Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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Lisez les avis des autres
Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Voir plus
L'entreprise a répondu
A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Voir plus
L'entreprise a répondu
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni
- 02380 873 888
4,9
Excellent
714 avis
Demande des avis aux clients
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My purchase from Suzuki was handled smoothly and professionally
My purchase from Suzuki was handled very professionally by Ricky who guided me through the process with courtesy and a smile at all times. This is my second purchase from Richmond Suzuki totton and as in the first this sale went smoothly. Excellent service Suzuki totton.
17 octobre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that your purchase experience was smooth and professional. We appreciate your continued patronage and are glad you enjoyed your experience. Thank you for your positive feedback.
very nice and professional service and…
very nice and professional service and professional employees
2 octobre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your kind review and five-star rating, Michal. We're delighted to hear you found the service and our employees at Richmond Newmans Suzuki Totton to be professional. We look forward to welcoming you again in the future!
Buying A New Car
Buying A New Car
Right from the start I was dealt with by Mr Jagdeep Bhakar who was very helpful as I had not bought a New car thought the Mobility scheme before.
The procedure was explained and dealt with exceptionally well by him.
I had a problem in collecting the new car but Mr Jagdeep Bhakar offered to pick us up from home which solved the problem. So well done to Him
29 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your fantastic review and five-star rating, Mr Magee. We're delighted to hear about your positive experience at Richmond Newmans Suzuki Totton. It's wonderful to know that Mr Jagdeep Bhakar provided exceptional assistance and went above and beyond to ensure everything went smoothly for you. We’ll be sure to pass on your kind words to him. Wishing you many happy miles in your new car!
Used car purchase from Newmans suzuki
Purchased a used car from Newmans suzuki it was a good experience, the salesman was Ricky Singh he was very helpful, made welcome and guided us through the process
23 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your kind review, Philip. We're delighted to hear you had a positive experience at Richmond Newmans Suzuki Totton. It's wonderful to know that Ricky Singh provided helpful and welcoming service throughout your car purchase. We hope you enjoy your new vehicle and look forward to seeing you again in the future!
Good experience buying a used car with…
Good experience buying a used car with Jag, was able to sort out some minor issues with vehicle in short time frame before finalising purchase.
28 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that your used car buying experience was a good one! We appreciate your positive feedback and are glad we could resolve those minor issues promptly before you finalised the purchase.
Thank you Jag!
Jag was so kind and accommodating! Thank you Jag, am looking forward to many happy years in my new red car!
28 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're so glad that you had such a positive experience! We appreciate your kind words and wish you many joyful years with your beautiful new car.
Got a good deal
Got a good deal. Jag who helped me was great, also the manager in helping get a deal I am happy with.
28 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy you got a good deal! We appreciate your positive feedback regarding your experience and are so glad we could find an agreeable solution for you.
Past and present good service
Already personally had a preference when I went to check out the dealer. Been a past customer, knowing their quality of service swayed me towards further purchase.
Comfortable process, helpful Staff member Jag who, guided me through the process of obtaining my new car and selling my existing one.
Fantastic and informative hand over of new car.
16 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear about your positive experience and that our service quality influenced your decision. It's great to know the process was comfortable, and Jag was helpful in guiding you through your new car purchase. Thank you for the feedback on the informative handover!
Sam is a friendly sales person
Sam is a friendly sales person, nothing was too much trouble and he found out the answers to questions we had if he was unsure. Good brand all going well with car, long may it continue. Happy with purchase.
21 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that the sales person was helpful and addressed your questions. We're also glad you're enjoying the car and appreciate your positive feedback on your purchase experience.
Réponse de Richmond Motor Group - Suzuki Southampton
Thank you for your kind words!
Awesome
Jagdeep Bhakar and Sam Beever both professional and friendly. Time will tell if the car holds up - I reckon it will. Thanks chaps!
26 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback and are so glad that you found our team to be professional and friendly. We hope you enjoy your car for years to come!
Was very happy with the service and…
Was very happy with the service and pleased with my new car highly recommended. Ricky sales was very helpfull and informative.
Made me feel very welcomed and helped choosing the right car .
19 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
We're delighted you were happy with our service and your new car! It's great to hear that Ricky was helpful and informative, assisting you in choosing the right car. Thank you!
Very nice team at Suzuki in totton made…
Very nice team at Suzuki in totton made buying both my husbands and my cars very easy
13 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that purchasing your vehicles was made easy by our team. Thank you for sharing your positive experience with us!
JAGS HAS BEEN VERY HELPFUL AND POLITE
19 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that our team was helpful and polite. Thank you for sharing your positive experience with us!
Jag has been brilliant throughout the…
Jag has been brilliant throughout the process of buying my first ever Suzuki. He has been polite, Very informative and communicative.
12 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy to hear that your first Suzuki purchase was a success! We will forward your kind words onto Jag thank you!
Richmond Suzuki at totton
Richmond Suzuki at totton are always there for the customers nothing is ever too much trouble
8 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
We appreciate your kind words. Thank you for your positive feedback!
Great prices, excellent customer service
I had a great experience buying through Newmans Suzuki in Totton. I am very happy with the car, it's features and the price I paid for it.
Charley was very helpful and even offered to go through the controls I'm the vehicle. I would definitely recommend buying through this dealership.
2 septembre 2025
Réponse de Richmond Motor Group - Suzuki Southampton
We're happy you had a great experience purchasing your Suzuki in Totton. It's wonderful to hear you're pleased with your car and its value. We appreciate your 5-star review!
Réponse de Richmond Motor Group - Suzuki Southampton
Hi John, thank you for taking the time to rate and review us :)
Amazing Staff!
Ricky Singh was really helpful in the sale of the car. Friendly and remembered me later about details I had told him. Really down to earth guy and made the process really easy and helpful.
Shout out to Louie who has also been extremely helpful for me when it comes to understanding the car and servicing and repairing cars. A friendly guy and a lovely guy to have front of house!
26 août 2025
Avis spontané
Réponse de Richmond Motor Group - Suzuki Southampton
Hi Oliver, thank you very much for the lovely message! Hearing that our team delivered exceptional customer service is the best thing we could hope for!
Very happy with service given
Very happy with service given. Ricky Singh was very professional and assisted me through process with patience and courtesy. Will definitely recommend Newmans to others.
17 août 2025
Réponse de Richmond Motor Group - Suzuki Southampton
Good afternoon, we're very pleased to know you've had such a wonderful experience!
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