riccardo was above and beyond professional. I have to say on the downside, i waited over 1/2 our to have my call answered and despite being told i would know who was coming to sort my situation o... Voir plus
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I was concerned about how much break down cover would cost, especially after hearing about the prices the AA and RAC often charge. However, with rescuemycar.com, it was incredibly easy to just enter m... Voir plus
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À propos de l'entreprise
À propos de Rescuemycar.com
Écrit par l'entreprise
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Coordonnées de contact
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, Royaume-Uni
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4,6
Excellent
28 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Too early to be asked to review
Since I have only just taken out the policy, I find it odd that I am being asked to write a review that says anything meaningful.
3 juillet 2026
Réponse de Rescuemycar.com
Hi Tim,
Thanks for your review.
We invite reviews early so customers can share their first impressions of buying and setting up the policy, but you’re very welcome to update your review later based on any experience of using the service.
Kind regards
Rescuemycar.com
Very good valuefor money
2 juillet 2026
Réponse de Rescuemycar.com
Hi Carl,
Thanks for your feedback. Our cover does have terms and limits, if you have any questions please contact our customer care team on 01423 535 795.
Kind regards
Rescuemycar.com
The renewal price was £31 but I found…
The renewal price was £31 but I found applying as a new customer it was £19 and they agreed to match the price.
9 juillet 2026
The website was straight forward and…
The website was straight forward and easy to use. The only downside was that it wouldn't accept my card so I had to call the company to make payment. BUT the chap I spoke to was very kind and helpful and helpful had a lovely personality.
4 juillet 2026
very quick and easy to get all that is…
very quick and easy to get all that is needed if something happens to my car
8 juillet 2026
Easy quick no fuss
8 juillet 2026
the question that I had was delt with…
the question that I had was delt with very well and he was very helpful in resolving it.. Thank you..
30 juin 2026
Quick easy online application
29 juin 2026
Everything simple from start to finish.
Everything simple from start to finish.
All well explained and one could see exactly what they were getting.
Great
30 juin 2026
Have only just purchased which was very…
Have only just purchased which was very easy and value for money - not had to call them out yet and hope dont have to
29 juin 2026
Been with them a few years had to use…
Been with them a few years had to use them twice. Both occasions arrive in an hour which is good. Frustrating part is being recovered drive for 2 hrs only to then pull in to service station when less than 35 min from home and then SIT FOR 4 HRS to be handed over to another recovery company…… complete madness even the drivers were at a loss to explain. What could have been a 2hr.30 min recovery made in to a 7hr recovery!!! Pointless! 2nd point annual renewal comes around price has shot up….. just cancel policy 10 min later join as a new customer and get the original cheap rate….. again madness.
I’m still with them because price is good and they turn up quick…. But it can be frustrated by stupid company policies.
30 juin 2026
Réponse de Rescuemycar.com
Dear Dave,
Thank you for taking the time to leave us a review.
I’m glad we reached you quickly, but I’m really sorry for the frustration with the long overall recovery time and the renewal pricing.
Split recoveries can sometimes be required due to driver hours regulations within the recovery network, but we completely understand how unhelpful it feels when you’re so close to home.
Regarding your renewal price, we use real time pricing so our prices can sometimes vary, we would of course look to match the cheaper price as we would not want you to miss out as an existing customer.
Kind regards
Rescuemycar.com
Excellent service.
My query was answered promptly and the service was very professional.
Was very happy with my experience.
30 juin 2026
Very helpful and gave me a great deal…
Very helpful and gave me a great deal been with this company few years they have rescued me once and were fantastic will carry on using them
30 juin 2026
They answered my phone call & carried…
They answered my phone call & carried out the change to my policy I requested. Very happy.
7 juillet 2026
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