Excellent customer service from Sam who helped me pick my new MG. I ended up getting exactly what I wanted in the spec and colour I wanted with Sam's help. He kept me updated the whole way along and e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRichmond MG Southampton, Broad Oak, SO30 2EU Botley, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Joey Danladi was the excellent salesman I dealt with at the Botley sales room this last week. From the first meeting last week to collecting my Škoda Fabia today, he was polite, friendly, efficien... Voir plus
L'entreprise a répondu
Sam Borrett made purchasing our new car very easy and he was helpful every time I rang with a query. I would recommend using Sam if purchasing a car
L'entreprise a répondu
The service from start to end was flawless. Staff were amazing - very professional, courteous and friendly as well as knowledgable. Everything was operated and handled in the most efficient manner. Th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Richmond MG Southampton, Broad Oak, SO30 2EU, Botley, England, Royaume-Uni
- 02380 724 274
4,5
Excellent
740 avis
Demande des avis aux clients
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I was very impressed with the way the…
I was very impressed with the way the sale went the salesman was very helpful and friendly which put me at ease straight away all very professional thank you
10 mai 2025
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Mia, we appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team was able to provide you with such a helpful and friendly service. We strive to create a comfortable and professional environment for all our customers. Kind regards, Cameron
Fast, effortless service from Jag and the team
I came in last week after writing my previous car off and was quite anxious to find something quick as I a) needed to get to work and b) had a family trip abroad at the end of the month that we weee driving too.
Jag was absolutely brilliant, I called up and said I could come straight down to test drive one of there used MGs. He made the whole admin process effortless and once I had decided was able to ensure I had the vehicle within 3 days!
Top notch service, thank you Jag and the team for helping me so swiftly!
9 mai 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Liam, we are so happy to hear that you had such a positive experience with us. It sounds like you were in a stressful situation, and we understand how important it was for you to find a reliable vehicle quickly. We are glad that Jag was able to make the process smooth and efficient for you. We strive to provide excellent customer service and are thrilled that you were able to get the vehicle you needed in such a short timeframe. Thank you for taking the time to share your experience. Kind regards, Cameron
Great customer attention to detail and…
Great customer attention to detail and friendly service from an excellent sales executive Elise.
8 mai 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Thank you for your kind review and five-star rating, John. We're thrilled to hear about your positive experience at Richmond MG Southampton and will be sure to pass along your compliments to Elise for her excellent service. Kind regards, Cameron
Nice young lady salesperson without…
Nice young lady salesperson without being pushy. However I found the selling of other products ie Gardx and others to be a bit targeted after a long time spent in the show room. I did feel after I got home that the waiting around for paperwork and printing of documents was all part of the sales strategy.
1 mai 2025
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Mr Byott, we appreciate your feedback and are glad you had a positive experience with our salesperson. We understand your perspective on the additional product offerings. We strive to provide our customers with a comprehensive experience, but we will take your comments into consideration as we continue to refine our approach. We value your business and appreciate your honest feedback. Kind regards, Cameron
Réponse de Richmond Motor Group - MG Southampton
Hi there. Thanks so much for you 5 star review. Many thanks, Laurence
Himat sold me
Himat sold me
My previous and very knowledgeable and got
Me the best deal.
4 years later exact same service.
Make me feel valued as a customer
2 mai 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Aimee, thank you for your wonderful review and five-star rating, Aimee. We're delighted to hear that Himat has provided you with exceptional service not just once, but consistently over the years. Your loyalty means a lot to us, and we're pleased to know you feel valued as a customer. Best regards, Richmond MG Southampton. Kind regards, Cameron
Great customer service from start to…
Great customer service from start to finish. We felt well looked after and there was no pressure to buy different bolt ons. Jag found us a better finance deal and was patient when there was a snag logging in to the different platforms. Car hand over was thorough
2 mai 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Rob, thank you for your kind review! We're thrilled to hear you had such a positive experience. We appreciate your feedback and are glad you felt well looked after throughout the process. We're also pleased to hear that you were happy with the finance deal and the thorough handover. Kind regards, Cameron
Couldn't do enough for us
Couldn't do enough for us, Elise was very helpful & friendly, would recommend to friends & family.
1 mai 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Stuart,
We're so glad to hear you had a positive experience! We appreciate your kind words about Elise and are thrilled you'd recommend us to others. Kind regards, Cameron
Mg Botley Jag!
Just bought a car from the MG garage and had a great experience thanks to JAG! He was super friendly, efficient, and kept in great contact from start to finish. Everything went smoothly from the viewing to collection—his customer service was excellent. Highly recommend!
17 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Georgia, thank you for your kind words! We're delighted to hear you had such a positive experience with our team member. It's fantastic that you found the car-buying process smooth and efficient, and that you were kept informed throughout. We appreciate your recommendation and are glad you're happy with your new car. Kind regards, Cameron
Jag was the best car sale man in the…
Jag was the best car sale man in the crew at Botley Happy helpful went the extra mile with showing us everything we needed to know about this amazing car . HIS CUSTOMER SERVICE IS SECOND TO NONE
we have had an MG now for 6 years this is our 3rd exchange we couldn't be happier and very grateful with all jags help many thanks to a great team
17 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Rosalind, thank you for your kind words and for taking the time to share your positive experience. We're so happy to hear that you had such a wonderful experience with our team. We strive to provide excellent customer service and it's wonderful to know that you were impressed with the sales representative's dedication and knowledge. We're thrilled that you're happy with your new car and appreciate your loyalty to our brand. Kind regards, Cameron
Elise talked us through everything
Elise talked us through everything
Made us a decent drink too.
14 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
We're delighted to hear you had a positive experience. We appreciate your kind words about Elise and her service. We're glad you enjoyed your drink as well.
Jagdeep was wonderful
Jagdeep was wonderful. He was very informative, helpful and an absolute pleasure to do business with.
8 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
We are thrilled to hear about your positive experience with Jagdeep. It is wonderful to know that he provided you with the information and assistance you needed, making your interaction with us a pleasant one. We appreciate your kind words and will share your feedback with him.
our previous car was a skoda
our previous car was a skoda, so it just felt right to get another skoda. we went to richmonds in Botley and met Tomaz Polak, he was very helpful. He helped us to find the right car for us. we did have some teething problems, (the car is over 4 years old , so we wanted to make sure that scratches, etc were fixed) and they were. we have been driving it for about a week now and so far so good. we love our karoq. thank you Tomaz, for helping us to find our dream car.
30 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Hi Josana We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so happy with Tomaz's assistance in finding the perfect Karoq for you. We're glad that you were able to address any initial concerns you had and that you're enjoying your new car. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience with us. Many thanks, Laurence.
New Car Purchase
The whole process was smooth and easy from walking into the car showroom to collecting our new car. Thank you Himat Bharat.
3 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Hi Jacqueline. We're thrilled to hear about your positive experience! It's wonderful to know you found the entire process seamless and enjoyable. We appreciate your kind words and are delighted you're happy with your new car. many thanks, Laurence.
Himat Bhatti was very knowledgeable…
Himat Bhatti was very knowledgeable about the car, he was helpful and catered for my individual needs. Thank you very much
3 avril 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Elaine, we appreciate your kind words about Himat Bhatti's knowledge and helpfulness. We strive to provide excellent customer service and are glad you had a positive experience. Kind regards, Cameron
helpful informative review of Financial agreement from Richmond MG particularly Jagdeep Bhakar…
Richmond MG particularly Jagdeep Bhakar and his colleague Adrianna gave a very helpful review of my finance agreement relating to my MG, taking care to put options forward. They clearly gave information on my current situation with regard to the financing of my car and really excellent on going options. Really first class.
27 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good morning Andrew, we appreciate you taking the time to share your positive experience. We're thrilled to hear that you found Jagdeep and Adrianna to be so helpful and informative. Their dedication to providing excellent customer service is a testament to our commitment to ensuring customer satisfaction. We're glad that they were able to clearly explain your financing options and provide you with the information you needed to make an informed decision. Kind regards, Cameron
Elise was absolutely amazing and very…
Elise was absolutely amazing and very helpful
25 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Nicola, we're so glad to hear you had a positive experience. Elise is a valued member of our team, and we appreciate your kind words. Kind regards, Cameron
Informative Staff
Dropped my MG4 in to Richmond to have a 2 year service done. They supplied me with a courtesy car and turned it round in the same day. The car was cleaned inside and out, a service i have not experienced with other MG dealers. On returning to pick my car up I spoke to Chris Turner about the new Cyberster and what would be the options of getting into one. Chris clearly explained the situation with my existing PCP and we had a very useful conversation about the ongoing options, and whilst I could settle the PCP at this time it it would be financially advantageous to wait another 6 months with my current car. The conversation with Chris left me feeling informed and involved. I left the dealership with definitely planning to get back in touch with Richmond in the future.
21 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Hi Kenn. We appreciate you taking the time to share your positive experience with our Richmond dealership. It's wonderful to hear that you were impressed with the service you received, including the courtesy car, the prompt turnaround time, and the thorough cleaning of your MG4. We're also delighted to hear that Chris Turner provided you with such a helpful and informative explanation regarding the Cyberster and your PCP options. It's our goal to ensure our customers feel informed and confident in their decisions, and we're thrilled that Chris was able to achieve that for you. We look forward to welcoming you back to Richmond in the future. Many thanks, Laurence.
Great customer service
Great service from the start, found the right car that suited both expectations and budget, well guided by Jag. Very easy process and very happy result
Many thanks Jag for your all your help finding us the right MG HS offering what we wanted 👍
14 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good morning Markus, thank you for your kind review! We're delighted to hear that you had a positive experience with our team. It's wonderful to know that you found the right car that met your expectations and budget, and that the process was easy and enjoyable. We appreciate your kind words and will be sure to pass your compliments along. We're thrilled you're happy with your new car and hope you enjoy it for many years to come. Kind regards, Cameron
Jag was my sales person at mg Botley I…
Jag was my sales person at mg Botley I am well impressed how every thing was completed from test drive to the delivery of my mg .hs what a wonderful vehicle jag u done me proud and love the car jag u are an amazing sales person best one I've delt with
19 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good morning Andrew, we are thrilled to hear about your positive experience with our sales team and your new vehicle. We strive to provide our customers with exceptional service and we are delighted that you were impressed with the entire process, from your test drive to the delivery of your new car. We are proud to have a team of dedicated sales professionals who are passionate about helping our customers find the perfect vehicle. Kind regards, Cameron
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