Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

ATTENTION!!! I advise anyone to not buy anything through this company. It’s nothing but a scam! I am currently in process through my bank for fraud. I bought x2 sim only pay monthly deal with a... Voir plus

Noté 5 sur 5 étoiles

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(193)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Customer Service Experience with Reward Mobile!

I recently signed up with Reward Mobile for a contract phone, and I couldn't be more pleased with the service I received. From the very start, the customer service team went above and beyond to make the entire process smooth and hassle-free. They were incredibly friendly, patient, and answered all of my questions thoroughly.
What stood out to me the most was their dedication to ensuring I got the best deal that suited my needs and also the timely resolution of the little hiccup in the course of signing me up. A customer service Rep Vicky,took time to support me through the process, making me feel confident in my decision. The whole sign-up process was quick, straightforward, and professional, leaving me with complete peace of mind.
If you're looking for a phone provider that values its customers and offers top-notch service, I highly recommend Reward Mobile. Excellent experience all around!

3 septembre 2024
Avis spontané
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Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review. I will pass on your comments to the team.

We hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

I was skeptical to use this website

I was skeptical to use this website , because looking like scam, but I try, because they given me good price for my child to get iPhone, and I was so glad I tried, was easy was quality best price , high recommended.

3 septembre 2024
Avis spontané
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Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

Kind regards

Reward Service

Noté 4 sur 5 étoiles

Easy to use website and Good customer service

Easy to use website. So far experience has been good with their website as well as on phone customer service. I will absolutely recommend it.

1 août 2024
Avis spontané
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Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Noté 1 sur 5 étoiles

SCAM beware of it

Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract
Just copied someones review and had the same issue with it and been told thats bank fault so phoned bank and there is no bank fault and been told its a SCAM

21 août 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Sorry to hear you are having issues with the security check when placing your order.

Please email your contact details to customerservices@rewardmobile.co.uk and we will help to process your order.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Everything about this company from the…

Everything about this company from the initial chat and sale to the prompt delivery service. Plus great value for money also.

14 août 2024
Avis spontané
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Réponse de Reward Mobile

Hi David

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Excellent product with fast delivery

Excellent product with fast delivery, efficient security checks and great customer services. Couldn’t be beaten on price. Highly recommend!

16 août 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

Kind regards

Reward Service

Noté 1 sur 5 étoiles

Worst company I’ve ever dealt with plus…

Worst company I’ve ever dealt with plus the people who take the test amount from your bank account haven’t got a good review to their name Had to spend hours on the phone cancelling everything wasted time and effort Dont go near them

5 août 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Sorry to hear you are having issues.

Please email your contact details to customerservices@rewardmobile.co.uk and we will be in contact to help you.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Great experience

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new phone. Couldn’t be easier. Had a quick security check with lovely customer service staff. Highly recommend.

1 août 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thanks for leaving a review.

We are pleased to see you are happy with the service provided.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

I was having difficulty with a SIM I…

I was having difficulty with a SIM I received. After live chat and calls to the number provided and no one able to help, I managed to get through to a lovely lady called Rebecca. She was so helpful going over the details and solving the issue.

23 juillet 2024
Avis spontané
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Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

I am happy to see your issue has been resolved and I will pass your feedback to Rebecca.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Great company

Very helpful and friendly, and fast response

10 juillet 2024
Avis spontané
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Réponse de Reward Mobile

Hi,

Thanks for taking the time to leave a 5* review.

Enjoy your new product.

Kind regards

Reward Service

Noté 1 sur 5 étoiles

I feel so wrong with this service

I feel so wrong with this service; not friendly at all, Not reconmend

12 juillet 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Sorry to hear you are having issues.

Please email your contact details to customerservices@rewardmobile.co.uk and we will be in contact to help you.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Very efficient

Very efficient, transparent with all terms and conditions and timeously delivered my phone.

9 juillet 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi,

Thanks for taking the time to leave.

We hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience

5 juillet 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thank you for taking the time to leave a review.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

What a great experience and a great…

What a great experience and a great deal. Never heard of reward mobile until I was looking for a new mobile via blue light card. Found an amazing deal for the iPhone 15. Simple to order and it arrived so quickly. So far an amazing experience and I would recommend.

3 juillet 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thank you for taking the time to leave a review. We hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Quick, good value, friendly.

So far, great!
Got a fairly priced deal and phone was delivered next day tracked delivery. All seems to be perfect so far.
Had an over the phone validation to confirm the order (a fraud prevention step this company takes), and the lady that dealt with me over the phone was very polite and helpful.
Would recommend.

2 juillet 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

I will pass your feedback to the relevant team.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Very good service delivered early

Very good service delivered early. Good network reliable. I am so happy

30 juin 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Dealt with my issue fast and with the best possible outcome. Recommended. Would use Reward mobile again.

25 juin 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thanks for taking the time to leave a review.

I will pass your feedback to the relevant team and we hope you enjoy your new product.

Kind regards

Reward Service

Noté 5 sur 5 étoiles

Fantastic

Very simple and easy site to use. Good customer service and fantastic pricing. 10/10

20 juin 2024
Avis spontané
Logo de Reward Mobile

Réponse de Reward Mobile

Hi

Thank you for taking the time to leave a review.
We really appreciate it.

Kind regards

Reward Service

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En savoir plus