ATTENTION!!! I advise anyone to not buy anything through this company. It’s nothing but a scam! I am currently in process through my bank for fraud. I bought x2 sim only pay monthly deal with a... Voir plus
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Lisez les avis des autres
I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Voir plus
L'entreprise a répondu
Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Voir plus
L'entreprise a répondu
Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.
Coordonnées de contact
20 Lindred Road, BB9 5SR, Nelson, Royaume-Uni
- 0300 373 0590
- customerservices@rewardmobile.co.uk
- rewardmobile.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Champions in a battle field
A company that consistently exceeds expectations by delivering superior quality products or services, maintaining unwavering reliability, and providing exceptional customer service. Their commitment to innovation, ethical practices, and transparency creates a seamless and trustworthy experience for customers, fostering loyalty and long-term satisfaction.

Réponse de Reward Mobile
Worst experience of my life
Worst experience of my life. No call answered received the SIM.. They have sent me ee sim.. and there is no account Active on SIM. Worst experience.. sending them emails is like banging your head with wall.They have sent me someone else numbers. Guys please stay away scammers.

Réponse de Reward Mobile
alles im grünen Bereich
Take forever to confirm order
Takes over a week to just confirm your order when should be next day for a very expensive item. (is usually next day else where) Asks you for bank statements when I’ve never had that before with any other companies 👎🏽 🚩UPs don’t even let you know when your item is out for delivery, just turn up at your door? (luckily I was in) says on there web they ask for signature.. didn’t ask me for a signature, though should really as I could of been anyone and they just gave the phone over x

Réponse de Reward Mobile
Terrible company, even worse customer service
Shocking experience, no communication from customer service. Certainly reconsider your thoughts if looking to buy from this company.

Réponse de Reward Mobile
Great deals - awful website!
Have had an absolute nightmare with the AVS check/website. I can't tell you how many hours I've spent this week (every day for 6 days so far!) trying to figure it all out... there really ought to be more guidance on each part of the form! Anyway, I have finally cracked it (worked out all the not-so-obvious particulars re: name, address, phone number, home phone number etc.), got through to my bank's payment approval window, approved in the app (as normal), went back to the website (as normal), pressed the 'I have approved in the app' button (as normal) and the screen just refreshed and said 'your basket is empty'. It's as if they don't want to take your money! Sort your website out, please! The only other plus is they have been quite responsive via email. That's great and everything but I just want to buy a phone from you and it's proving to be impossible!

Réponse de Reward Mobile
Absolutely brilliant!!
Absolutely brilliant!!! Brilliant service easy to use and absolutely fast. So happy with reward mobile,i will recommend 1000%

Réponse de Reward Mobile
Helped me get a contact phone ready for…
Helped me get a contact phone ready for Christmas.

Réponse de Reward Mobile
Unbeatable price across the UK
Unbeatable price across the UK, prompt delivery and best internet everywhere even in rural areas.
Thanks to EE for the network and Reward Mobile for making it affordable.

Réponse de Reward Mobile
You guys are good I mean very good…
You guys are good I mean very good again happy to be part of this team thanks and it means a lot to me

Réponse de Reward Mobile
Offer is really good
Offer is really good. However, there was a delay due to not in stock. It would be better for them to state not available on the site . Giving the option to get an offer where the phone is in stock

Réponse de Reward Mobile
Great customer service very helpful…
Great customer service very helpful staff vicky was so helpful and amazing to get everything sorted for me to get my new iPhone pro max

Réponse de Reward Mobile

Réponse de Reward Mobile
The process is very easy and smooth
The process is very easy and smooth. The customer service is friendly. I highly recommend them. I got my Samsung Galaxy Ultra 24 in two days. They are very efficient. They asked for proof once, and after verification, voila! The phone was in my hand the next day.

Réponse de Reward Mobile
very good customer services
Ordered well over 2 weeks ago, passed the credit check and I changed my mind and asked to have an iphone 16 pro max instead of Iphone 16 pro. I contacted Vikky who has been very helpful at the customer services and again after a week I contacted Luk and she has been excellent with her communication skills and has been very helpful and patient. She cancelled my previous order and re-ordered me new phone. I am very happy and I understand that I should be patiently waiting for the new phone's delivery due to a very high volume orders for this new model.

Réponse de Reward Mobile
Terrible customer service
Ordered well over a week ago, passed the credit check. Still waiting for it to be shipped! No estimate given to when after multiple emails asking… taken my money already! My pac code is only valid for 30 days or I lose my number. Beyond angry and disappointed with the customer service. If the phone isn’t in stock there should be a warning at the point of buying it!!!

Réponse de Reward Mobile
Great
Great! Was easy and simple the product came very quickly and had no issues at all. Was in constant contact and emailed updates theoughout the process

Réponse de Reward Mobile

Réponse de Reward Mobile
LOOK NO FURTHER
LOOK NO FURTHER - Absolutely fantastic service from start to finish. I can recommend without hesitation. Excellent customer service, especially from Vicki. Informative, polite, clear and managed my expectations. Available on telephone and online. Quick and well packaged delivery. Thank you, I will be ordering again for the rest of the family.

Réponse de Reward Mobile
Great deal over entirety of contract
Great deal over entirety of contract, simple to order and quick delivery.

Réponse de Reward Mobile
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