Regalcollective Avis 153

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was scrolling through Facebook and saw this advertisement. I thought this would be a great Mother’s Day gift for my daughter. She doesn’t have any biological children. But a godmother to many. I ord... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Me AGAIN. First, I was waiting and waiting and WAITING for my item to arrive. Now it says that it was delivered to my house and the items did not arrive? I am beyond disappointed in this company. I lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I order the bracelet for my daughter with her 4 kids name great job! It came after 15 days but still beautiful look amazing pc of jewelry The packaging look as if I bought something expensive f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I loved the idea of having my 3 grandchildren’s names on something so when I saw the necklace with the 3 hearts it was perfect Such a lovely necklace and the engraving is beautiful Highly recommen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Chunky minimalist ring

Chunky minimalist ring
I bought my wife this ring as part of her birthday and she was delighted with it. Great service, fast delivery and a really well made product.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Kept it for myself

Beautiful, chunky, stylish ring that I had intended as a gift for someone else until it arrived and it was so lovely I decided to keep it for myself. Delivered on time very quickly, well-packaged in a nice presentation box. Great service and great product.

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My daughter surprised me for Christmas…

My daughter surprised me for Christmas with a necklace with 4 generations on it. It made me teary eyed. It was the best gift ever. The necklace was so pretty with a heart for my mom that passed away, my name, my daughter's name and my granddaughter's name. I will cherish it forever. My daughter said it was so easy to order and she received it quickly.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

l ordered two personalized bracelets…

l ordered two personalized bracelets for my daughters who both have three children and they absolutely loved them, l saw them advertised on Facebook and was a bit nervous as l believe they come from Vancover, and l am in the UK but everything was ok and they came in time for Christmas..

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order from them! Item never came

WARNING

Do not order from This company. I ordered a ring over a month ago and still have not received the item. This was a Xmas gift and I had to buy another one because the item is still not here The customer service is atrocious and they continue to say it’s on its way . I started emailing them inquiring of the order’s whereabouts after 3 weeks . Their response is that it’s on its way. I’ve asked for a refund and they continue to deny.
UPDATE: the ring arrived 6 weeks later. I no longer needed it and purchased another one from another vendor in the US who sold the same ring for less money and arrived in a few days. The company told me THEY WILL onky refund me IF I take down this review. This is not ok.

23 décembre 2025
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hi Leanne,

We can confirm that your order was successfully delivered. Your parcel was processed and shipped promptly from our end, and once it is handed over to the courier, any delays are unfortunately outside of our control. While this is rare, it can occasionally occur, particularly during busy Holidays periods, as outlined in our shipping policy.

Regarding your refund request, we have sent you a follow-up email — please check your inbox (and spam/junk folder) so we can assist you further.

We look forward to hearing from you!

Thank you for supporting our small family business

Team Regal Collective

Noté 5 sur 5 étoiles

Great!

Ordered 3 name bracelets so that I could include all 11 names of my pets and I love them so much. Great quality and the names came out very clear. Highly recommend buying from here and I will definitely be ordering again.

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love the pieces I received!!

I love the pieces I received!!! I got my daughter a bracelet with her boyfriends name, her name, and my brand new granddaughters name on it, and it is gorgeous!!! It’s so dainty and perfect for her. Also, got her earrings with my granddaughter’s name on them and they are precious as well!!! Mail tracking was weird to follow, but not a big deal. Thanks so much, she is gonna love em!!!

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just recieved my family name necklace…

Just recieved my family name necklace its beautiful i did wait a long time for delivery but was well pleased with it

20 décembre 2025
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hello Kathleen,

We’re so glad to hear that you’ve loved your name necklace 🤍

As all of our pieces are custom-made, they do take a little extra time to process to ensure the highest quality and precise custom printing of each name. Additionally, during the holiday season, shipping carriers may experience delays beyond our control.

Thank you so much for your patience, for supporting our small family business, and we wish you happy holidays! 🎄✨

Team Regal Collective

Noté 1 sur 5 étoiles

Beware!

Ordered in November as needed well before Christmas (not a Christmas gift). Took weeks before I got an update from Yodel - had no idea they were being despatched from China otherwise I wouldn’t have ordered. Item didn’t arrive. Yodel said they were lost! Requested refund then 2 days later got another schedule of delivery from Yodel. I think the company sent a replacement by express. They refused refund even though I told them it was too late for the gift to be given to the recipient and I had already given something else. Offered to return unopened. Have had no communication with them since then. Would not use this company at all! I eventually opened the package, the earrings are much smaller than expected and I’ve given them to a friends daughter - waste of my money!

18 décembre 2025
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hi Maureen,

Thank you for sharing your feedback. We’re very sorry to hear about your experience.

We’d like to clarify that your order was processed and dispatched within our stated timeframe, in line with our shipping policy. During the busy holiday period, courier networks—including Yodel—often experience significant delays and tracking inconsistencies due to high parcel volumes. Unfortunately, these delays occur while parcels are in transit and are outside of our direct control once an order has been handed over to the courier.

To clarify, no replacement shipment was sent—your original order continued moving through the courier network and was later scheduled for delivery after initially being marked as delayed. We regret that the extended transit time meant the item arrived later than you had hoped.

Thank you for your understanding and supporting our small family business

Kind regards,
Regal Collective Team

Noté 1 sur 5 étoiles

Terrible quality jewelry

Unfortunately the quality of this jewelry is very low. A necklace I bought is completely uncentered and looks cheap. The customer service said it was within their quality standards, so apparently their standards are very very low. And of course no refund cause it had personalized letters. I buy jewelry all the time for my nieces and daughter and there are much better options. Would avoid buying from here as it’s clearly junk.

Follow-up: They did reach out but only to ask me to take down this review in exchange for a refund. I should have gotten a replacement or refund the first time.

18 décembre 2025
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hello Kirsten,

As a small family business, customer satisfaction truly means everything to us, and we’re genuinely sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when a piece doesn’t feel right, and we appreciate you taking the time to share your feedback.

While we did confirm that the necklace was produced within our design standards, your experience and perception still matter greatly to us, and we never want a customer to feel unhappy with their purchase.

Our team has reached out to you directly via email and is currently awaiting your response so we can further assist and work toward a resolution.

Thank you for supporting our small family business.

Team Regal Collective

Noté 5 sur 5 étoiles

Love it

Took a little while to get to me but well worth the wait! Great product!

15 décembre 2025
Avis spontané
Logo de Regalcollective

Réponse de Regalcollective

Hi Sarah,

We’re so glad to hear you loved your jewelry! ✨

Our custom pieces do take a little extra time to process, as each item is carefully made to ensure it meets our high quality standards — and we’re thrilled to know it was worth the wait.

Thank you so much for supporting our small family business. It truly means the world to us.

Team Regal Collective

Noté 5 sur 5 étoiles

Great communication

Great communication, kept up to date on tracking, which is very important when the order is a Christmas present. Arrived in plenty of time.

The most gorgeous earrings and great quality. Never seen such unique jewellery.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled with my…

Absolutely thrilled with my personalised bracelet. Always a bit nervous buying on line but could not recommend more highly for quality, price and delivery. Thankyou!

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Go ahead and buy!

Absolutely brilliant took a few weeks to come but when it arrived, it had his own little box and was packaged perfectly. As this wasn’t for me, it was a present for Christmas. I’m definitely gonna be buying myself one. Could it be more happier? Definitely go for it. It looks so well-made and presented brilliantly.

28 novembre 2025
Avis spontané

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