 5 sur 5 étoiles

Easy to use, great results

Great, consistent service.

18 mai 2022
Avis spontané
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Réponse de refundpros.com

Thank you so much for taking time to leave a review, we are so pleased that you are benefitting from our service.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Practically set and forget. Would recommend.

9 mai 2022
Avis spontané
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Réponse de refundpros.com

Thank you for your kind review and recommendation 😀

Noté 5 sur 5 étoiles

Help Bring Down your Shipping Costs!

RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up there's very little else for you to do other than wait for your email notifications of your refunds. If you have concerns or questions they're there to assist as well.

21 avril 2022
Avis spontané
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Réponse de refundpros.com

So pleased to hear that you have been able to channel those refunds back into improving your service you offer your customers!

Noté 5 sur 5 étoiles

Timely responses for questions and…

Timely responses for questions and general inquiries. The folks at RefundPros are really trying to help!

20 avril 2022
Avis spontané
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Réponse de refundpros.com

Thankyou for your kind review. Our customer support team always go above and beyond to help, we are very proud of them!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Super reliable auditing and our CP claims are all being processed in a timely fashion. Highly recommended. Also, we were totally skeptical, but these folks are legit and we've been using their services for five years now.

20 avril 2022
Avis spontané
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Réponse de refundpros.com

So many businesses are skeptical when they first learn about our service! I guess it seems to good to be true! Thankyou for taking that leap of faith and trusting us with your carrier auditing, it's great working with you 😊

Noté 5 sur 5 étoiles

RefundPros is well worth the money

RefundPros is well worth the money!

We've been working with RefundPros for a few years now, and every time we get claims emails from them, it feels like free money because we didn't have to do anything to receive the funds! They take care of all claims submissions and keep an eye on it so we don't have to!

18 avril 2022
Avis spontané
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Réponse de refundpros.com

Thank you for being a great customer and trusting us to get back the money you are owed.

Noté 5 sur 5 étoiles

We have been using Refundpro for many…

We have been using Refundpro for many years and want to say we are extremely satisfied with the service. We never had an issue and recommend them.

14 avril 2022
Avis spontané
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Réponse de refundpros.com

Thank you for your kind review and recommendation.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very automated and backed up by customer support.

12 avril 2022
Avis spontané
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Réponse de refundpros.com

Thank you for your kind review. Our customer support is always happy to help.

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