Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus
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Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Voir plus
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Coordonnées de contact
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Royaume-Uni
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Matthew was extremely reassuring and…
Matthew was extremely reassuring and practical . Showed & explained to me what was going on with the cooker . Very calm , very kind.

Réponse de Repairguys
TV replacement screen
I had Scott come out and replace my TV screen today and honestly I could not thank him enough. He was friendly and explained everything for me. Really respectful. From when i first contacted repair guys right up untill it was fixed the communication was brilliant. Thank you repair guys and thank you so much Scott.

Réponse de Repairguys
I contacted Samsung as our 55” TV…
I contacted Samsung as our 55” TV started to have the backlight bubbling, within two days (which was a weekend) Repair Guys came and collected the TV, and a week later, delivered it back completely repaired, and no sign that it had been opened up. Which is excellent!
Thank you to the technician Mike for an amazing repair job and Scott for the speedy collection and delivery.
If I need anything repaired in the future, these are the first people I’ll be contacting.

Réponse de Repairguys
Samsung TV Repair - great service from these guys!
Scott came to repair my 55” Samsung TV which needed a new power pack. He was professional and efficient. He even helped to swap it around with my other TV. All round, my experience with RepairGuys has been great. No quibble, came out within 24 hours of reporting my problem and TV back up and running within a week. Great service

Réponse de Repairguys
Warranty repair of Panasonic microwave…
Warranty repair of Panasonic microwave by The Repair Guys. Good communication regarding collection from us, success of the repair and arrangements for return. Scott returned it today, was punctual and polite.

Réponse de Repairguys
I’m so happy with this company
I’m so happy with this company, Mathew was exceptional, replaced the new part in my Hotpoint Tumble Dryer and left everything looking clean and tidy , will definitely use these guys again. After Mathew left, I used the tumble dryer for bed linen and it worked perfectly, many thanks Mathew…..
Susie PENNER

Réponse de Repairguys
Good service.
Good service.
Engineer polite and helpful
Fixed a new part so now all is working and cooling down.
Hopefully we won't get any.more problems with it.
Thank you Matthew.

Réponse de Repairguys
Arrived when he said via a tx message.
Arrived when he said via a tx message.
mended our Samsung ff super fast and really helpful. even came back to make sure something was 100% right
Lovely guy called Matthew thanks ever so much
Jb

Réponse de Repairguys
Hayden arrived with new parts to fix my…
Hayden arrived with new parts to fix my washing machine under warranty. He was polite and very professional. Changed the parts, explained what he had done, tidied up and provided a great service. Would highly recommend.

Réponse de Repairguys
Major TV issue created by power outage
Our Sony OLED TV suffered problems due to a series of power cuts. Sony recommended Repairguys and they were prompt in collecting our TV (Craig), thorough in identifying and rectifying the fault (Mike, engineer) and efficient in returning it to us (Pete). Now working perfectly and without needing new parts -a hard reset and set up resolved the problem.

Réponse de Repairguys
Repair Guys Scott & Rob
Both “Guys” that turned up with my very big TV where very helpful and friendly
They kept me well informed on times too.
I felt for them in this “heatwave” 🥵 we are having at the moment (23/6/26) Scott and Rob deserve a pay rise ;-)
and let’s not forget Cheryl back in the Office which I’m sure would be just as hot? 😉
Cheers Guys (repair)

Réponse de Repairguys
Excellent Service
Pete came out and fixed my Samsung washing machine within 20 minutes of arrival.
Arrived on time , did a few checks located the fault and repaired with a part from his van . Efficient , quick and friendly service .
A company that provided a excellent service with a engineer (Pete) who knew his stuff 10/10

Réponse de Repairguys
efficient polite and tidy…
Matthew was efficient polite and tidy and did a perfect repair on our new Samsung fridge, really pleased, thank you

Réponse de Repairguys
Scott has been amazing from start to…
Scott has been amazing from start to finish, came out the first time to carry out diagnostics, came the 2nd time and efficiently repaired my Tele, highly recommend Scott

Réponse de Repairguys
Repair guy scott was amazing text…
Repair guy scott was amazing text before arrival and couldn't be more helpfull

Réponse de Repairguys
Ryan was very polite and helpful…
Ryan was very polite and helpful explaining to my with about the machine clean and tidy whilst repairing the machine and leaving the room as he found it by cleaning up before he left.

Réponse de Repairguys
We have a TV that has not really worked…
We have a TV that has not really worked properly since we bought it and finally, in desperation, called the supplier John Lewis. They arranged for a home visit to inspect the TV and a few days later Scott from Repairguys turned up. He hit one or two buttons on the remote, did a factory reset and ordered a replacement Motherboard. Seven days later he turned up again to install the new Motherboard and answer a few relevant questions that we had.
We now seem to have a TV that works better than it ever has done so far and we can't ask for any more than that. Thank you.
Scott was polite, cheerful and very helpful. We hope not to see him again but the coffee is ready if he ever has to call again. Nice guy, good job.

Réponse de Repairguys
We received a good service from Scott…
We received a good service from Scott at Repairguys ,he arrived within the allotted time frame and carried our the repair to the TV quickly and efficiently

Réponse de Repairguys
Scott was friendly and professional
Scott was friendly and professional. Fixed my television.

Réponse de Repairguys
Scott was fantastic
Scott was fantastic! On time, polite, tidy and repaired the (very large) TV quickly. He plugged everything back in and made sure it all worked before leaving, taking all the packaging with him. Highly recommend him for future work!

Réponse de Repairguys
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