REVIVE RETOLD Avis 38

How refreshing to deal with true craftsmen who genuinely care, with customer service that is second to none. These guys are on it from the moment you get in touch - prompt and clear communication, extremely helpful and proactive and the final outcome is incredible.
I have already sent off my 2nd hard worn Barbour in need of multiple repairs a clean and a re-wax.
I am happily spreading the word of the great services offered to friends and colleagues.

I had the pleasure of working with Revive Retold on an advertising campaign and they were a pleasure to work with. Polite, professional and quick to communicate making the whole process seamless. I hope to work with Revive Retold again in the future!

OMG ! what an amazing experience. My Barbour coat had not been looked after and needed some repair work, a good clean and wax.
Email response is so fast, keeping you updated and diagrams of work that will be done, dealing with a caring person. The coat looks like new, they are clearly perfectionists, price very reasonable too. I would thoroughly recommend these hard working people and their story is truly touching.
Well done and thank you !

I am so thrilled to have discovered Revive Retold. I sent them my late mother's ancient Barbour which was in a state of complete disrepair; I had been wearing it since her death but it didn't keep me dry and frankly looked extremely tatty. I couldn't believe it when I opened my beautifully wrapped parcel just before Christmas: I have what looks like a brand new jacket, but with every single tear and hole lovingly repaired. I am delighted! In addition, I don't remember ever having such fantastic customer service; Scott kept me informed throughout the process, with helpful updates on extra repairs he thought it worth carrying out. A thoroughly impressive service - thank you so much, Scott and Chris.

Superb workmanship and excellent workmanship. Thank you. Highly recommended

Excellent customer service, communication. The work they carry out is to a very high standard.
I highly recommend them.

The re-wax of my Barbour Dept. B Commander jacket was done with care, attention and technical expertise. Scott turned it around in 2 weeks and I could not be happier with the result. It looks outstanding. If you have a wax cotton jacket, this is the company to restore it both aesthetically and practically. Utterly brilliant service!

I asked Scott to re wax, clean, patch up and extend the arms of my old Barbour jacket. Ive had it almost 20 years and love how “worn in” it is - but it needed a little TLC. The results are just fantastic and I’m so pleased. Scott kept me updated from the point he received the jacket, throughout the repairs, to sending my jacket home. 5 stars. Thank you Scott.

Great communication, kept me updated all the way through. I'm not going to lie, mine isn't the newest jacket in the land or in the best condition, but I've had it years and I love it. The guys at Revive and Retold did a fantastic job with it. They've patched worn out pockets and frayed sleeves and sewed up torn lining. They've also cleaned it and re waxed it. Great job all round. Many thanks.

Revive & Retold have just worked on three coats for me. From the very start Scott's communications were excellent. He kept me upto date throughout the time he had my coats. Two of the jackets needing re-waxing. After the first application of wax, Scott wasn't happy with the result. So he waxed them again. The quality of the repairs he carried out, especially the new cuffs he put on my winter jacket are excellent. All in all a 5 star service, I have absolutely no hesitation in highly recommended Revive & Retold.

I damaged my Belstaff Redford waxed cotton jacket causing a 30cm long tear in the lower arm section and sent an email enquiry to Scott at Revive Retold for a quote for the repair. Within minutes I had a response and full precise instructions on how to proceed if I wanted to.
I can honestly say I was very surprised at how cheap the quote was, the workmanship was second to none and communication from start to finish was exceptional.
Would recommend Scott and his team to anyone 100%

Steve W.

Scott Ashley MBE within a period of a few days cleaned, re-waxed, repaired, shortened sleeves, and faced pocket flaps, sleeve cuffs and underneath collar with the most wonderful Harris Tweed he sourced etc Communications, standard of work, exceptional to my Mark Phillips Rare Barbour. An example of precision, integrity, true service by military veterans.

I am really thrilled with the repair and re wax carried out on my son’s thirteen year old Barbour Sapper jacket. It was looking very sad and very worn when I sent it off to Revive Retold and it now looks like new.
I highly recommend Scott and the team at Revive Retold.
First class communication from start to finish, clear understanding of what was needed and super quick turnaround.
Attention to detail and excellent customer care which is greatly appreciated.
Thank you!

I am simply over the fudging moon with my gruffalo wax jacket. Tested yesterday on Ben Vorlich with my very best companion Gandalf. Love it love it love it! This is my go to outfitters. Happy to send a snap too. Gwen (the Gruffalo).

Great service from start to finish. From my initial enquiry to the return of my jacket I was kept fully informed of the progress beinng made. Not only did they repair the damage I'd identified they found some I'd missed and repaired them as well. I would also recomend the re-waxing. The finished product was brilliant, it looked like new.
Great work guys, keep it up

From first contact, open and honest communication, we knew are two jackets needed extensive work, Turn around time was brilliant, workmanship top drawer,
Care taken to involve us in the process second to none,

This is a business where the customer and their clothing absolutely matter. Scott and I discussed the problems with my jacket (there were a few) and how he could help. Great service, honesty and integrity!

Wow, what care and service! I had 2 hats that required cleaning and re-waxing. Scott was very accommodating and kept me informed of exactly what Revive Retold could do for me.

After sending off the hats, I was kept updated with progress and safety received them back today. The quality of workmanship was 10/10. Even the little touches of receiving them back in a presentation bag, along with a couple of pin badges, made a truly enjoyable experience.

If this is their standard of work and care, then I would absolutely no hesitation to recommend them to anyone needing a re-wax of their loved garments.

Well done 👍🏻