Rescuemycar.com Avis 

Good products and easy website.

I bought the most comprehensive complete cover they offer with national recovery and onward journey cover and was refused service.

I called on Saturday after an engine fault left us broken down. They said as we were at a campsite they wouldn't help us, we would have to be on a journey and broken down on the roadside for them to help us.

The next morning the engine fault had cleared and so we attempted to drive home. We broke down, this time by the side of the road. Called and they told me because I had called yesterday and I had refused service yesterday they wouldn't help me. I absolutely did not refuse service, they refused me.

Completely happy to leave us totally stranded by the roadside.

My partner also had a full comprehensive, onward journey etc. policy with them, so he called and they agreed to tow us to a closed garage (being Sunday), again leaving us stranded overnight. Onward journey home was offered only with an additional cost of £650! Which should have been included in both of our policies. No offer of overnight accomodation which again should have been included, or any support. They couldn't care less.

Absolutely despicable disgusting company straight up lying with what they offer and would provide.

As a bonus the company they called to tow us said they were really difficult to deal with on his end as well, and did not give clear information.

The process was so easy and price is amazing. Almost all the options are already included which makes it a great bargain.

I found it difficult to remove the online chat which was supposed to help me make my decision but would neither go away nor let me ask a question. I had to go backwards.

Great service.

Fantastic customer service , honest and transparent .
Resolved renewal issue very quickly and happy to continue for another year.
Good value for money rescue , highly recoomend

I’ve only just joined but got more for my money than I had paid with another company last year for less

The gentleman was very helpful and respectful after having to take a new policy in my own name as my husband had passed away and I needed to change the policy into my name. He explained everything to me and arranged the policy. Very courteous and helpful. Thank you.

Every year there is no loyalty in the price quoted for renewal, we check online, find out the new customer price & phone to get that deal. It is so frustrating to do this every year & stops me doing automatic renewals as I am not paying the initial price.
On the plus side, the staff manning the phones are always very pleasant & helpful.

Other than a rather lengthy and somewhat detailed voicemail menu there was little wait to get through by phone. The staff member I spoke with was polite, courteous and very helpful. He had a good knowledge of the product and resolved my query quickly and efficiently.

Easy to use. Clear and concise information.

The price and clarity of what is covered/not covered. Especially no 'At our discretion' clauses.

Not really alot to say, very direct and easy website to navigate, options are all stright forward, hopefully the breakdown will be too, but also hope i never find out :)

Service good.staff polite. Easy to do online .

I ordered breakdown cover on my partners e-mail address and now I can't see my policy because either the name is wrong or the email is wrong. They can't help clearly as the response was wrong!

Competitive prices and good range of cover

Although I got through on the 'phone quickly to a helpful chap, I found it strange that I could not arrange breakdown cover for driving in France by accessing my existing online account and obtaining a quote this way.
Maybe giving this facility would be more expensive, so this would have to be explained to me!
Of course, I will need to provide another review following an actual breakdown whether in the UK or France to give an accurate reflection of the real service experienced at the roadside.

Booked online and had no problem had been with Co before.

Quick contact great price sorted easily.