I ordered a hat for my husband and I, was exactly as pictured when arrived. I do think the packaging could be a little better, but overall that wasn't a big deal and happy with my purchase.
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Was on holiday in the US for a month. I really needed some shirts and found Renova on FB. Got a couple a couple weeks later and they’re great. Now home with me in Aus lol. Cheers
Great quality, but the sizing is not right. Way too small. I'm a bonfide 2X. I ordered a 2X jacket. I got a medium.
L'entreprise a répondu
I ordered 2 sweaters and the quality was just as stated and surprisingly fit well as I was worried I should have ordered up a size. So I'd say if you're worried, in my experience it was true to size a... Voir plus
1,8
Bas
34 avis
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A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I ordered two utility jackets one army…
I ordered two utility jackets one army green and the second one camouflage, I received two camouflage jackets unacceptable
1 février 2026
Avis spontané
Réponse de Renova Fashion
Instead of posting a 1-star review, it would have been nice to give us the opportunity to make it right. Had you reached out to support we would have sent a replacement for free. We're human and mistakes can happy in the warehouse. I'm sorry this happened, but give us the opportunity to make it right. Thanks!
UNDER SIZED SHOES, NO BACK UP
Ordered size US10 sneaker and after a lengthy wait they arrived. There US10 was undersized. I always use US10 which should be slightly larger than UK10. These sneakers were like a US9.
They refused an exchange and offered a 50% discount if I bought another pair. NOT HAPPY .
DODGY SERVICE, SLOW DELIVERY AND BAD SUPPORT. DO NOT USE THIS COMPANY
2 février 2026
Avis spontané
Scam company
I placed an order on November 28th, 2025. When I had not received the order after 3 weeks, I emailed the company to find out when it would ship as it was a Christmas gift. They responded it would ship when the product was available. I requested a refund and received no response or refund. I have since emailed them multiple times and still have yet to receive a response or my money back
28 novembre 2025
Avis spontané
Réponse de Renova Fashion
Hello, I don't see an order with your name in our system. We are definitely not a scam, and would 100% refund if you requested. Reach out to support@renova-fashion.com with your order number and I will personally be looking for this. If what you're saying is true, I'll personally make it right. Thank you!
New shirts
Was on holiday in the US for a month. I really needed some shirts and found Renova on FB. Got a couple a couple weeks later and they’re great. Now home with me in Aus lol. Cheers
18 janvier 2026
Avis spontané
Ordered what looks like nice sweaters …BUT
Ordered what looks like nice sweaters in XS .
received 21 days later wrong size S , far too big .
now the fun or nightmare to return it , the seller trying to make a deal not for you to return the merchandise . refusing to pay the return cost .
second , the fabric all synthetic .
29 décembre 2025
Avis spontané
1 estafadores
1 , El producto mala calidad
2 , la talla no es la adecuada
3 , at3nciin al cliente pésimo, malo, horrible
4 , quier3n negociar contigo q compres otro producto a mitad de precio para tu crédito
5 , Nunca vompren en esta página, primera vez que lo hago y nunca dan el crédito tuve que hacer una disputa con el banco
6 , son unos estafadores
10 décembre 2025
Avis spontané
I ordered 2 sweaters and the quality…
I ordered 2 sweaters and the quality was just as stated and surprisingly fit well as I was worried I should have ordered up a size. So I'd say if you're worried, in my experience it was true to size and I'm pleased. Will definitely be ordering a few Christmas gifts for my daughters from here.
3 novembre 2025
Avis spontané
I'm happy with my purchase
I only came to leave a review, because I looked them up on here AFTER ordering so I was concerned. I wanted to ease the mind of anyone else who maybe has ordered. I ordered 2 sweaters and they both arrived as advertised. There's always good and bad in every company, my experience was good so I hope this helps.
21 octobre 2025
Avis spontané
Please do not get scammed like I was
Please do not get scammed like I was. I ordered two pairs of shoes. The quality is so poor. They did not even come in a box. I want to return them. They do not pay for returns or send you a return address label. They gave me a return address I had to spend over $11 to send it back and the return was sent back to me saying it was unable to send it to the address. It was a fraudulent address. I am now fighting with the company to get my money back. I am out over $85. I cannot even find a phone number to call these people. I did file a complaint with the federal bureau.
28 octobre 2025
Avis spontané
Réponse de Renova Fashion
Hey Tammy, I hate to hear you had a less than satisfactory experience. We recently went through a change of staff with our customer support and unfortunately a team member was giving the incorrect return address to customers. This issue has been rectified. As far as the quality of the shoes, we do in house quality checks in our warehouses before items are shipped. Of course human error is still possible, but if you've reached out to support@renova-fashion.com you should not have an issue getting a refund if you're unhappy. I will have someone reach out to you, Thanks for your understanding!
I ordered a pair of shoes for my…
I ordered a pair of shoes for my husband. They were not the quality I expected so I requested to return them. I received a message from Customer Service with the return address. I mailed these shoes and they were returned back to sender; attempted- Not Known! I will never order from this company again! It has been nothing but a HASSEL
16 octobre 2025
Avis spontané
Réponse de Renova Fashion
Hey Cherita, I hate to hear you had a less than satisfactory experience. We recently went through a change of staff with our customer support and unfortunately a team member was giving the incorrect return address to customers. This issue has been rectified. As far as the quality of the shoes, we do in house quality checks in our warehouses before items are shipped. Of course human error is still possible, but if you've reached out to support@renova-fashion.com you should not have an issue getting a refund if you're unhappy. I will have someone reach out to you, Thanks for your understanding!
Great quality, but way undersized. Don't trust the sizing. It's not true.
Great quality, but the sizing is not right. Way too small. I'm a bonfide 2X. I ordered a 2X jacket. I got a medium.
9 octobre 2025
Avis spontané
Réponse de Renova Fashion
Hey Dr. Enoch, I apologize to hear you received the incorrect size. Again, there is sometimes human error within our staff and while we would hope it never happens, that's unrealistic to think. We're more than happy to reship your order or offer a different solution. Please reach out to support@renova-fashion.com and give us the opportunity to make it right.
This site is selling fake goods
This site is selling fake goods. The Sebagos sold are definitely fake copies even with mistakes on the logo. Poor leather and stitching quality.
5 août 2025
Avis spontané
Réponse de Renova Fashion
Hey Frederick, I'm sorry to hear you were not satisfied with your order. We actually stopped offering this specific product after learning our supplier was not completely truthful with quality. Feel free to reach out and give us the opportunity to make this right at support@renova-fashion.com. Thanks!
Réponse de Renova Fashion
We 100% are not a scam, and would love to hear why you feel so, if you had a bad experience with our company, we would love the opportunity to make it right. Please reach out to support@renova-fashion.com and give us that opportunity. Thank you!
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