Richmond Motor Group - Guildford Hyundai Avis 

753
•
TrustScore 5 sur 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 317 317

4,9

Excellent

TrustScore 5 sur 5

753 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(753)

1 710 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!

I just upgraded from my Hyundai i20 2024 to the new Hyundai Tucson Hybrid 2026 and had a great experience from start to finish. A big thank you to Baz, Nick, and Sam for their amazing help throughout the process. They were friendly, professional, and made everything very easy and stress-free. They took the time to explain everything and made sure I was comfortable with my choice. I’m really happy with the car and the excellent service I received. Highly recommend!

14 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear you had a great experience upgrading to the new Tucson Hybrid! It's wonderful that Baz, Nick, and Sam provided amazing help, making the process easy and stress-free. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Great customer experience

Elliott went above and beyond to make our car purchase simple and stress free. He answered all our questions well and never put any pressure on us to make the sale. He was very responsive to queries and went the extra mile to resolve our post sale issue.

1 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that your car purchase was simple and stress-free, and that all your questions were answered well. Thank you for your feedback!

Noté 5 sur 5 étoiles

Nic was very helpful in me purchasing…

Nic was very helpful in me purchasing my new car. Directed me in all the right places, very professional and very happy with my new car at Hyundai. Would highly recommend.

11 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're delighted you found our service helpful during your new car purchase. We appreciate your recommendation and wish you many happy miles in your new Hyundai!

Noté 5 sur 5 étoiles

All the staff were very polite and…

All the staff were very polite and courteous and in particular Nic was knowledgeable and informed and helped us through the process of buying our car. No hard sell - just professional and efficient. Thanks Nic, it was a very easy experience and I'm delighted with my Kona.

9 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your kind words and 5-star rating! We're so glad that you found our staff courteous and that your car-buying experience was easy and efficient. We hope you enjoy your Kona!

Noté 5 sur 5 étoiles

We have just purchased a new hyundai…

We have just purchased a new hyundai kona, Elliott was so helpful answering all questions promptly from beginning to end making the experience a enjoyable one with hard sell thank you Elliott

14 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the purchase of your new vehicle enjoyable. It's great to know that our team member was helpful and promptly answered your questions. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Thorough service from beginning to end

Thorough service from beginning to end. Nic helped me look through my options and made everything make sense! A pleasure purchasing my new car at Hyundai Guildford, would recommend!

6 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a thorough and sense-making experience while purchasing your new car. Thank you for recommending us!

Noté 5 sur 5 étoiles

Friendly courteous sales personnel

Friendly courteous sales personnel. Prompt service and delivery.

Nic and Baz were polite and forthcoming. All of my questions and concerns were addressed. Delivery was prompt on the day in question.

27 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback regarding our team's friendly service and efficient delivery. We're glad to hear that your questions were answered and that you were satisfied with your experience.

Noté 5 sur 5 étoiles

Absolutely fantastic service.

Absolutely fantastic service.
James and the team helped me ( a nervous purchaser) buy my new i20 and explained everything fully. There was no pressure to buy a car. Would recommend.

6 mars 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you were pleased with the service and felt no pressure during your car-buying experience. Thank you for recommending us!

Noté 5 sur 5 étoiles

10/10 from Elliott

10/10 from Elliott, absolutely fantastic support and service from someone so passionate about not only his job, but the customer too! So so thankful for all the help!

28 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review and perfect rating! We're so glad to hear you received fantastic support and service. Thank you for acknowledging the team's dedication!

Noté 5 sur 5 étoiles

Getting my car from the dealership was…

Getting my car from the dealership was very smooth. Abigail was very helpful at every step of the way and answered all of my questions well. She responded to my enquiries even on her day off to make sure that everything was completed in a timely manner. I’m very happy with the service that I received.

24 février 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that getting your car was a smooth process and that Abigail was helpful and responsive to your needs. Thank you for your feedback!

Noté 5 sur 5 étoiles

Car buying as it should be

Car buying as it should be!
Just purchased a 3 yr old car from Elliott at Guildford Hyundai.
No pressure sales at all, found a couple of little items on the car that needed attention, these were sorted, no questions asked at all. Very happy with the car and the price. Thanks

7 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced car buying as it should be at Guildford Hyundai. We appreciate your comments regarding the no-pressure sales approach and the attention to detail. Thank you for the five-star rating!

Noté 5 sur 5 étoiles

Tuscon purchase with Elliot

Elliot was very helpful in our purchase of our Tuscon - including arranging it to be moved from another dealer and even coming in on his day off to help us. Great job.

18 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that the purchase experience for your Tuscon was so positive! We appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Elliott was amazing

Elliott was amazing, I knew nothing about financing and he talked me through the steps, put no pressure on me and supported me throughout the whole thing. I couldn’t be more pleased with my car and I’m so grateful with how smooth the whole experience was. I feel so confident in my decision and will definitely be encouraging family and friends to use Richmond motor group- all thanks to Elliott. He is brilliant!

16 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're so glad to hear that you had such a positive experience! It's wonderful that our team member made you feel supported and confident throughout the process. We appreciate you recommending us to your family and friends.

Noté 5 sur 5 étoiles

Hyundai IONIQ 5 Interim Service at…

Hyundai IONIQ 5 Interim Service at Richmond Guildford. A flawless experience from booking to collection. Excellent communication at every stage and a prompt video showing the car's condition. Elizabeth was our service advisor and rang to provide an update on the status and an in-depth explanation of a particular issue. Car nicely cleaned and out in just half a day!

19 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your service experience was flawless, from booking to collection. We appreciate your positive feedback regarding our communication and the video condition report. It's great to know that you were pleased with the update and explanation provided and that your car was cleaned and ready quickly.

Noté 5 sur 5 étoiles

Very happy with the service Nic Martin…

Very happy with the service Nic Martin provided when we bought our Tucson. Not pushy and very helpful on all aspects

23 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're very happy to hear about your positive experience and that you found our service helpful and not pushy during your Tucson purchase. Thank you!

Noté 5 sur 5 étoiles

Great sales experience

We visited to look at cars & ended up taking a Kona for a test drive and loved it so much ended up buying it less than a week later. Adam dealt with our queries really well & it was a pleasure to buy from such a great chap.

18 février 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy you enjoyed your visit and found the perfect car! It's great to hear that your queries were handled well, and we appreciate your kind words. Thank you for choosing us!

Noté 5 sur 5 étoiles

Genesis GV60 Premium

Genesis GV60 Premium

My car had its MOT at Richmond Motors Guildford location today.

The service from Paul was outstanding.
Jethan kindly helped me understand more about the tech in the car which is unbelievably useful.
The drive from London was easy along the A3.
Parking is a bit restricted and waiting area/coffee facility was limited (while you wait) But the site is under reconstruction and will be more client friendly, I’m told, when finished.
I’d definitely recommend this dealership if you have a Genesis.

18 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that the service was outstanding and the tech insights were useful! We appreciate your feedback regarding the facilities and parking; we're looking forward to the improvements upon completion of the reconstruction. Thank you for recommending us!

Noté 5 sur 5 étoiles

Professional

Adam was not a pressure salesman. He showed professionalism during the whole process, and was open and honest.
I was given a good deal, which i couldn't turn down.
Abi remembered us from my previous purchase and was understanding in terms of the reason for changing my car after just a year.
Would definitely recommend Richmond hyundai at Slyfield, Guildford.

13 février 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced such professionalism and honesty. It's great to know that you felt understood and were pleased with the deal. We appreciate your recommendation!

Noté 5 sur 5 étoiles

I had a very smooth experience buying a…

I had a very smooth experience buying a car for my son. Elliot Falkner was very helpful and informative

16 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a smooth experience purchasing a car for your son. We appreciate your positive feedback regarding the helpful service.

Noté 5 sur 5 étoiles

Excellent service throughout the whole…

Excellent service throughout the whole process

16 février 2026
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We are happy to hear that you had a great experience with our service. Thank you for your positive feedback.

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