Richmond Motor Group - Guildford Hyundai Avis 

Professional and efficient. Thank you

Elliott was so helpful start to finish advising us on the best options and getting everything organised so quickly.

Nic is an asset to the sales team and continues to deliver good deals. Hope that he is rewarded fairly for the excellent job he does. He listens to what you want what is key to customer satisfaction.

I am happy with my car but being a bit of a dinosaur when it comes to technology I could have done with a bit more time in having explained what all the knobs and buttons are for. The owners manual was a total minefield for me but I am sure that I will work it out within the next 3 months or so. My next purchase is a mobile phone to get the sat-nav to work. It also took me a while to find out the the wing mirrors were manual. Apart from that all is well.
I look forward to receiving a spare key and M.O.T.
Kind regards, Jack.
P.S. Thankfully at my age I won't have to think about buying another car ; if I do it will be back to a classic
which can be fixed with a screwdriver and a couple of spanners.

I have now bought 3 cars over the last 6 years and I always receive great service from the team, this time courtesy of Elliott Falkner. Thanks again!

I had an incredible experience purchasing my new Hyundai i10 from the Guildford branch!From the initial phone call to vehicle handover, Sam was brilliant-knowledgeable,patient,and professional. He made trading in my Nissan Micra seamless, sent helpful video beforehand, and took the time to accompany me on a test drive so I felt completely comfortable transitioning to an automatic. He even helped sort out an unexpected insurance issue on the spot. I couldn’t have asked for better customer service.

I was impressed with the speed and efficiency of the process and Elliot was great - really helpful and knowledgeable

This week I received excellent service from Elliott Faulkner in promptly finding a Kona to meet my requirements. Elliott’s timely attention, availability & support made the purchase a positive purchasing experience.

A very big thank you to Elliot and the other team members that helped me get my new car. I am extremely happy with the purchase and so thankful for the patience and advise given by the team to make an informed decision.

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional and helpful, cleared all the doubts that I had on previous trader. You will not get so assurance than the other. I will strongly recommend Hyundai car ltd.

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming ... I never had to call Elliot as I was always updated ... evrthing we agreed he delivered.. he did what he said he will do ... richmond motors looks after their customer ... I wholeheartedly recommend any one who wants a stress free buying experience to visit richmond motors guildford a visit ..a company that you want to do business with ...thank you richmond motors guildford

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process.

We ended up with a car and deal that we were happy with. The whole transaction was handled very smoothly with no fuss or issue. His communication was excellent and handover was very easy.

We have used this dealer for 10 years and always been happy. Would happily recommend, return to and deal with Elliott again.

Didn't end up buying a Hyundai in the end but Elliot was very clear and made everything very easy to understand when it came to the differences between models. Best salesperson that we've interacted with across multiple different brands that we've tried

We completed our car purchase yesterday and couldn't be more pleased with the service we received. Elliott was helpful, polite and knowledgeable. If we ever decide to make a second purchase, we would certainly ask for him. We're delighted with the car (Hyundai Inster) too!

We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud owners of two new Hyundai cars! Thanks Elliott.
Sue

We bought a Hyundai Inster from Elliot Falkner at Richmonds Guildford branch. He was extremely helpful, honest, polite and informative. I couldn't fault the service we received and would highly recommend this young man as an exceptional example of their helpful staff.
We believe we have received great value for money too getting a great price when we traded in our Ford Fiesta for our Inster which we are extremely pleased with.

I am very pleased with the level of service I received from this company. I believe the greatest strength of the company is its employees, who are professional, friendly and genuinely helpful. They made the whole experience easy and pleasant, and I really appreciate their excellent customer service.

Exceptional service. Thanks to Senior Sales Executive Nic Martin. We’ll be back to Hyundai for our second car.

From first phone call to driving off with my new Hyundai I can only heap praise and my thanks to Richmond..especially Elliot Falkner who dealt with me personally from start to finish..arranging the finance and helping me with the I'D videos etc.
Very very Happy with my car
Thank you

Went in for diagnostics for a boot that wouldn't open. I was anxious about charges but Chris Ledesma kept me in touch throughout the day and had called me before the appointment so that I knew exactly what would happen on the day. They found the problem and advised that it would be covered by the warranty. Chris organised a lift home for me as I was stranded and the problem was fixed over night. Chris then helped me sort out a service plan to prevent further stress - I get free MOTs with that too! He then came and sat in the car with me as I wasn't sure what all the buttons did. Everyone was professional and helpful and it's great to know that I have a contact at the Guildford branch to email when the car needs booking in. A good experience all round. Thank you!