Remit home is making my life so easy I can solve problems out so quickly, my family would get the money instantly just after the transaction. Thanks so much
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Lisez les avis des autres
This guys are scammers the took about 1600 pounds and for days and kept telling me they were precinct the money please avoid them They are scammers.They kept reassuring and telling lies .they annoyi... Voir plus
L'entreprise a répondu
I had a great experience with Remit Home. My transfer was temporarily held due to an oversight on my part, but Mr. Talha handled my case efficiently and resolved the issue in a very professional manne... Voir plus
L'entreprise a répondu
On Friday, 6th February 2026, a concerned manager of Remit Home called me to try to overturn my mistrust caused by my problem which started on 25th January. Although I received a refund, he didn’t l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Coordonnées de contact
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Royaume-Uni
- +443300270399
- support@remithome.net
- remithome.net
3,3
Moyen
1 k avis
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App performance is very poor
11 janvier 2026
Avis spontané
Réponse de Remit Home
Hello Sallas, we are sorry to hear that you’ve had a poor experience with our app’s performance. At Remit Home, we strive to maintain high technical and safety standards to ensure a smooth experience for all our users. We would like to investigate what went wrong in your specific case to help resolve any issues you are facing. Please reach out to us at +441535553402 so our team can assist you directly and ensure your account is performing as expected.
Avoid these guys like the plague
Did 3 transfers with them on 3 separate occasions. 1st one was successful and got good rates but yes that was the trap. I went back to do 2 more transfers and it was a disaster. The money was for my mother's medical bills n boy was I wrong. First transfer was delayed for a few days, I kept ringing and messaging and every time I get the same response from them
"Dear Customer,
We will raise your issue with the payout partner in Ghana. Once we receive any update, we will inform you." Copy and paste responses all the time. I was told payment failed so they need payment details which I provided but still same response. I finally got them to cancel the first transfer and refund which took 3 weeks to get my money. I didn't learnt my lesson the first time I went ahead and did another transfer with them all cos their rates pulled me in and it was even worse than the first one. I had to request a refund after so many stories even had to file a chargeback report with my bank and also report the issue with the financial ombudsman after several emails, calls and app messages with them back and forth. I got money back after almost 5 weeks. Since then I learnt my lesson and deleted the app. This was my worse experience I have had since 2013 when I started using remittance app in the UK to Ghana even got my blood pressure n anxiety levels to go up as the amounts weren't small amount n also for my mother's medical bills.
7 décembre 2025
Avis spontané
Réponse de Remit Home
Hello William, we can confirm that your refund was successfully processed as per your request. At Remit Home, we follow strict security protocols and official policies to ensure every transaction is fully protected. Our team acted promptly to finalize this for you once the request was made. We sincerely regret any stress caused and remain committed to the high safety standards our customers expect. For further assistance, please contact us at +441535553402.
Réponse de Remit Home
Hello Eddy, we have searched our records and cannot find a customer or transaction matching your name. We take all feedback seriously and would like to understand your concerns. Please contact us at +441535553402 or support@remithome.net with your transaction details so we can investigate this immediately.
Very poor experience with them
Very poor experience with them
Since day one’s every time money transfer issue, very late not in on times few days later money transfer every time contact customer services than takes few days to transfer money.
Other money exchange & apps takes without any issues within the few seconds money transferred
We not recommend others because of high risk & no Guarantee no safe & secure
West of time & hug risk of your money no safe
7 janvier 2026
Avis spontané
Réponse de Remit Home
Hello K D, thank you for your feedback. We can confirm that your funds have been successfully delivered.
As discussed during our recent phone call to update you on your transaction, processing times can occasionally vary due to standard international transfer protocols. Please be assured that Remit Home follows all safety regulations to ensure every transfer is secure. We appreciate your patience and remain available at +441535553402 should you need any further assistance.
Fast money transfer.
22 décembre 2025
Avis spontané
Réponse de Remit Home
Hi Salomey, thank you for the 5-star review! We’re glad we could get your money delivered quickly. Thanks for choosing Remit Home.
This is very very slow and service is…
This is very very slow and service is not good
7 janvier 2026
Avis spontané
Réponse de Remit Home
Hello Tawhid Hassan, thank you for your feedback. We want to reassure you that Remit Home is working fine and all transfers are processing with our usual speed and efficiency. In case of any issue, please contact our support team at support@remithome.net or +441535553402.
Avoid them completely
Avoid them completely. Attractive rates but your transfer wouldn’t reach the receipient. They will come up with so many “kok”-and-bull stories when you chase. Such as issues with payment partner, issues with receiver details etc. After having your money for weeks, you will be forced to ask for a refund which will take about 7 days. This leaves you out of cash for some weeks and if the exchange rate is falling, that is a double loss for you. Avoid them please. The real definition of all that glitters isn’t gold!!
2 janvier 2026
Avis spontané
Réponse de Remit Home
Hi Leonora, we prioritize the secure and accurate delivery of every transfer to ensure funds reach your beneficiary correctly. Our team is currently finalizing your transaction to completion. For any further updates, please contact us at +441535553402 or support@remithome.net.
Mild Improvement Needed
Every time I transfer, I need to speak to them to proceed. Very slow Not recommended.
> the customer service contacted with me we discussed in detail. What was the issue and they are trying to get it settled and improved their services anyways they provide the best rate and I will use it again thank you.
30 décembre 2025
Avis spontané
Réponse de Remit Home
Hi OE, we appreciate you taking the time to share your initial feedback with us. Our records confirm your transfer was successfully processed immediately on our end, as no additional steps were required by Remit Home.
Update: We appreciate you taking the time to speak with us in detail. We are glad we could settle the matter and that you continue to find our rates to be the best. Thank you for choosing to use Remit Home again; we remain at your service at +441535553402 or support@remithome.net.
Urgent Complaint
Urgent Complaint – Delayed Transfer (Reference: MWGH81201737)
Dear Sir/Madam,
I am writing to raise an urgent complaint regarding a money transfer I made earlier today which has still not been received by the recipient.
The transfer was made at 14:00 today, reference MWGH81201737, for the amount of GHS 1,000 (GBP 64.10). It is now 19:45, and the funds have still not been received, despite the transaction showing as delivered. This payment was made to cover an urgent medical expense, which makes the delay extremely concerning.
I would appreciate an immediate update on the status of this transaction and confirmation of when the funds will be released. If the money cannot be received today, I request that a full refund be processed without delay.
Please treat this matter as urgent.
29 décembre 2025
Avis spontané
Réponse de Remit Home
Hi Emmanuel, we appreciate you taking the time to share your feedback. We can confirm that transfer MWGH81201737 has been successfully processed on our end. The 'Delivered' status indicates the funds have been transmitted to the local financial network, so please ask the beneficiary to verify their balance. For any further assistance, our team remains available at +441535553402 or support@remithome.net.
Funds held
Funds held, transaction not delivered
I had a very poor experience with Remit Home. My transaction was not delivered, yet the company continues to hold on to my money without issuing a refund.
Despite multiple attempts to resolve this directly, there has been no clear communication, no resolution, and no urgency shown. Holding customer funds without completing the service or refunding them is completely unacceptable.
This has caused significant stress and inconvenience, and I am now left with no option but to escalate the matter formally.
I would strongly advise others to be cautious before using this service, especially if you need your funds urgently.
23 décembre 2025
Avis spontané
Réponse de Remit Home
Hi there, thank you for providing your details. We have verified your request and confirmed that your refund is being processed. Card refunds typically follow standard banking cycles for settlement. At Remit Home, we ensure all funds are handled securely and returned according to these established protocols. Please contact us at +441535553402 or support@remithome.net for any further updates.
Update:
Hi there, thank you for your patience. We have finalized and initiated your refund. The funds have been successfully released from our system and must now reflect in your account according to your bank's standard processing times.
I am Anthony Badu l send money from uk…
I am Anthony Badu l send money from uk to ghana they take money from my account but she doesn't receive it
22 décembre 2025
Avis spontané
Réponse de Remit Home
Hi Anthony, we appreciate you taking the time to share your feedback. As discussed over the phone and in our chat, we can confirm the funds have been successfully delivered to the recipient. Please ask the beneficiary to verify their balance, and should you have any other questions, we remain available at +441535553402 or support@remithome.net.
I have used this app to send money to…
I have used this app to send money to my sister in Ghana and is showing delivered on my dashboard board but money not reach my sister account.Please remit home do something about it because they need the money for something urgent
24 décembre 2025
Avis spontané
Réponse de Remit Home
Hi Nana Akua, we appreciate you taking the time to write to us. However, we have no record of an account or transaction matching your details. Our 'Delivered' status is only triggered once funds are successfully transmitted to the local network; please contact us at +441535553402 or support@remithome.net with your transaction ID so we can investigate this immediately.
Remit home is very helpful for everyone…
Remit home is very helpful for everyone who sent money to abroad. But some time is rate is low sometimes higher.it should be fine time to time upgrade.Thanks
24 décembre 2025
Avis spontané
Réponse de Remit Home
Hi there, we appreciate you taking the time to share your feedback with us. We continuously work to keep our rates competitive for our customers, and we value your suggestion regarding our ongoing service upgrades. Thank you for choosing Remit Home; our team remains available at +441535553402 or support@remithome.net for any further assistance.
Réponse de Remit Home
Thank you for the 5 stars, Mamunur, we're glad you enjoyed our competitive rates and fast service at Remit Home.
Réponse de Remit Home
Hi Asad Rasool, thank you for the 5-star rating. At Remit Home, we pride ourselves on providing the best rates in the market and ensuring that transfers are delivered reliably and on time. Our team is always here to assist you at +441535553402 or support@remithome.net.
Lower rates than other famous app
19 décembre 2025
Avis spontané
Réponse de Remit Home
Dear Megh Raj Oli, thank you for your feedback. We politely clarify that Remit Home consistently offers some of the highest and most competitive exchange rates in the market.
You can view our live rates directly on our app and website at any time. If you have any further questions or doubts about our rates, please feel free to call us at +44 1535 553402.
Someone sent me money I’ve still not received it …
Please someone sent me money am using it to do something urgent the money has still not entered my account
19 décembre 2025
Avis spontané
Réponse de Remit Home
Hi there, we have no record of any transaction or account matching your details. Remit Home processes transfers immediately, and once a status shows 'Delivered,' the funds have been transmitted to the local bank. Please have the sender contact us at +441535553402 or support@remithome.net with their transaction ID so we can verify the status.
not trusted firm you gonna loss your…
not trusted firm you gonna loss your money I have a bad experience with them.
18 décembre 2025
Avis spontané
Réponse de Remit Home
Hi jojo, Remit Home is a fully regulated and trusted firm; we take such claims very seriously. We have no record of any transaction or issue matching your profile. If you have a specific concern, please contact us immediately at +441535553402 or support@remithome.net with your transaction ID so we can address this officially.
Disappointing and Unreliable Service
Disappointing and Unreliable Service
Remit Home’s money transfer service has been getting worse by the day. Their performance is clearly declining, and instead of fixing the problem, their customer service seems determined to make the experience even more frustrating.
For the past two days, I was repeatedly promised that the money would reach the beneficiary by the end of the day. Those promises were never fulfilled. Each time I followed up, I received the same scripted response: “The money has already left our bank.” When asked for proof or a clear explanation, they simply blamed the Ghana bank, without taking any responsibility or offering a real solution.
There is no transparency, no accountability, and absolutely no urgency—even though customers rely on these transfers for important needs. Constant excuses and broken promises show a serious lack of professionalism.
I would not recommend Remit Home to anyone who needs reliable, timely money transfers. Until they improve their operations and stop misleading customers, this service cannot be trusted.
14 décembre 2025
Avis spontané
Réponse de Remit Home
Hi James, thank you for your feedback. We have verified that the initial delay was due to an incorrect beneficiary number provided; once you provided the alternative, we manually processed and successfully delivered the funds as promised.
We informed you of the successful credit via chat and attempted to discuss this further by phone, but the call was disconnected. At Remit Home, we pride ourselves on transparency and timely delivery. For any further assistance, please contact us at +441535553402 or support@remithome.net.
Unreliable, you risk losing your funds
I cannot recommend this company for sending money. I used their app to transfer £158 to my father in Ghana for a medical emergency on 10/12/25, and as of today, 15/12/25, he still hasn't received it.
Although the app indicates the transaction was delivered, the funds have not reached him. I've been in contact with the Remit Home support team, and their response has been the same: “Your query has been forwarded to the relevant department and marked as a priority. We appreciate your patience and cooperation while it is being processed.” This has been repeated for five days without any resolution.
At this stage, I find the company unreliable. If you're looking for a dependable service, I suggest you look elsewhere. I'm still attempting to get my money refunded.
15 décembre 2025
Avis spontané
Réponse de Remit Home
Hello Henry, we sincerely apologize for the unacceptable delay and lack of resolution regarding your transfer. We understand your frustration and take your experience very seriously.
Please contact us immediately with your transaction details at +441535553402 or support@remithome.net for urgent escalation and resolution.
Remit Home
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