Regalcollective Avis 153

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was scrolling through Facebook and saw this advertisement. I thought this would be a great Mother’s Day gift for my daughter. She doesn’t have any biological children. But a godmother to many. I ord... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Me AGAIN. First, I was waiting and waiting and WAITING for my item to arrive. Now it says that it was delivered to my house and the items did not arrive? I am beyond disappointed in this company. I lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I order the bracelet for my daughter with her 4 kids name great job! It came after 15 days but still beautiful look amazing pc of jewelry The packaging look as if I bought something expensive f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I loved the idea of having my 3 grandchildren’s names on something so when I saw the necklace with the 3 hearts it was perfect Such a lovely necklace and the engraving is beautiful Highly recommen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

I got my necklace for Christmas 2025…

I got my necklace for Christmas 2025 and I have worn it everyday since! I have received compliments on how pretty it is. I love it. I sleep in it and shower with it. It still looks great. Highly recommend.

10 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I wouldnt even give them a one star

I wouldnt even give them a one star. I ordered some pretty earrings (bows) early December. Despite tracking from China and excuses they only just arrived in time for a Christmas gift around the 24th. They were the worst thing I've ever seen. Nothing like the Instagram photo. Too small to actually fit in the ear. Cannot tell that they are pretty bow in the image online. Messaged then a few times and finally got a reply 8 Feb (from December) to say they were the same measurements as advertised and no refund could be issued. I feel scammed Please do not waste your hard earned money on this Company. It will just end in disappointment especially if it is a gift.

8 février 2026
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hello Sarah,

Thank you for taking the time to share your feedback.

First, we would like to clarify our communication timeline. All emails received were responded to within our standard response window of 48–72 hours, with our most recent reply sent on January 13th. We sincerely apologise if there was any confusion regarding this, but please be assured that your messages were not ignored at any point.

We are genuinely sorry that the earrings did not meet your expectations. We understand how disappointing it can feel to receive an item that differs from what you had envisioned, particularly when it was purchased as a gift. While the measurements listed on our product page are accurate and the item was manufactured accordingly, we recognise that perception can vary when viewing products online. As earrings are considered a hygiene-sensitive item, they fall under our final sale policy for sanitary reasons and are not eligible for return as stated on our refund policy.

Regarding shipment origin, as clearly outlined in our Shipping Policy, Regal Collective works with multiple fulfillment partners and warehouses across North America, Europe, and Asia to ensure product availability and efficient delivery. Orders are dispatched from the warehouse where the specific item is in stock at the time of purchase, which means shipping origins may vary. This information is provided transparently on our website prior to checkout.

Please feel free to reach out to our team directly if you require any further assistance — we are always here to help.

Thank you for supporting our small family business.

Sincerely,
Regal Collective Team

Noté 5 sur 5 étoiles

I love the necklace

I love the necklace. It was a smidge smaller than expected but it's still very pretty. I get compliments on it everytime I wear it. I don't remember exactly how long it took to get to me. It came before I wondered if I was getting scammed. Lol. I'd purchase again.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Were very helpful when I asked if I…

Were very helpful when I asked if I could add mum to the ring with my brother and sister who both as passed away.
I received the ring today and very happy with it.
Will order again from them.

10 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Really beautiful and well-made product

Really beautiful and well-made product! It is dainty, but feels sturdy enough to withstand frequent wearing. My only critique is that I wish the heart charms would stay facing forward and not flip, but that’s no big deal. Beautiful product at a great price! I’m very happy with my purchase!

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Omg I love my custom name earrings

Omg I love my custom name earrings. It took a little while to get to me. Unfortunately they came after Christmas. They are so cute, they fit my ear perfectly. I will be buying more products 🥰❣️. The customer service Rep was so nice 🙂.

25 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company! Ordered two bracelets and they are beautiful. Great customer service as well. One of the bracelets arrived damaged, and they replaced the bracelet for me. I did have to push back a little to get the replacement, but they did end up making things right.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I love my necklace

I love my necklace, they kept me updated, great communication. I will be ordering from them again. I’m very pleased 🩷🧡

21 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't order from this company

I ordered something on 12/2/2025 and it's now 1/21/2026 and I haven't received it. I emailed them and got a response that didn't satisfy me. I asked for my order to be cancelled and refunded and they refused.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

When my order arrived the box was empty and the packaging had been opened by customs or somebody. After contacting regal collective they were very apologetic and quickly acted to resend me the earrings I ordered which arrived quickly. I was very impressed that they acted so professionally and quickly to right a wrong. I also love the bow earrings they sent, beautiful.

17 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely loved my necklace

Absolutely loved my necklace. It was easy to place the order, it's good quality and arrived in a timely manner. I would recommend this company.

16 janvier 2026
Avis spontané

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