Regus - 7401 West Charleston Blvd Avis 

36
TrustScore 3.5 sur 5

3,7

7401 W Charleston Blvd, 89117 Las Vegas, NV, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ich finde das Konzept von Regus einfach spitze. Als Außendienstmitarbeiter brauche ich kein Büro. Es ist immer jemand da der meine Post entgegennehmen kann oder Fragen beantwortet wenn ich möchte. Wen... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A infraestrutura é muito boa, os colaboradores, especialmente no nosso caso a Juliana são excelentes, e o custo beneficio muito bom!! O que coloco como ponto de melhoria é o constante problema com in... Voir plus

Noté 4 sur 5 étoiles

Milano - Via Lepetit - La locarion è perfetta, per le nostre esigenze. Il personale è gentile e collaborativo, sorridente e paziente. Gli uffici sempre impeccabili. Consigliato.

Noté 1 sur 5 étoiles

Charge your card without permission. Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to u... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre d'affaires
  2. Service de location de salles de réunion et de conférence

Écrit par l'entreprise

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Coordonnées de contact

  • 7401 W Charleston Blvd, 89117, Las Vegas, NV, Etats-Unis

  • 8554003575

3,7

Moyen

TrustScore 3.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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3,7

Tous les avis

(36)

2 670 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ich finde das Konzept von Regus einfach…

Ich finde das Konzept von Regus einfach spitze. Als Außendienstmitarbeiter brauche ich kein Büro. Es ist immer jemand da der meine Post entgegennehmen kann oder Fragen beantwortet wenn ich möchte. Wenn ich einen Kunden treffen möchte und nur Unterlagen schnell anzusehen durchzugehen brauche ich da keine großen Reservierungen vornehmen. Manches geht auch auf Zuruf wenn man möchte. Die Stimmung ist immer gut herzlich nett und auch die Leute wo ich so getroffen habe an alle sehr gut zu sprechen.

30 juin 2026
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hallo Herbert, vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass das Regus-Konzept Ihren Arbeitsalltag als Außendienstmitarbeiter so gut unterstützt. Besonders schön ist es zu wissen, dass Sie den freundlichen Service, die Flexibilität und die herzliche Atmosphäre schätzen. Vielen Dank für Ihre netten Worte – wir freuen uns darauf, Sie auch weiterhin bei uns begrüßen zu dürfen!

Noté 4 sur 5 étoiles

Service is great

Service is great, staff is professional, friendly and helpful

22 juin 2026
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Refiloe, thank you so much for your kind review! We’re delighted to hear you enjoyed the great service and found our team professional, friendly, and helpful. We hope to welcome you again soon!

Noté 5 sur 5 étoiles

extremely professional environment and…

extremely professional environment and great to have client around

27 mai 2026
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Mamosali, thank you for your kind review! We’re delighted to hear you appreciate the professional environment and that it provides a great setting for meeting with clients. We hope to welcome you again soon!

Noté 2 sur 5 étoiles

I've never been there that's the…

I've never been there that's the problem, but I'll try to get a hang of it am new here but I'll grow am learning 😎

4 mai 2026
Avis spontané
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hello,
Your comments are confusing – you admit that you’ve never been to our centre and have posted for a location which has already permanently closed.
Can we please ask you to remove your review? If you have specific concerns, you can contact me directly at michelle.spire@regus.com.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Noté 1 sur 5 étoiles

A scammers company.

Hi, long story short: do NOT use this trash company.
We wanted a virtual office. Their support literally told us it’s a monthly plan. Cool.
Turns out? It’s actually a full-year commitment, and you can’t cancel.
I signed up for $50/month.
They’re charging $127/month.
PER. MONTH.
And here’s the insane part — and I’m pretty sure this is illegal:
When I first signed up, they asked for a credit card. I tried using my debit card, and they rejected it.
So I said whatever, I’m not even gonna use this service. Didn’t pay, didn’t use anything.
All good, right?
Nope.
Two months later, somehow they added that same debit card they rejected, and charged me $220+.
Like… what??
I had to contact support just to remove my card and tell them to cancel everything. Their response was basically:
“Yeah no, we’re gonna keep charging you. You can’t cancel.”
No clear warning about yearly commitment. No cancellation. Just straight-up trap.
Absolute garbage company. Their whole model feels like a scam.
Seriously, stay away.

Edit: there was no satisfactory resolution like they mentioned in their reply, they want me to pay the full amount of the entire period to end the contract.

And I've confirmed with VISA that the charge was made from a debit card. The kind they claim they've refused.

Either way, I'll be hiring a lawyer for this matter.

1 mars 2026
Avis spontané
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Adam, 
I am sorry to hear of your disappointment.
As the worlds-leading flexible workspace provider, we’re confident in what we do and do not “scam” our customers.
You signed an agreement with us until 31 March 2027 so you could enjoy a preferential monthly fee.
This represents a formal commitment and we’re unable to end it ahead of the agreed date.
You should confirm the end of your agreement through your online account (myregus.com) by going to My Account > Products and Services > End Agreement.
Please also be reminded that automated payments can be processed by credit card or direct debit, but not by debit card.
Regarding your billing issue, a member of my team has contacted you and provided a satisfactory resolution but you can contact me at lorraine.brule@regus.com if I can help further.
Best,
Lorraine Brule
Global Customer Service at Regus

Noté 1 sur 5 étoiles

Charge your card without permission

Charge your card without permission.
Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to use it. The worst service ever.

3 avril 2026
Avis spontané
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Alex,
We are sorry for your disappointment, but your comments deserve defending.
You purchased a Virtual Office product through our website. The confirmation of the online purchase acts as a valid agreement. This confirmation/agreement is available in the Documents section of your online account.
We do not store or update customers’ payment card details. All payments are processed using the credit/debit card that you entered, authorising such payments through it.
We also confirm that a request to end the agreement has been submitted in line with what you purchased, the agreement will end on 31 May 2026.
If you have further questions, you can contact us through the ‘Help’ section of your online account (myregus.com), check your agreement and invoices here and also speak to our chatbot ‘Aurora’ there.
Best,
Lorraine Brule
Global Customer Service at Regus

Noté 5 sur 5 étoiles

Full satisfaction ,enriching, both professionally and personally.

As always when I respond to your satisfaction concerns, I can only reiterate my complete and total satisfaction. This includes the setting, the comfortable working environment in the co-working space, the impeccable quality of the welcome, and the availability and helpfulness of the center manager and her part-time colleagues. The diversity of profiles of those who come to work here is both friendly, interesting, and enriching, both professionally and personally.

22 janvier 2026
Noté 1 sur 5 étoiles

same as the others

same as the others - wanted an virtual office - once contract signed, they say they need me to go physically to verify every documents, instead of VERIFYING first before starting to collect money - Avoid at all cost -

22 décembre 2025
Avis spontané
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Meg,
I'm so sorry for your dissatisfaction.
We are legally required to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations. This verification process is mandated by law. As this is a regulatory requirement, we are unable to activate or provide Virtual Office services until the verification process has been completed in full.
As the review has been posted anonymously, we’re currently unable to identify your specific account or review the details in full.
Please email me at lorraine.brule@regus.com with your company name and/or account reference for me to assist you quickly. Once we have these details, a member of our team will follow up with you directly.
Best,
Lorraine Brule
Global Customer Service at Regus

Noté 4 sur 5 étoiles

A infraestrutura é muito boa

A infraestrutura é muito boa, os colaboradores, especialmente no nosso caso a Juliana são excelentes, e o custo beneficio muito bom!!
O que coloco como ponto de melhoria é o constante problema com internet que a unidade do Centro enfrenta e a logistica de correspondencia pois, rescentemente tivemos um episodio de correspondencia bancária que foi recepicionado pela portaria, sumiu e não houve quem responsabilizar. Somos advogados, recebemos correspondencias de documentos originais por exemplo e precisariamos melhorar tal logistica.

21 septembre 2025
Noté 1 sur 5 étoiles

I initially rated Regus Boksburg three…


I initially rated Regus Boksburg three stars based on my honest experience. However, I was unexpectedly pressured by a staff member to change my rating to five stars, which left me feeling uncomfortable and undermined. A genuine review should reflect a customer’s true experience, not be forced or influenced. Professionalism and respect for client feedback are crucial in the service industry. Unfortunately, this encounter discouraged me from returning to the center. I hope management takes note and fosters a culture where authentic feedback is valued rather than coerced

3 mars 2025
Logo de Regus - 7401 West Charleston Blvd

Réponse de Regus - 7401 West Charleston Blvd

Hi Nthabiseng,
Thanks for sharing your concerns.
I apologise for any offence caused by this situation; it was certainly not our intention.
The centre team were unaware that you had any problems. When your initial survey feedback was received by them, they immediately resolved your issue and asked that you consider updating your satisfaction score in response to this; it was not pressured.
We value all customer feedback as it helps us to improve, and we thank you for taking the time to share your experience.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

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