Resistance Bands Australia 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Wish I had seen these reviews before I gave RBA my money.I have heard nothing either, so many emails, all returned of course, online live chat no one responds, even emailed through Paypal and no reply... Voir plus

Noté 1 sur 5 étoiles

Do not use this company. Ordered on June 20 and still no delivery . Have tried daily to call , always disconnected. Emails on their website don’t even go through. Emails back to the original order/ i... Voir plus

Noté 1 sur 5 étoiles

Order #2894 Ordered over 4 weeks ago, nothing received. Money taken straight away of course. Multiple call and emails (yes I did leave my name, contact number and order number) no reply whatsoeve... Voir plus

Noté 1 sur 5 étoiles

Honestly the worst online shopping experience I've ever had. It took 2 weeks for these cretins to even bother shipping my bands (which I obviously paid for at the time of order) in that time I trie... Voir plus

L'entreprise a répondu

Tous les avis

(221)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very easy to use for a beginner

Very easy to use for a beginner. I had no previous experience with resistance bands but these give me the perfect amount of resistance for my strength level. I would also like to express my appreciation for the staff who answered my questions and enabled me to buy bands of the right weight.

12 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Resistance Bands Australia I would …

Resistance Bands Australia I would highly recommend. I am a soccer player and have used these bands to better my strength and also has been amazing for therapy on certain injured areas e.g. my ankle.
They won't let you down.

6 avril 2017
Avis spontané
Noté 1 sur 5 étoiles

Bands are average

Bands are average, service is disgraceful. It took three weeks for them to arrive and only after 2 emails and two phone calls. Was lied to and they used the excuse that they were "swamped". Get your bands elsewhere.

5 avril 2017
Avis spontané
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Réponse de Resistance Bands Australia

Hi Gary,

So sorry that you feel that way about our service and thoughts on our product. We honestly did our best during that tough time to keep up with orders. Once again apologise for the delay.

Noté 5 sur 5 étoiles

Fantastic

These bands are very good quality; great service from this company; my friends have now bought thru them. 5/5

29 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with

Easy communication, fast shipping and great products. Very satisfied customer!!

28 mars 2017
Avis spontané
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Réponse de Resistance Bands Australia

Hi Josh, Thanks again for you feedback and let us know how you go after you have finished your 6 week resistance band boot camp program

Noté 5 sur 5 étoiles

Review of resistance bands

I began using the resistance bands a few months ago, and have improved in my upper body strength and flexibility. I travel a bit and take the bands with me, so there is no excuse not to use them when away from home.

28 mars 2017
Avis spontané
Noté 3 sur 5 étoiles

No communication to email, until Mike stepped in, he helped greatly

I bought my bands and didn't receive them for a few weeks, i had emailed customer service, to which there was no response. But then Mike emailed me back with sincere apologies and confirmed he would get it sorted, which he did. I hope the Customer Service has improved since.

27 mars 2017
Avis spontané
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Réponse de Resistance Bands Australia

Hi Adam, thanks again for your positive feedback in regards to our products. And yes as a growing Aussie Owned and operated Company we are always looking at ways to improve our customer experience and service.
Kind Regards Mike

Noté 1 sur 5 étoiles

Completely Incompetent

Order confirmed 6/2/17. Sent multiple emails, chat messages on website and phone messages. Did not hear anything from this company until the 1/3/17 when I was sent this message:

Hi xxx, So sorry for such a delay...you bands will be out with Aus Post tomorrow. Once again I apologise for such a delay. We've had major issues with shipping companies and our increase in sales these last couple months. Thank you for being so patient. Kind Regards xxxx @ RBA.

The people who run this business couldn't be any more pathetic if they tried - I own my own online business and trust me when I say YOU ARE PATHETIC. If you had issues with shipping companies at least let your customers know of the delay or respond to one of their 6+ emails instead of waiting over 3 weeks. Thanks for your heavily anticipated resistance bands that smell like death.

23 mars 2017
Avis spontané
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Réponse de Resistance Bands Australia

We are sorry you think that way...we did our utmost to inform our customers of this delay during that time. And in regards to the smell of bands we inspect all of our imported orders and only get product manufactured from one of the top 5 manufactures in china. So I'm not sure why you think our product smells. we are very happy to refund or replace.

Kind Regards Mike

Noté 2 sur 5 étoiles

over a month to receive product

Waited over two weeks without hearing anything from Res Bands Aus or receiving products so emailed to find out what was going on. Received a reply advising that I should have received notification that orders had been delayed due to supply shortages (I didn't get this email).
Following this I was told I could either wait for an additional 2 weeks for the supply to arrive or receive a different brand but the same product however was told the cost of this would be higher. I asked if I could be sent the bands they did have in stock as soon as possible which I was advised they would be, still took over 2 weeks to receive following this.
Bands seem fine, but given there are a lot of the same products online I would recommend going with a different brand as to wait over a month for something like this without any word until I followed up is not acceptable from my perspective.
Save yourself the trouble and order from a different supplier.

21 mars 2017
Avis spontané
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Réponse de Resistance Bands Australia

Hi Zak

We apologise again for this error with our supply chain of products...we did our utmost to inform our customers of this delay during that time. It's been my mission ever since we started this business to supply fast delivery and we get it right 99% of the time.

Kind Regards Mike

Noté 5 sur 5 étoiles

Therapy Bands

Hi! The therapy bands are proving ideal for my shoulder rehabilitation. The exercise chart that was included with the purchase is also of assistance.

20 février 2017
Avis spontané

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