Excellent customer service from Sam who helped me pick my new MG. I ended up getting exactly what I wanted in the spec and colour I wanted with Sam's help. He kept me updated the whole way along and e... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRichmond MG Southampton, Broad Oak, SO30 2EU Botley, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Joey Danladi was the excellent salesman I dealt with at the Botley sales room this last week. From the first meeting last week to collecting my Škoda Fabia today, he was polite, friendly, efficien... Voir plus
L'entreprise a répondu
Sam Borrett made purchasing our new car very easy and he was helpful every time I rang with a query. I would recommend using Sam if purchasing a car
L'entreprise a répondu
The service from start to end was flawless. Staff were amazing - very professional, courteous and friendly as well as knowledgable. Everything was operated and handled in the most efficient manner. Th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Richmond MG Southampton, Broad Oak, SO30 2EU, Botley, England, Royaume-Uni
- 02380 724 274
4,5
Excellent
740 avis
Demande des avis aux clients
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Friendly team
Friendly team, efficient service. Jags and Andrea very helpful.
19 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Hi Annette. Thank you for your kind words! We're delighted to hear you found our team friendly and helpful, and that you received efficient service. We appreciate your feedback and look forward to assisting you again in the future. Many thanks, Laurence.
Amazing service and selection of vehicles..
Very informative and a great selection of vehicles, Jag at MG Botley was very friendly, helpful and professional. Absolute great experience from start to finish.
17 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Joanne, we're thrilled to hear you had such a positive experience! It's wonderful to know that you found our selection helpful and that Jag provided you with excellent service. We strive to make every customer's journey enjoyable, and your feedback is truly appreciated. Kind regards, Cameron
Simple from start to end
Thanks to Himat for being so supportive during my purchase, he answered all questions and made the whole process painless.
17 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Jordan, we're thrilled to hear about your positive experience! We appreciate your kind words about Himat's support and dedication to ensuring a smooth purchase process. We strive to provide exceptional customer service, and it's wonderful to know we achieved that in your case. Kind regards, Cameron
Jag was very helpful with getting my…
Jag was very helpful with getting my new disability car, answered everting I had to say and dealt with me in a very professional way. On the day of picking up my new car he spoke me though it and even said that due to the mark on the front of my new car, he said that I’m to being it back on a Tuesday where he will get this looked and and sort me out with another car while the work is being done. I like my new car a lot drivers so well. thanks again for everything jag
11 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Clive, we're thrilled to hear about your positive experience with Jag. It sounds like he went above and beyond to ensure you had a smooth and enjoyable car buying experience. We're especially pleased to hear about his commitment to customer satisfaction, going the extra mile to address the mark on your new car. We appreciate your kind words and are glad you're enjoying your new vehicle. Kind regards, Cameron
MG HS - great car
Collected new MG HS PHEV today. Himat was brilliant - my first electric car and he explained everything so well. he clearly knows his stuff.
12 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Alan, we're thrilled to hear about your positive experience with Himat. It's wonderful that he was able to make your first electric car experience so enjoyable and informative. We appreciate your kind words and are glad you're enjoying your new MG HS PHEV. Kind regards, Cameron
Excellent service from Chris Turner
Excellent service from Chris Turner. Very informative and helpful and was happy to take his time with the handover.
11 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Mike, thank you for your kind words! We're delighted to hear you had a positive experience and found Chris to be informative and helpful. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Cameron
A completely faultless experience!
I am very happy with the customer service provided by Jag - everything was clearly explained and all communication was prompt and courteous. The whole process was well organised and proceeded smoothly. Thank you. Excellent work!
28 février 2025
Réponse de Richmond Motor Group - MG Southampton
Thank you for your kind words! We're thrilled to hear that you had such a positive experience. We strive to provide clear and timely communication, and it's wonderful to know that you found our team helpful and organized. Your feedback is greatly appreciated, and we'll be sure to pass it along.
Fantastic service especially jagdeep…
Fantastic service especially jagdeep Bharat great customer care very helpful & so happy with are purchase
& would highly recommend to everyone.
10 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Paul, thank you for your kind words and 5-star rating. We're thrilled to hear you had a fantastic experience and appreciate your recognition of the excellent customer care provided. We're glad you're happy with your purchase and would highly recommend us to others. Kind regards, Cameron
Positive experience
Elise has been great, knowledgable, friendly and has really good communication. She’s made the process really easy and straightforward. Thank you!
4 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
We are so pleased to hear about your positive experience. We appreciate your kind words about Elise and her dedication to providing excellent customer service. We strive to make our processes easy and straightforward for all our customers.
Thank you Jag for the assistance with…
Thank you Jag for the assistance with my purchase of a MG HS Trophy effortless and stress free, it was an absolute pleasure dealing with you, you are a credit to Richmond Motors. :-)
Even my partner decided to order a new MG3 Hybrid Trophy whilst we were there looking forward to the handover of that also in a few weeks.
Thanks again.
3 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
We're thrilled to hear about your positive experience with Jag. It's wonderful to know that he made your purchase of the MG HS Trophy effortless and stress-free. We strive to provide our customers with exceptional service, and we're delighted that Jag exceeded your expectations. We're also excited for you and your partner to enjoy your new MG3 Hybrid Trophy soon. Thank you for your kind words and for choosing Richmond Motors.
Jagdeep extremely helpful and…
Jagdeep extremely helpful and professional in his services to us whilst purchasing our new car
4 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Dave, thank you for your kind words! We're so pleased to hear that you had a positive experience with our team. We appreciate you taking the time to share your feedback. We hope you enjoy many happy miles in your new car! Kind regards, Cameron
Good service from Will and the team
Good service from Will and the team. Pleased with the car and easy of organizing and sorting.
28 février 2025
Réponse de Richmond Motor Group - MG Southampton
Thank you for your kind words! We're so glad to hear you had a positive experience and are pleased with your new car. We appreciate your feedback and hope you enjoy many happy miles ahead.
Jag has given me an excellent service…
Jag has given me an excellent service happy with the new car. Recommend to anyone looking to buy an MG
3 mars 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon Tony, thank you for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience and are happy with your new car. We appreciate your recommendation and look forward to helping others find their perfect MG. Kind regards, Tony
Best cars best customer service nothing…
Best cars best customer service nothing more nothing less
28 février 2025
Réponse de Richmond Motor Group - MG Southampton
Good morning Adam, thank you for your kind words. We're thrilled to hear you had a positive experience with our cars and customer service. We strive to provide the best possible service to our customers. Kind regards, Cameron
We had a good experience with jag he…
We had a good experience with jag he was very helpful and had good knowledge of the cars
But we arrived to collect the car all be it we were early we left sitting around the showroom for 1hr before anyone came to speak to us
The car we bought had a 1000+ miles more than we were told
28 février 2025
Réponse de Richmond Motor Group - MG Southampton
Good morning Ian,
Thank you for taking the time to share your feedback. We're pleased to hear that Jag provided you with a helpful and knowledgeable service, but we're very sorry that your collection experience did not meet expectations.
We appreciate your patience on the day and sincerely apologise for the wait time and any discrepancies regarding the mileage. This is certainly not the level of service we strive to provide. We would like to investigate this further to ensure we address your concerns properly.
Please could you reach out to our customer service team at customerservice@richmondmotorgroup.com with your details? We’d love the opportunity to put things right.
Kind regards, Cameron
An excellent service from Jag Bhakar…
An excellent service from Jag Bhakar with the purchase of our new MG4. He has gone above and beyond my expectations with his knowledge and making the handover of the car so very personal. I can't thank him enough.
27 février 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good morning Mel, thank you for your wonderful review! We are delighted to hear that you had such a positive experience with our team member. It's fantastic that you were so impressed with his knowledge and the personal touch he brought to the handover of your new car. We appreciate your kind words and will be sure to pass your compliments along. We are thrilled that you chose us for your new MG4. Kind regards Cameron
Thank you Elise!
Recently bought a new car- well new to me! Elise was so helpful and lovely. I dread these types of interactions and had lots of questions. She endeavoured to answer them all and it made the experience so easy! Thank you!
27 février 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good morning Lauryn-Mae, we're thrilled to hear you had a positive experience with Elise! We appreciate your kind words and are glad she was able to make the process easy for you. We strive to provide our customers with exceptional service and it's wonderful to know Elise exceeded your expectations. Kind regards, Cameron
Himat was amazing at helping me with…
Himat was amazing at helping me with finding my new car, process was so smooth and Himat was very helpful with helping me understand the new car which I am over the moon with - thank you :)
26 février 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Good afternoon, we're thrilled to hear about your positive experience! It's wonderful to know that you were so happy with the service you received and that you're loving your new car. We appreciate you taking the time to share your feedback. Kind regards, Cameron
Elise looked after us impeccably whilst…
Elise looked after us impeccably whilst at the dealership and made the purchase of our MG smooth sailing. Very happy with the service and would definitely recommend
22 février 2025
Avis spontané
Réponse de Richmond Motor Group - MG Southampton
Hi Emma. Thank you for your kind words and 5-star rating! We're delighted to hear about your positive experience purchasing your MG. We strive to provide exceptional customer service and we're thrilled you found the process so smooth. We appreciate your recommendation and hope you enjoy your new car. Many thanks, Laurence.
Réponse de Richmond Motor Group - MG Southampton
Hi Tony. We appreciate your kind words and are glad you found our coffee helpful. Many thanks, Laurence.
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