Richmond Motor Group - Guildford Hyundai Avis 

753
•
TrustScore 5 sur 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 317 317

4,9

Excellent

TrustScore 5 sur 5

753 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(753)

1 710 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adrian Hill helped us buy a Hyundai…

Adrian Hill helped us buy a Hyundai Tuscon and his service was excellent. He was super attentive to our needs and we found him a pleasure to deal with. Thank you Adrian and Team at Richmond Guildford for your great service.

27 novembre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear that the assistance you received while purchasing your Hyundai Tucson was excellent. It's great that Adrian met your needs.

Noté 5 sur 5 étoiles

Richmonds professionalism

Richmond’s sales rep Elliott Falkner was an amazing help in assisting me getting my car. The process was made very clear and easy and I was informed clearly of every option I had, every person I interacted with was professional and polite throughout the whole process. Highly recommend dealership

10 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that the car-buying process was clear and easy, and that you found our team professional and polite. Thanks for your recommendation!

Noté 5 sur 5 étoiles

I was very happy with the service I got…

I was very happy with the service I got from my sales rep, he was cool and carm didn't rush me into buying a car, he told me to look at all the car's I was interested in the go back to him when I was ready.

9 février 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you were pleased with the service and felt no pressure during your car-buying experience. Thank you for choosing us!

Noté 5 sur 5 étoiles

5 star teamwork

What a smooth process from start to finish. Abi quickly found my ideal car, ticking off everything from my wish list and Baz, who I’ve bought 2 cars from before and who I trust implicitly, managed the finances to fit my budget. Every aspect was covered and all questions answered. It was a perfect team effort.

9 février 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced such a smooth car-buying process! It's great to know that we found your ideal car and managed the finances to fit your budget. We appreciate your positive feedback.

Noté 5 sur 5 étoiles

GENESIS Guilford :Knowledgeable helpful sales

We visited the new Genesis showroom in Guilford and spent quite a bit of time there finding out about Genesis. Jethin George was extremely helpful and was able to answer all my husbands technical questions and enable a test drive while we were there as we had driven a long distance to look at Genesis. Very impressed by Jethin's knowledge delivered in a professional and friendly manner. Helpful without being pushy. We will return when Genesis bring out a SUV.

23 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy you had a great experience at our showroom. It's wonderful to hear that our team member was so helpful and informative during your visit. We appreciate your feedback and look forward to seeing you when the SUV is available.

Noté 5 sur 5 étoiles

A model experience.

Very efficient service generally from the business backed up by excellent specific customer service from our sales contact(Elliott). The whole process went very smoothly and all our questions were answered without any problems. Vehicle preparation was good and, being a used vehicle, any blemishes were rigorously notified to us prior to accepting it. A specific issue arose during negotiations but this was resolved, in our favour, by the company, without question. The very definition of good service. Thanks. Jill and Kevin.

30 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that the service was efficient and that all questions were answered. We appreciate your comments about the vehicle preparation and how any issues were handled. Thank you for your feedback.

Noté 5 sur 5 étoiles

Great assistance from Elliott

Elliott the sales assistant was so helpful with the new car purchase. We had alot of questions which Elliott knew the answer to. He is a great asset to Hyundai.

30 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your new car purchase was a positive experience. We appreciate you mentioning how helpful and knowledgeable our team member was!

Noté 5 sur 5 étoiles

Good company The whole procedure of buying a new car…

The whole procedure of buying a new car was extremely easy. Nic the sales executive was very helpful and guided me through the whole process with total professionalism and great knowledge.
Can thoroughly recommend Richmond motors and NCC.

29 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that buying a new car was extremely easy for you. It's great to know that you found the guidance helpful and professional. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Nic sold me my new car great service…

Nic sold me my new car great service very nice man

28 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience with your new car purchase. Thank you for your positive feedback; it means a lot to us.

Noté 5 sur 5 étoiles

Always Hyundai Richmond @ Guildford

Nic Martin was very helpful throughout the buying process to help with a smooth sale. We have always asked for Nic as our salesman when updating cars as he is understanding of our needs and provides an excellent service for our family.

23 janvier 2026
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that the buying process was smooth and that you received excellent service. Thank you for choosing us!

Noté 5 sur 5 étoiles

Henry Jackson was fantastic

Henry Jackson was fantastic. Not only did he manage to get me in for a test drive at short notice, he took the time to really understand and listen to my needs and requirements. A great salesperson and a genuinely great chap.

17 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience and that our Henry listened to your needs. Thank you for taking the time to share your feedback with us!

Noté 5 sur 5 étoiles

We had a fantastic experience

We had a fantastic experience when buying a car at Richmond Motor Group in Guildford. We delt with Abi who could not be more helpful. Turning up early at a show room on a cold and wet January Saturday, Abi was a ray of sunshine who truly took the time to understand our needs and to find us a car to meet these. In a very competitive industry customer service is what is going to set you apart and I can assure you that you will get this from this dealership.

3 janvier 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience. It's great to know that our team provided exceptional customer service and helped you find the perfect car. Thank you for your positive feedback and for recognizing our commitment to our customers.

Noté 5 sur 5 étoiles

Great service

Thanks Adrian for great help with santa fe

13 janvier 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're glad that you received great assistance with your Santa Fe. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

Great experience would recommend…

Great experience would recommend everyone! Second car bought from Nic! Excellent knowledge and not pushy

13 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy you had such a great experience and appreciate your recommendation! It's wonderful to know our team's knowledge was helpful for your second purchase.

Noté 5 sur 5 étoiles

Nic contacted me with a great new deal…

Nic contacted me with a great new deal for a new i10. He managed to secure the colour of car I really like!
It has always been a great pleasure dealing with Nic. He is a strong professional.
Looking forward to the next car purchase.

10 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you are pleased with your new i10 and that you secured the color you wanted. We appreciate your kind words and look forward to assisting you with your next purchase.

Noté 5 sur 5 étoiles

Nick Martin sold me used Tuson car very…

Nick Martin sold me used Tuson car very good service help us to buying car to change log books

17 décembre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience and that we could assist you with your car purchase and paperwork. Thanks for your feedback.

Noté 4 sur 5 étoiles

3/4*

Good presale service from Elliott. Friendly without being pushy.
I was however, very disappointed when I went to collect the car. There were a number of scratches that had been pointed out to them & I was assured would be sorted before I collected it. They weren't.
I almost walked away without the car, but Sam who was doing the handover, was great & the car is booked in to have the work done. Satisfactory outcome.

26 décembre 2025
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Réponse de Richmond Motor Group - Guildford Hyundai

Hi Jacqui, thank you for your feedback! It’s great to hear that Sam is promptly addressing the outstanding work. If there’s anything else you need moving forward, please don’t hesitate to reach out directly.

Noté 5 sur 5 étoiles

Excellent service…

Excellent service where Nic Martin delivered a superb package for our new car. No hard sale just a relaxed conversation with him.
Second car he has sold us now and we will be back in a few years .
Highly recommended

12 décembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience! We're happy to hear that you enjoyed the relaxed atmosphere and are pleased with the service you received for your new car. We look forward to seeing you again!

Noté 5 sur 5 étoiles

Elliot

Elliot, our contact was very informative without being pushy. He explained the product and payment system very clearly and enabled a test drive as soon as we were ready. Love the car a Tucson Hybrid. Really comfortable and a pleasure to drive.

4 novembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found Elliot informative and helpful! We're glad you enjoyed the Tucson Hybrid and its comfortable driving experience. Thank you for your positive feedback.

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