Rentola Avis 5

SCAMMERS!! They stole 55 weekly from my mother after saying it was only going to be a $2 charge! DONT FALL FOR THIS DUMB SITE. They also refused to reimburse or try to help at all, horrible customer service

CALL YOUR CREDIT CARD QUICK!!!
THIS MORNING!!! paid to see listings. BAIT AND SWITCH, MISREPRESENTED LISTINGS----- SO I felt I only risked $1 to Look. Then canceled out.
940 GOT HIT WITH $$44.00 asking pay pal for assistanceUnauthorized transaction

PayPal provides protection against unauthorized activity on your account. You can learn more about this here. Are there recent transactions you dont recognize or didnt authorize that youd like to report?

Yes, report transactions

I found multiple transactions. Which one are you referring to?

selected transaction with Rentola

Unfortunately, none of the transactions you selected are eligible for an unauthorized transaction dispute. This can happen if they are too old or dont meet certain criteria. Would you like to select different transactions, or report general unauthorized activity on your account?

Report general unauthorized activity

To help us investigate, please provide a brief comment explaining why you believe this activity was unauthorized (e.g., My account was hacked, I did not authorize this payment)

Based on numerous customer reviews and reports, Rentola has a high volume of complaints that frequently label the platform as a scam or highly deceptive
. Users often report hidden fees, unauthorized subscription renewals, and difficulty canceling services.
Key Concerns and Common Issues:

Misleading Trials: Users are often lured by a low-cost, short-term trial (e.g., €1 or $2) but are then charged a much higher monthly subscription fee (frequently around €39 or $65) without clear warning.
Difficult Cancellations: Many users report that cancelling the subscription is difficult or impossible, often leading to continued charges even after trying to cancel.
Aggregated Listings: Rentola is accused of scraping listings that are freely available on other websites (like Facebook or local real estate platforms).
Outdated or Fake Listings: Customers report that many of the property listings are old, already rented, or unavailable.
Lack of Customer Support: Users report extreme difficulty in contacting the company for refunds or support.

For your security, when an unauthorized transaction is reported, access to your account may be temporarily limited while we investigate. We strongly recommend changing your password immediately and reviewing your account security settings. Are you ready to submit this report?

Submit

Your unauthorized activity report (ID: PP-R-WPG-623295666) has been submitted. We will investigate and contact you via email with updates. You can also check the status in the Resolution Center. You may return here at any time to check the status of your dispute.
rentola.cr /en

Hoy recibí un cobro automático de $150.000 COP por parte de Rentola sin autorización clara para la renovación de una suscripción. El servicio no ha sido utilizado después del cargo. Ya envié solicitud de reembolso al soporte y espero una solución rápida antes de escalar el caso ante autoridades de protección al consumidor.

¡CUIDADO! Cobros no autorizados y retención de datos bancarios
​Pésima experiencia. Cancelé mi suscripción a tiempo y, aun así, me hicieron un cobro de 150.000 COP sin mi consentimiento. Lo más grave es que el sitio web no permite eliminar el método de pago, obligándote a mantener tus datos financieros expuestos. Es una práctica abusiva y poco transparente. No recomiendo este sitio, ya que vulneran los derechos del consumidor y la protección de datos personales. ¡Eviten registrar su tarjeta aquí!

Is a scam, non of the properties are on sale on rent, save your money, do not use it