Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Voir plus
L'entreprise a répondu
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Voir plus
L'entreprise a répondu
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni
- 02380 873 888
4,9
Excellent
714 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Very professional and helpful
8 mai 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your kind review, Graham. We're delighted to hear that you found our team at Richmond Newmans Suzuki Totton professional and helpful. We look forward to assisting you again in the future! Kind regards, Cameron
Del was absolutely fantastic,
Del was absolutely fantastic, such a nice man, very helpful and polite , nothing was to much trouble, would highly recommend this dealership. ☺️
2 mai 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Lee, we are so pleased to hear about your positive experience. We strive to provide exceptional customer service and it's wonderful to know that Del went above and beyond to make your visit enjoyable. We appreciate your kind words and recommendation. Kind regards, Cameron
Excellent service from Delbir
Excellent service from Delbir, thank you so much.
1 mai 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon ,
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you were satisfied with the service you received. Kind regards, Cameron
I had a very good experience with dale…
I had a very good experience with dale at Suzuki totton. Very friendly and welcoming.. and amazing service.
1 mai 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Danielle. We're so glad to hear you had a positive experience with Dale at Suzuki Totton. We appreciate your kind words about his friendliness, welcoming attitude, and excellent service. We strive to provide our customers with the best possible experience, and it's wonderful to know that Dale exceeded your expectations. Many thanks, Laurence
They were very good at making a deal
26 avril 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Mrs Holden. We appreciate your kind words and are glad you found the experience positive. Many thanks, Laurence.
Del,
Del,
Was a superstar! Very helpful very informative and knowledgeable.
He was welcoming each time we saw him.
Thanks for help with my wife’s new car
30 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Anthony. We're thrilled to hear about your positive experience! It's wonderful to know that you found our team member so helpful and welcoming. We appreciate your kind words and will be sure to share your feedback with him. Many thanks, Laurence.
Excellent
Friendly, communication good.
Easy process from ordering car to collection
29 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Jane, we appreciate your kind words and are glad to hear you had a positive experience. We strive to make the car buying process as smooth and enjoyable as possible. Kind regards, Cameron
Great service 👏
I brought my used car via this garage, throughout the experience Geoff continued to kept me and my partner well informed about the car and answered all our questions. He explained the service plan which he sold to me as it made sense for my needs and we added the Gardx which I am happy I did as speaking to ours they told me it's well worth it.
When coming go collect the car Geoff made me aware that there was a recall on my make of vehicle which needed a part changed, Geoff got it in within minutes of telling me for this piece to be changed which was very impressive.
I cannot fault the service myself and my partner received and would recommend this garage and the sell staff and garage staff.
28 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Nath.We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so impressed with Geoff's communication and expertise throughout the process. We strive to provide our customers with clear and informative explanations about our services, and we're glad that you found the service plan and Gardx to be valuable additions.
We're also pleased to hear that Geoff was able to promptly address the recall on your vehicle. His dedication to ensuring customer satisfaction is truly commendable. We value your recommendation and are committed to continuing to provide exceptional service to all our customers. Many thanks, Laurence.
Geoff has really helped lme with…
Geoff has really helped me with explaining pcp ect .Such a lovely man easy to talk too
23 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Kelly. We're so glad to hear you had a positive experience. It's wonderful to know that you found our representative helpful and easy to talk to. We appreciate your kind words and will share your feedback with our team. Many thanks, Laurence.
Excellent great customer service at Richmond motor groupservice always a pleasure to…
Excellent service always a pleasure to buy from Richmond Suzuki.
Jeff is an outstanding person who puts the customer first.
23 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Jacqueline. Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you had such a great experience with our team, and that you found our service to be excellent. We're proud to have such dedicated employees who go above and beyond for our customers. Many thanks, Laurence.
Friendly,helpful
20 avril 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Thanks so much, Sarah! We're glad you found us friendly and helpful, kind regards, Cameron
Made to feel at ease
Wonderful salesman, Steve Eyles, I wasn't rushed into anything, everything was explained to me at great length, very helpful staff
14 avril 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Sue, we're so glad to hear about your positive experience. We strive to provide our customers with knowledgeable and helpful staff, and it sounds like Steve Eyles went above and beyond to ensure you felt comfortable and understood. We appreciate your kind words and will share your feedback with our team. Kind regards, Cameron
Geoff was amazing and really helpful
Geoff was amazing and really helpful. Great at answering all the questions.
16 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're so happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are glad that Geoff was able to assist you.
Del was superb from start to finish…
Del was superb from start to finish made the whole experience great. Love my new S-Cross ultra!
16 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're thrilled to hear about your positive experience with Del. It's wonderful that you enjoyed the process and are loving your new S-Cross Ultra. We appreciate your kind words and will share them with Del.
Del was so helpful
Del was so helpful, explained everything before and during the sale. Could not have asked for a better salesman.
15 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We are delighted to hear that you had such a positive experience with Del. It's wonderful to know that he provided you with such excellent service and made your purchase a smooth and enjoyable one. We appreciate your kind words and will share your feedback with Del.
We were very well looked after from the…
We were very well looked after from the minute we stepped into the showroom. Steve was friendly, explained everything and could not have done more to help. Fantastic service and will be recommending to everyone. Thanks so much!
11 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Rebecca, thank you for your wonderful review! We are delighted to hear that you had such a positive experience at our showroom. It's fantastic that you found our team member to be friendly and helpful. We appreciate your kind words and will be sure to pass your compliments along. We are thrilled that you will be recommending us to everyone. Kind regards, Cameron
Second car from Newmans
I have just bought my second car from Newmans Suzuki and as always the staff were all friendly and helpful. Del goes the extra mile to help you find the perfect car! Thank you again for another amazing car 🚙
11 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Claire, thank you for your kind review! We're thrilled to hear you had another positive experience with our team. It's fantastic that you found our staff friendly and helpful, and that you were able to find the perfect car. We appreciate your feedback and will share your compliments with the team. Kind Regards, Cameron
Del was the best!
11 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon Mrs Barclay, we're so glad to hear you had a positive experience with Del. We appreciate your kind words and will share your feedback with them. Kind regards, Cameron
Very friendly & helpful.
10 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you, Linda! We're so pleased to hear you had a great experience. Kind regards, Cameron
Delbir made our purchase simple and…
Delbir made our purchase simple and very friendly our Suzuki car ownership continues… Tony
8 avril 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're so glad to hear about your positive experience! It's wonderful that you found the purchase process straightforward and enjoyed the friendly service. We're happy to hear you're enjoying your Suzuki.
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