Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de copropriétés

Écrit par l'entreprise

We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

198 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

We've recently moved into a property…

We've recently moved into a property managed by Residently & have been pleasantly surprised right from the beginning how easy it has been. From easy appointment bookings, a very straightforward paperwork process, to fast & helpful email responses & a very quick turnaround when we asked for something to be fixed. All of that combined with a great flat means we're very happy with using Residently.

2 avril 2019
Avis spontané
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Réponse de Residently

Hi Nik,

Thank you for your feedback and positive review.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Friendly, professional, and very helpful!

Residently made the entire rental process by providing quick and easy digital access for each step. Every person I interacted with was very friendly, helpful, and professional. Anytime I had any issues, they were very quick to respond by email. Would highly recommend Residently to anyone in process of looking for a rental!

10 mars 2019
Avis spontané
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Réponse de Residently

Hi Aleem,

Thank you for your kind words and positive feedback.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

The process to move in was super…

The process to move in was super simple, staff has been extremely generous and ready to help with any query. Experience has been excellent so far. :)

27 février 2019
Avis spontané
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Réponse de Residently

Hi Anak,

Thank you very much!

Welcome to the Residently network.

Noté 5 sur 5 étoiles

The service by Residently.

The service Residently provided was extremely professional and of a very high standard. Special mention to Alex and Racheal for all their assistance.

29 janvier 2019
Avis spontané
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Réponse de Residently

Hi Zara,

We are delighted to hear that you had such a wonderful experience.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Great experience

The staff at Residently is very responsive and helpful. They also offer great services! Definitey recommend!

18 janvier 2019
Avis spontané
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Réponse de Residently

Hi Anne-Sophie,

Thank you for your kind review.

Noté 5 sur 5 étoiles

Great service

Great service, they have been amazing, too good to be true!

11 décembre 2018
Avis spontané
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Réponse de Residently

Hi Patricia,

Thank you so much for your review!

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Excellent

James was excellent from start to finish. Thank you for you time and support. The process was seemless. Living in Hong Kong and renting out our property in London was significantly easier through Residently than any other agencies we have used in the past. I can’t recommend them highly enough.

8 décembre 2018
Avis spontané
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Réponse de Residently

Hi Simon,

Thank you for your kind words. James is certainly an asset!

Noté 5 sur 5 étoiles

Highly recommended

Professional, reliable, helpful service. James made the entire process incredibly easy, he was in constant contact with us and took care of everything.

8 décembre 2018
Avis spontané
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Réponse de Residently

Hi Hannah,

Thank you for your lovely review! We constantly work on improving the experience and are so pleased to hear that we are getting it right!

Noté 5 sur 5 étoiles

Highly Recommended!

Simon, Rachael and the team at Residently have been fantastic! I am a landlord and the takeover and management of the flat has been faultless. Thanks!

7 décembre 2018
Avis spontané
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Réponse de Residently

Hi Chris,

We appreciate your wonderful review and look forward to working together with you.

Noté 5 sur 5 étoiles

Great service

Great service - highly recommend.

5 décembre 2018
Avis spontané
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Réponse de Residently

Hi Sam,

Thank you and all the best for the future!

Noté 5 sur 5 étoiles

Excellent service

Friendly, professional and very helpful at all stages of our moving process. Would highly recommend using Residently

5 décembre 2018
Avis spontané
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Réponse de Residently

Hi Amy,

Thank you for your review and we are delighted to hear that it has been a great experience.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, quick and organised. Made moving house really simple.

19 novembre 2018
Avis spontané
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Réponse de Residently

Hi Abi,

Thank you so much for your kind words.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

We found it a very easy process when…

We found it a very easy process when renting a property through the Residently platform. Any questions/issues we have had have been responded to and dealt with in timely manner.

15 novembre 2018
Avis spontané
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Réponse de Residently

Hi Tom,

Thank you for your review and great feedback.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

This was the second time I was finding…

This was the second time I was finding an apartment independently, and choosing Residently made this change an enjoyable one. Going for the furnishing option, the apartment was decorated to a very high standard.

What I found Residently do is take care of the minor details that sometimes are overlooked, such as having Wifi ready, providing cleaning equipment, having a welcome package on the day you move in etc.

The most important part of my moving in experience with Residently was the promptness of their responses to queries I had both before and after I moved in, where I felt they really prioritized my interests.

15 novembre 2018
Avis spontané
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Réponse de Residently

Hi Comrooze,

This is really amazing feedback and we really appreciate it. Thank you so much.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Great company to make moving easy

Residently have made moving into our flat so easy. Any quiries have been sorted quickly and the team are always quick to respond to emails.

13 novembre 2018
Avis spontané
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Réponse de Residently

Hi Will,

Thank you so much for your review and we are so pleased to hear it was an easy move.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Our experience with Residently has been…excellent

Our experience with Residently has been an excellent one. From our first call to enquire about a property, to moving in and receiving a lovely gift basket, the whole experience has been great. Alex and the team have really gone above and beyond to ensure that the process has been smooth and have managed any issues or questions we had in a prompt and professional manner. We would highly recommend using residently.

9 novembre 2018
Avis spontané
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Réponse de Residently

Hi Mohammed,

Thank you for your review and we are glad to hear that you liked the welcome basket.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Residently has been amazing!

Residently has been great. Very responsive to queries and have attended to all my requests. The welcome package at the apartment was a lovely treat. Great furniture. Really one of the greatest landlords - I don’t have any complaints

9 novembre 2018
Avis spontané
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Réponse de Residently

Hi Sinenhlanhla,

We love hearing these comments. Thank you so much!

Welcome to the Residently network.

Noté 5 sur 5 étoiles

Best agency

Very good agency

9 novembre 2018
Avis spontané
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Réponse de Residently

Hi Anne,

Thank you for your review. We appreciate it.

Welcome to the Residently network.

Noté 5 sur 5 étoiles

It’s been a great and welcoming…

It’s been a great and welcoming experience!

12 octobre 2018
Avis spontané
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Réponse de Residently

Hi Murad,

We are so pleased to hear that you felt welcome. We try our best!

Welcome to the Residently network.

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