Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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Lisez les avis des autres
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Voir plus
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A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Voir plus
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Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni
- 02380 873 888
4,9
Excellent
714 avis
Demande des avis aux clients
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Geoff was very nice and took time…
Geoff was very nice and took time explaining everything to us. He made sure we understood everything and overall couldn’t recommend enough.
7 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Lauren. We're so happy to hear you had a positive experience. We strive to provide excellent customer service and it's wonderful to know that Geoff was able to help you. We appreciate your kind words and will share your feedback with our team. Many thanks, Laurence
A very positive at experience Suzuki Totton with Delbir
Dealing with Del Bhatti at Richmond Suzuki Totton to buy my latest car was a very pleasant experience. He made the whole transaction very easy without pressuring me .
Overall I was very pleased with the service I recieved .
5 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Jill. Thank you for your kind review! We're delighted to hear that you had a positive experience purchasing your latest car. It's wonderful to know that you found the process easy and that you were not pressured. We appreciate your feedback and will be sure to share your kind words with the team. Many thanks, Laurence.
Service is second to none
Service is second to none. Love the car, but the comfort factor of great staff great service , friendly , helpful. What more can you want
2 avril 2025
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Réponse de Richmond Motor Group - Suzuki Southampton
Hi Ben. Thank you for your wonderful review! We're so happy to hear you're enjoying your new car and that you had such a positive experience with our team. We strive to provide exceptional service and it's fantastic to know we met your expectations. We appreciate your kind words and look forward to welcoming you back in the future. Many thanks, Laurence.
Sam was friendly and helpful
Sam was friendly and helpful, patiently answering my many questions over several days! He did not pressure me to buy. Looking forward to enjoying my new Suzuki
4 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Michelle. We're so glad to hear you had a positive experience with Sam. We appreciate your kind words about his patience and helpfulness. We strive to provide our customers with a comfortable and informative experience, and we're thrilled you enjoyed your new Suzuki. Many thanks, Laurence.
The salesman Del is absolutely…
The salesman Del is absolutely brilliant not pushy at all. Goes out of his way to get you what you require. Really nice small dealership with the personal touch all staff are really friendly. We have just bought our 2nd car from this dealership.
4 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Caroline, we are thrilled to hear about your positive experience! It's wonderful to know that you found our dealership to be a welcoming and helpful environment. We truly appreciate your kind words about Del and the entire team. We strive to provide exceptional customer service and it's gratifying to know that we have met your expectations. We are delighted that you have chosen us for your second car purchase and we look forward to serving you again in the future. Kind regards, Cameron
Great customer service and communication
Great customer service and communication
3 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and communication, and your feedback is valuable to us. Kind regards, Cameron
I have dealt with Del throughout the…
I have dealt with Del throughout the process of trading in my old car and purchasing a new one and it has been efficient and seamless!
Del has been brilliant!
2 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We are so pleased to hear about your positive experience with Del. It sounds like they went above and beyond to make your car buying experience efficient and seamless. We appreciate you taking the time to share your feedback.
Thank you very much to Geoff
Thank you very much to Geoff for sorting out our new. Particular thanks for having the patience of a saint while we waited for ever for the financing to be sorted and then for the bank to release the cash. Great service!
31 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're thrilled to hear about your positive experience! It sounds like Geoff went above and beyond to ensure a smooth process for you. We appreciate your kind words and are glad that you were happy with the service you received.
Del at Newmans Suzuki Totton was great
Del at Newmans Suzuki Totton was great, not only have I got a lovely new car but have been able to reduce my payments aswell. Everyone at totton suzuki are always welcoming and friendly and never pushy, and I have never had problems with my cars purchased from them, would always highly recommend!
29 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning Vicki, thank you for your kind words! We're delighted to hear about your positive experience and that you're happy with your new car. It's fantastic to know that you found the team at Totton Suzuki welcoming, friendly, and helpful. We're proud to offer a comfortable and pressure-free car buying experience. We appreciate you choosing us and recommending our services. Enjoy your new vehicle! Kind regards, Cameron
Returning customer great service as…
Returning customer great service as always.
28 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning Rob, we appreciate your continued loyalty and are thrilled to hear you had another great experience with our service. Kind regards, Cameron
Perfect and professional as always
This is the third time I’ve used Richmand/newmans and the experience has never changed. Always the best people to go to when looking for a car. I’ve always used PCP and it has always been the perfect option for me.
I went in today to upgrade my car and the staff never fail to offer the best experience and always knows what’s best for the customer.
Big massive thanks to delbir Bhatti. Your personality and professionalism was just as perfect as Corin franklin. You are the true faces of Richmand
27 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Brent, thank you for your kind words and for choosing us again. We are thrilled to hear that you continue to have such positive experiences with us. We strive to provide our customers with the best possible service and are delighted to know that we have met your expectations. We appreciate your recognition of Delbir Bhatti's professionalism and dedication to customer satisfaction. It is wonderful to hear that our team members are making a positive impact on your experience. Kind regards, Cameron
Purchased a second hand car here cant…
Purchased a second hand car here cant fault the service received by Steve Eyles. Gave good information and excellent communication. Thank you !
24 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning, thank you for your kind words! We're delighted to hear you had a positive experience and that you were impressed with the service you received. We're proud of our team's commitment to providing excellent customer service. Kind regards, Cameron
Friendly and helpful staff
Joe was helpful, thorough and friendly from start to finish,any questions that I asked were answered in a timely manner.
22 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning Clare, we're so glad to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words about Joe. Kind regards, Cameron
Great communication and extremely…
Great communication and extremely helpful.
Would highly recommend.
20 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning David, we appreciate your kind words and are thrilled to hear about your positive experience. Your feedback means a lot to us and motivates us to continue providing excellent service. Kind regards, Cameron
Suzuki Swift purchase and delivery
Bought a little Suzuki Swift from Delbir. An approved used one for my mum. As it was a distance sale I dealt with it all over email and phone with Delbir, all went really smoothly with even the transport being handled by a trusted 3rd party sorted by the team. Great service, would recommend.
19 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning Tom, we're so pleased to hear that your experience with us was positive. It's wonderful to know that the process of purchasing a car for your mum was smooth and efficient, especially given the distance involved. We appreciate you highlighting the excellent service provided by our team, including the seamless handling of the transport arrangements. We're committed to providing our customers with a positive and hassle-free experience, and your feedback is invaluable to us. Kind regards, Cameron
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Yazz, we're so glad to hear you had a positive experience. We appreciate your kind words about Del. Kind regards, Cameron
Del was assisting me with my purchase
Del was assisting me with my purchase, very polite and helpful all the way through. Highly recommend him if your in the area
13 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Carl. We're so glad to hear you had a positive experience with Del! We strive to provide excellent customer service, and it's wonderful to know that Del went above and beyond to assist you. We appreciate your kind words and recommendation. Many thanks, Laurence
Brilliant experience buying a car from…
Brilliant experience buying a car from Geoff Cain at Newmans Suzuki in Totton. Extremely helpful right from the very first phone call to hand over. Everything perfect, the car looks like new.
12 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good morning Frank, we're thrilled to hear about your fantastic experience! It's wonderful to know that Geoff Cain provided such exceptional service throughout your car purchase. We strive to make every customer feel valued and well-looked after, and it's fantastic to hear that we achieved that for you. We're delighted you're happy with your new car and hope you enjoy many happy miles ahead. Kind regards, Cameron
Geoff was great sales man
Geoff was great sales man, I always come back to the totton.
11 mars 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're so glad to hear you had a positive experience with Geoff. We appreciate your loyalty and hope to see you again soon.
Outstanding staff will always go back…
Outstanding staff will always go back to them.
Always happy go the extra mile, will always recommend
10 mars 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our staff. We strive to provide exceptional customer service and appreciate your recommendation.
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