Richmond Motor Group - Hyundai Bognor Regis Avis 

536
•
TrustScore 5 sur 5

4,8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great friendly service delivered by Maz Miah He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car Ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Maz Miah at Hyundai Bognor Regis. Purchased a car with him a few cars ago and then came back so my daughter could get her new car. Highly recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Royaume-Uni

  • 01243 583 185

4,8

Excellent

TrustScore 5 sur 5

536 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(536)

1 722 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great buying experience

We experienced a particularly pleasant buying experience from Richmond Motor Group Bognor. Maz in sales looked after us throughout and was most knowledgeable and friendly throughout.

25 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi John, thank you so much for your positive review! We're delighted to learn of your high praise!

Noté 5 sur 5 étoiles

Enjoyable buying experience

Enjoyable buying experience, everything explained, very helpful staff

21 juillet 2025
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Good afternoon Mr Robbins, thank you for your kind review!

Noté 5 sur 5 étoiles

Just bought a car from Richmond…

Just bought a car from Richmond Hyundai, everything was made very easy, no pushy sales people and everyone was very helpful. Would highly recommend.

15 juillet 2025
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Emma, thank you for your kind words!

Noté 5 sur 5 étoiles

Been with Maz at Hyundai Bognor Regis…

Been with Maz at Hyundai Bognor Regis and found him to be the most helpful, cheerful Sales Executive we have had the pleasure of dealing with.
He has great knowledge of the products he is selling and liases well with his Manager if he requires any further information for the customer.
My Wife has purchased a new Hyundai i10 and it has been seamless from start to finish.
5 stars for Maz who deserves a well earned pay increase.

9 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Good afternoon Richard,
We're happy to hear that your experience was seamless and that you found our sales executive to be helpful and knowledgeable. We appreciate you taking the time to share your positive feedback.
Kind regards,
Cameron

Noté 5 sur 5 étoiles

We could not fault the level of…

We could not fault the level of customer service awarded by the team at Richmond Bognor Regis.

28 juin 2025
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Paul

We're happy to hear that you were pleased with the high level of customer service provided by the team at Richmond Bognor Regis. We appreciate your feedback!

Kind regards,
Mae

Noté 5 sur 5 étoiles

Staff were helpful

Staff were helpful, friendly and polite. Also, I drove down from London, because they have the best prices by far.

19 juin 2025
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're so happy to hear that our staff were helpful and polite! We're also glad that you found our prices to be the best, even driving from London. Thanks for the feedback! Kind regards, Cameron

Noté 5 sur 5 étoiles

Maz at Hyundai Bognor was exceptional!

Maz at Hyundai Bognor was exceptional!
Such a polite guy very helpful .
We as a family looked at several car dealerships all there competitors and Maz was one of the main reasons we went with Hyundai
. He help my parents through a mobility car purchase, so patient and helpful .
Thanks .

4 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your family's experience was exceptional. We appreciate your positive feedback regarding the assistance you received during the mobility car purchase. It's great to know that the team member's politeness and helpfulness were key to your decision. Thank you. Kind regards, Cameron

Noté 5 sur 5 étoiles

My elderly in-laws brought a mobility…

My elderly in-laws brought a mobility car from Hyundai and from start to finish they dealt with Maz Miah who was very patient and made sure they understood everything..Customer service was excellent 👍

4 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're happy your in-laws had a positive experience purchasing a mobility car. We appreciate that Maz was patient and ensured they understood everything. Thank you for your excellent feedback! Kind regards, Cameron

Noté 5 sur 5 étoiles

Looking for a car suitable for my needs.

After looking around for a car that was suitable for my needs, Maz was extremely helpful, went through every with me to find the perfect car.

1 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Michaela,

We're happy to hear that we could assist you in finding the ideal car to meet your needs. We appreciate you taking the time to share your positive experience with us.

Kind regards,
Mae

Noté 5 sur 5 étoiles

Very efficient

Very efficient, helpful service with a personal touch from Maz!
We live in London and chose Bognor due to our previous experience with him and haven’t been disappointed this time!

28 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Danielle

We're happy to hear that you received efficient and helpful service! We appreciate you choosing us again and are so glad that your experience was positive. Thank you for your kind feedback.

Kind regards,
Mae

Noté 5 sur 5 étoiles

Richmond Hyundai Bognor

We’ve found Richmond Hyundai dealership in Bognor really helpful and easy to use. The whole process has been fast, simple and pleasant, mainly down to Maz and his great customer service skills. He took all our requirements and found us a car that matched our budget and colour choices etc and set us up with a test drive. They’ve got a great computer system that stores everything and the whole process has been great. Super happy to be picking up the new car today!

26 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Rosie

We're happy to hear that your experience was fast, simple, and pleasant. It's great to know that our team member's customer service and our systems met your needs so well. Thank you for sharing your positive feedback; we appreciate it!

Kind regards,
Mae

Noté 5 sur 5 étoiles

Sharper Pencil Needed

I visited Richmond MG Bognor and test drove an MG EV4. The sales person was Sarah and she did a good job - I would have bought the car from them but found that I could get a significantly cheaper monthly lease by dealing directly with a lease company. MG and Richmond need to get together and work out how they can offer sharper lease deals. I will take my new EV4 to Richmond for service each year and hopefully that will compensate them for Sarah's wasted time and the miles I put on their demo car.

20 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Vince

We appreciate your positive feedback regarding your test drive experience. We're happy to hear that the sales person did a good job. We'll take your comments on lease deal competitiveness on board, and we look forward to seeing you for your EV4's servicing.

Kind regards,
Mae

Noté 5 sur 5 étoiles

Collected a car from maz

Collected a car from maz, very friendly and helpful. Would recommend asking for maz! Thankyou maz.

25 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Lisa,

We're so happy to hear that you had a positive experience! We appreciate your kind words regarding the helpfulness and friendliness. Thank you for your recommendation!

Kind regards,
Mae

Noté 5 sur 5 étoiles

Collected car from Maz

Collected car from Maz. Great customer service really friendly guy! Thank you Maz

25 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Davina

We're happy to hear that you had a great experience and that our customer service met your expectations. Thank you for your positive feedback!

Kind regards,
Mae

Noté 1 sur 5 étoiles

No second key and unresolved complaint

After reviewing on trust pilot ,I received a complaint number on 8th of May . I emailed for update on 15th June - still no reply.My initial complaint was made in December, then again in January.

The first car we bought came with single key and we were informed at the handover time. The sales agent said ' did i mention it is only come with 1 key? ' and then we had to arrange another appointment for the second key. We bought our second car and same sentence used by sales agent. Till date he has not got back to us. We bought the car in April.

25 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Amy,

We appreciate you bringing this to our attention. We are sorry to hear about the issues with the keys and the lack of communication regarding your complaints. We'll investigate the delays and work to improve our response times.

Please email customerservice@richmondmotorgroup.com with your full name, reg and phone number so we can locate you on our system.

Kind regards
Mae

Noté 5 sur 5 étoiles

Picked up our new tuscon n line…

Picked up our new tuscon n line yesterday, originally went to look at there mg's. Sales people were busy so looked next door where we were met by maz a very helpful young man, was very polite answered all our questions . Sold as a hyundai instead.

20 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're glad you found what you were looking for! It's great to hear that our team was helpful and addressed your questions, leading you to the perfect vehicle. Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Excellent all round

Welcoming, friendly and professional service from start to finish.
Thank you!

19 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear you received welcoming, friendly, and professional service from beginning to end. Thank you for sharing your positive experience!

Noté 5 sur 5 étoiles

Adam was a very honest and plesent…

Adam was a very honest and plesent salesman. Explained everything and we got the car at a great price.

19 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had a positive experience! It's great to know the salesperson was helpful and you got a great price. Thanks for your feedback.

Noté 5 sur 5 étoiles

I recently purchased a new car from…

I recently purchased a new car from Richmond Hyundai Bognor Regis. I was assisted by Maz. He was friendly, respectful, knowledgeable and polite. We discussed what I needed and what my price range was. He was never pushy and not once did he try to sell me something I didn't want. From sale to car handover it was a pleasant, easy and excellent service. Ask for Maz!

17 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Hi Phil,

We're happy to hear that you had such a pleasant experience purchasing your new car. It's great to know that you found our service excellent and that your needs were met respectfully. Thank you for your positive feedback!

Kind regards
Mae

Noté 5 sur 5 étoiles

10/10 customer service

Got the car of Maz 10/10 customer service. Really thorough with paperwork and was always pleasant to talk to.

14 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - Hyundai Bognor Regis

Good afternoon Noah, we're happy to hear that you had a great experience and that you are enjoying your new car! We appreciate your kind words about our customer service and thorough paperwork. Kind regards, Cameron

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