Remit home is making my life so easy I can solve problems out so quickly, my family would get the money instantly just after the transaction. Thanks so much
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Lisez les avis des autres
This guys are scammers the took about 1600 pounds and for days and kept telling me they were precinct the money please avoid them They are scammers.They kept reassuring and telling lies .they annoyi... Voir plus
L'entreprise a répondu
I had a great experience with Remit Home. My transfer was temporarily held due to an oversight on my part, but Mr. Talha handled my case efficiently and resolved the issue in a very professional manne... Voir plus
L'entreprise a répondu
On Friday, 6th February 2026, a concerned manager of Remit Home called me to try to overturn my mistrust caused by my problem which started on 25th January. Although I received a refund, he didn’t l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Coordonnées de contact
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Royaume-Uni
- +443300270399
- support@remithome.net
- remithome.net
3,3
Moyen
1 k avis
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POOR SERVICE DELIVERY
A transaction of 631.86 GBP that I made on December 10, 2025, was supposed to go to the recipient's bank, but it was mistakenly pushed to MTN by a staff member. Despite providing the recipient's bank statement and MTN Mobile Money statement as evidence of not receiving the money, it has still not reflected or refunded as of today, February 11, 2026, making it two months and a day since my money has been stuck with them. I called them yesterday, and they told me to wait another 10 days, as usual. These people seem not to care about it at all, and they keep lying to me. I'm really frustrated at the moment about the whole thing. Beware, especially Ghanaians using this app.
Following the above complaint, I finally received a refund on March 5, 2026. It wasn't smooth, though. Thanks to Nakash and Fauzan. Sorry if I didn't get the spellings right.
10 décembre 2025
Avis spontané
Réponse de Remit Home
Hi Mr. OGK, we are pleased to confirm that your Full Capital Restoration has been successfully completed and you have received the funds. At the Home of Trust, we recognize the importance of this resolution following the technical routing error between the bank and mobile networks. We appreciate your direct communication with our management team to verify the receipt of your refund. We remain committed to high-level oversight for all Ghana corridors. For any further confirmation, please reach us at +441535553402.
Scammers and frausters
Very very bad company they’re scammers I sent £193 to Ghana and they never delivered it but they insisted they’ve paid it , trust them at your own risk
10 février 2026
Avis spontané
Réponse de Remit Home
Dear Comfort, we take these claims very seriously as Remit Home never withholds funds; we operate on a foundation of absolute transparency and family values. While our records show the transaction was successful, we require an official wallet statement from the recipient to conduct a formal audit with the service providers. Please send the full statement to support@remithome.net, via our in-app live chat, or call +441535553402 so we can resolve this for you immediately.
Trust them for 'Conflict Resolution'
On Friday, 6th February 2026, a concerned manager of Remit Home called me to try to overturn my mistrust caused by my problem which started on 25th January. Although I received a refund, he didn’t leave matters there. He was determined to win my trust. My belief is that we learn from mistakes and wrong actions. I later did a transfer and it went through without and problem. After the transfer went through I waited till now to see if there would be an attempt to patronise me but this has not happened so I believe that the manager's call was with genuine intentions. This is why I have given Remit Home 5 Stars.
6 février 2026
Avis spontané
Réponse de Remit Home
Dear Timothy, thank you for your feedback; at Remit Home, we truly believe our customers are family, not just a business relationship. We are glad our manager’s commitment to transparency helped restore your trust and that your subsequent transfer was seamless. We look forward to being your bridge to home for many years to come.
Delay transactions & fake assurance
Delay transactions, fake promises, full of lies, not trustworthy
6 février 2026
Avis spontané
Réponse de Remit Home
Thank you for this review, Emmanuel K. At Remit Home, we operate under strict UK regulations and provide market-leading rates. While we strive for speed, delivery times can be impacted by technical constraints within a beneficiary's local network, which are factors beyond our control.
We have no record of the issues described. To allow us to investigate, please contact us at +441535553402 or support@remithome.net with your transaction ID for a formal resolution.
This is a scammer
This is a scammer, I used them to transfer money about two weeks now, they did not send the money to the beneficiary and they have refused to refund my money till now. When I chat with them, they start to play games with mind. If you work hard for your money then don’t use them. Mind you if start newly with them, they will let you trust them and later scam you.
28 janvier 2026
Avis spontané
Réponse de Remit Home
Dear Anita,
We have no record of a transaction or account under your name. We take these claims seriously and would like to investigate this immediately.
As a registered and regulated firm, we do not withhold funds. If you have a pending transaction, please contact us at +44 1535 553402 with your transaction reference number so we can verify your details and resolve this.
Are they deliberately withholding funds?
I have been using this company for the past 4-5 months due to their competitive transfer rates. What I've noticed is that they're regularly withholding my money under the guise financial regulations. I submitted a bank statement on 22nd January 2026, Now within just two weeks, they've withheld another transfer transaction again asking for a new bank statement. I was initially informed in a chat that a computer randomly picked my transaction, and had nothing to do with them. However, during subsequent chats, I was informed thee was not enough money in my account previously,and therefore I need to prove the source of my recent transfer. This suggests to me that they're deliberately withholding funds transfer. I won't use them again.
3 février 2026
Avis spontané
Réponse de Remit Home
Dear Emmanuel Addo,
As an FCA-registered firm, we are legally required to perform "Source of Funds" checks on cross-border transactions to comply with strict financial regulations. These verifications are a mandatory legal requirement and not a deliberate delay on our part. We understand that repeated requests for documentation can be frustrating; however, they are essential to maintaining our regulatory standing. Your transaction will be processed immediately once the requested bank statement is provided and verified.
They are Shitty, DO NOT USE !
They are not reliable. Use this platform at your own risk. They will take your money and refuse to send it to the receipient and when you complain, they will be giving you senseless excuses. My transaction shows delivered on the app yet has not been received neither has it been refunded since 25th January 2026. They are absolutely full of shit!
25 janvier 2026
Avis spontané
Réponse de Remit Home
Dear Tiana Twumasi,
We have reviewed our records and cannot locate a transaction under your name. Please contact us directly at +44 1535 553402 with your transaction reference so we can investigate this immediately.
As a registered and regulated firm, Remit Home processes all transactions immediately upon receipt and does not withhold funds. If a status shows as 'delivered' but the recipient has not yet received it, the delay typically lies with the receiving bank or wallet provider. We are committed to resolving this for you once your details are provided.
I'm using remit almost 6 months one…
I'm using remit almost 6 months one off best since I've sanding mony my home is very fast and safe specially people working in fone very corrective and helpful I always if I need help ine off representations sabtin is best and nice
31 janvier 2026
Avis spontané
Réponse de Remit Home
Hi Simran, thank you for being a loyal customer. We are thrilled that you've had such a positive experience with the speed and safety of our service. Your praise for Sabtin is much appreciated and will be shared with the team. We look forward to supporting your future transfers.
They keep long before they deliver the…
They keep long before they deliver the money
3 février 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback, Nana.
Transactions are processed immediately and sent to our payout partner bank in Ghana. Any delay usually comes from the receiving bank. Otherwise, funds are delivered to the beneficiary without delay.
Bunch of criminals
Bunch of criminals. Please dont use app for money transfer. Please, i say dont use this app. They have kept money and refusing to take my calls.
I used this app to send money to Ghana on 29th and the money is still not paid. My name is William and the money was sent to Peter Obeng. They keep telling the same story since 29th January 2026 till date.
29 janvier 2026
Avis spontané
Réponse de Remit Home
Hi William,
Your transaction has been successfully processed and delivered to the destination country for payout. We have also raised an internal query to review the delay you experienced.
For more details or assistance, please contact us directly on +44 1535 553402 and our team will be happy to help.
Very poor service.
Very poor service.
Remithome’s service is extremely disappointing. While money is deducted from my account within seconds, it takes ages for the recipient to actually receive the funds. Every single time there’s an issue, I have to call repeatedly and follow up for 24 hours or more before anything is resolved.
What makes it worse is their live chat support, which is honestly the worst—slow, unhelpful, and unreliable. A service like this should not require constant chasing just to get a basic transaction completed.
Due to the poor service and lack of reliable support, I’m closing my account and deleting it. I would not recommend this platform to anyone who values efficiency and peace of mind.
26 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback, Harriet. We’re sorry to hear about your experience.
Once a transaction is completed, funds are released from our side immediately. Any delay thereafter is usually due to processing at the beneficiary bank or wallet provider. We regret the inconvenience caused and appreciate your feedback as we continue to improve our service and support experience.
For further information, kindly contact us directly on +44 1535 553402.
Not trustworthy..scam and poor service
Not trustworthy, several attempts to hold clients money in a scam disguised as ‘compliance hold’ ! Asking for 3 months bank statement sto verify funds but not flexible to accept dates that statements are issued if not covering day transaction carried out . No customer calls, just chats and very frustrating! Poor service and will not recommend at all. I was told not to trust them but got reeled in by the slightly higher exchange rate. Poor !!
31 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for sharing your feedback, Nii AMs. We’re sorry for the frustration you experienced.
Please note that these checks are mandatory compliance requirements for cross-border transactions. As a regulated remittance provider, we are required to verify the source of funds and related details to ensure security and regulatory compliance. The requested documents, including bank statements, are part of these standard obligations and are not intended to inconvenience customers.
We understand the process can feel frustrating, but these measures are in place to protect both our customers and their funds. We appreciate your understanding.
Poor services
Poor services, sent money and it took 5 days, still transaction was unsuccessful. They kept giving the same excuses and not helpful at all. Still Waiting for a refund. Don't use them.
24 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for sharing your feedback, Gifty Aidoo. At Remit Home, we operate under strict UK regulations and provide market-leading rates. While we strive for speed, delivery times can be impacted by technical constraints within a beneficiary's local network, which are factors beyond our control. In line with your request, we have successfully processed your refund. These funds are now available to you, as we handled the request as an urgent priority to ensure your satisfaction. For any further assistance, please contact us at +441535553402 or support@remithome.net.
Never try to use this app for any fund…
Never try to use this app for any fund transfer. Poor customer service and funds can get stuck for 5 days. They enticed customers with high rates and give you a mental stress and frustration. It is never good for an emergency transfer. I have two terrible experiences with them and I am just hoping they will honour the refund. I am suspecting they don't have any legitimate structures with the receiving countries and that could be the reason they struggle to get the funds done unlike others. Use it at your own risk.
Don't be bothered by their high rates.
24 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback, Sir Kubs. At Remit Home, we operate under strict UK regulations, providing market-leading rates backed by robust security protocols. These compliance checks are essential to protecting our users' funds during the transfer process. We currently have no internal record of the issue described. To allow us to formally verify and investigate your concern, please contact us at +441535553402 or support@remithome.net with your transaction ID. We require this information to provide any formal assistance.
DO NOT USE THIS COMPANY. UNRELIABLE
My experience with REMIT HOME has been absolutely terrible. They hold your money for days with no proper explanation. Once they have your funds, you’re left chasing them endlessly.
Their customer service is a complete joke. They are unprofessional, dishonest, and inconsistent. You never get the same answer twice, and to make it worse, it seems like the same person answers the phone using different names. One day it’s “David,” the next it’s “Bryan.” It’s ridiculous and unacceptable.
There is zero transparency, zero accountability, and zero respect for customers. The stress and frustration they caused me is unbelievable. I should never have trusted them with my money.
If you’ve had any dealings with them, report them to the FCA or the Financial Ombudsman Service. People deserve better than this.
Save yourself the headache and stay far away from this company.
26 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback, Mr. Rashad. At Remit Home, we operate under strict UK regulations to ensure every transfer meets high security and transparency standards. While we strive for speed, delivery times can be affected by external factors, such as recipient bank limits or local network provider outages, which are beyond our control.
Regarding your concerns, our records indicate that your funds were managed according to these mandatory protocols. Despite external delays, we processed your refund as an urgent priority to ensure your satisfaction. Different agents assist at various stages to maintain our rigorous compliance standards. For further assistance, please contact us at +441535553402 or support@remithome.net. We remain committed to providing secure, market-leading services.
Poor services
They show high exchange rates to attract customers. Transfers take more than 24 hours to reach the recipient. You have to make several calls and scream at them. They always blame recipient network provider for the delays when other platforms deliver within minutes. They have poor customer service. They won’t let you speak with a supervisor, they drop the call when you complain. It’s very frustrating dealing with them. I’m deleting the app right away! Terrible!
28 janvier 2026
Avis spontané
Réponse de Remit Home
Dear KR_Sonke, at Remit Home, we maintain high standards for exchange rates and transaction security. While we provide competitive rates, transfer speeds can occasionally be affected by mandatory recipient network security protocols, which are outside of our direct control. Our team follows strict regulatory procedures to ensure funds are delivered safely. To discuss your specific transaction details, please call us directly at +441535553402 or email support@remithome.net.
I transferred money to Ghana as at…
I transferred money to Ghana as at Sunday, 25 January 2026, the transaction status has since shown ‘delivered’ on that date but hasn’t reflected in the recipient bank account. I contacted to follow up and I was told it’ll reflect in 24hrs, then became 48hrs and now I was asked to provide an alternative beneficiary bank account who has still not received the transfer. It is 29 January 2026, and I have no clue when I will be receiving the money and what’s wrong. I must say my earlier experience with Remit has been good however, I’m not sure about my current predicament. I need the money to urgently cover bills latest by 31 January 2026.
29 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback. The delay occurred because incorrect beneficiary details were initially provided. Once the correct details were shared, the transaction was immediately amended and processed for payout.
For further clarification or assistance, please contact us directly on +44 1535 553402.
Extremely poor transfer time and do not…
Extremely poor transfer time and do not understand the importance of time in respect to money
23 janvier 2026
Avis spontané
Réponse de Remit Home
Thank you for your feedback. We understand your concern regarding transfer time. Please note there was no delay from our side, as the wallet provider was undergoing a system upgrade, which temporarily impacted processing. We appreciate your understanding.
They appear illegitimate and always…
They appear illegitimate and always wants to hold your money for days with unnecessary demands. Very bad choice for safe and fast remittances. Avoid them
27 janvier 2026
Avis spontané
Réponse de Remit Home
Hello, we would like to clarify that Remit Home is a fully authorized and regulated institution by the FCA and HMRC in the UK.
The 'demands' you refer to are standard regulatory requirements that all licensed remittance providers must follow to ensure the safety of every transaction. These procedures are in place to protect your funds and comply with national financial laws. We are committed to maintaining a secure and transparent service for all our customers. If you require further assistance, please feel free to call us on our official line at +441535553402.
Amazing fast service would recommend…
Amazing fast service would recommend everyone to try it out
27 janvier 2026
Avis spontané
Réponse de Remit Home
We appreciate your 5-star feedback, Sahil. We’re pleased to hear you found our service fast and reliable, and we truly appreciate your recommendation.
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