Resincoat Avis 569

Despite an issue with the courier that left half my order ruined , the Resincoat team responded brilliantly by replacing the missing items within 24hours. I have used their products on many occasions and can fault either the product or the company.

Does what it says on the tin

Excellent paint. Easy to apply with a brush, adhered beautifully and it was odourless. I found it accidentally from an recommendation on AI when Googling 'best paint for garden furniture'.

I almost didn't buy it as the carriage was more than the paint. But it was well worth it. I was able to paint two large double benches with one tin (with some bits given a second coat). But one coat should be sufficient if you don't brush it out too much.

Great product, fast delivery, lovely hard wearing finish

Only left off one star as very mixed instructions (depending which bit of the website you are one) regarding adding the non-slip agregate...quite confusing.

.....And after grinding, sweeping, hoovering a garage floor to get the surface perfect for painting, having a delivery box packed with tiny pieces of paper that blow absolutely EVERYWHERE isnt that helpful!

Good product and prompt response in sending goods ordered.

All good the product was good and would order again many thanks.

Heike is the best expert with unbelievable helps as always, really recommend!!!

Excellent customer service, having read up on which epoxy floor paint to use and decided Resincoat was my preferred choice, once I’d communicated with Heike and Stacey I knew I’d made the right choice, from product quality to great customer service, you only get what you pay for!!

ive not even got delivery yet and yiu ask for review

Next working day delivery, easy to mix with paddle and apply with roller, very pleased with finish

Easy to use website, found exactly what I need, with clear description and product details

Not what I ordered. I ordered 5l. I got 2 tiny tins that covered 1 square meter. Waist of £100. Never order from here again. Very very disappointed. £100 is a lot of money. I may as well have posted it down the drain.

easy website, good communication and quick delivery on bund sealant

Great service and product.
You get what you pay for.

I recently purchased Resincoat’s garage floor paint for my double garage. After using various different floor coatings over the years, I can safely say this is the best in the market. The customer service is second to none and I would happily recommend Resincoat.

Good prompt delivery and very well packed. I can’t review the garage floor final job yet as I’m not doing it in the winter for obvious reason

Delivered today- pretty good since I ordered it between xmas and the new year when deliveries can be delayed. I've not used the resin yet ( too cold to do the job) but I'm sure it will do the job

Had a look on line....called the office to sort collection....Collection was sorted....ordered online and left a note.....arrived on site. Met by friendly staff member who said staff member X will look after you. Cheerful staff member collected items and delivered with a smile.
2nd time ordering with this company and great service again.

Resincoat responded well to my order. Part of it came through very quickly though Fed Ex botched the second part. I was slow to respond to this and did not initially understand there was a second parcel at first. Then I realised there was some items missing. All credit to Craig at Resincoat who responded immediately after I did get myself in order and even sent me a handle for the roller kit they supplied.
And, this is my only criticism. Why send a roller kit without a handle as standard.
Otherwise, even though I was working on the edge of the product's working temperatures, it went down well and left an excellent hard wearing finish on the floor.
I am very pleased with this product.

Very disappointed we are a local business to Resincoat and wanted to support a local business when it came to putting a resin floor down in our showroom. The floor was professionally installed it was not a "DIY" job the floor was ground back correctly and the install done above the minimum recommended temps and using the three part resincoat system/primer and 2 topcoats. We waited for the 5/6 days required before driving on it but we are experiencing staining or leaching from the tyres.

I was told this was due to "hot tyre" This is in November plus the cars were only stored next door when we did the work on the floor. They basically came up with every excuse under the sun but we did everything to spec and paid for it to be done properly by a professional. We are a month in now from the install of the floor and it is still staining. The chemicals in the resin are not stablalised. Its essentially faulty but Resincoat refused to engage in any way with us to investigate why. They just don't care.

Resincoat are absolutely arrogant in their responses they refused to come to site (10 minutes away) to look at the floor and see if they could find anything wrong although tellingly they did magically offer us another product to put over the top of the three layers of garbage we have already wasted our time with.

Resincoat is not a professional product it is aimed at the DIY market who as you will see from other reviews they will fob off with excuses like "hot tyre" and blaming everything on prep. It took us many hours of work to be able to clear our showroom to install this floor and we now are having to clear everything back out to re key the floor and put a higher quality top coat on it from another supplier and will be forced to recover costs incurred from Resincoat.

I run a business myself and it's not easy at the moment so believe me it takes a lot to annoy me to the point of leaving a bad review but Resincoats attitude is absolutely appalling and this is very much an accurate review of our experience.