Brevitt-Rieker Ltd Avis 

I have shopped at reiker for all my footwear and have always had an amazing experience. Unfortunately for the first time on 23/12/25 I had a bad experience in your Barnstaple store where the younger girl was very rude to me and unhelpful and clearly didn’t want to be there. If I asked her a question she just looked at me as if to say I was wasting her time and looked miserable. The lady with the glasses and the gentleman are always very nice and helpful and the lady with the glasses was on shift too. It might be worth teaching staff manners it would improve customers experience, but I won’t be returning after years shopping with you

Great boots which my wife’s swears by, backed up by 5* customer service, when a recent delivery went astray (not their Rieker’s fault) it was sorted quickly and efficiently by the lovely Carly in Website Customer Service

It’s easy to navigate the site also the order for delivered packed well .

What has happened to Rieker quality? Bought Rieker shoes for years as high quality. Just bought new shoes. Very pretty to look at but the soles are really thin and flimsy. Can only use indoors. Will keep for indoors but will neve buy Rieker again. Quality is awful now.

Great fit very comfortable good delivery

Straight forward ordering and delivery.
Wonderful offers love my Rieker trainers they are so comfortable own 4 pairs now all different colours.

Thank you very much. Very quick & efficient. Received my Reiker slip ons. As always so comfortable!

Piece of crap shoes. No warranty provided and my shoe started to leak just after one year of light usage.

Bought some boots, I am a size 5 and went up a size as advised to a 6, they were tight but I thought maybe because they were new, wore them once outside for 5 mins and they were so tight I couldn’t wear again, I checked them against my size 5 Rieker trainer and another pair of their boots and they are smaller than my 5’s I emailed customer service 3 times to ask if I could return due to faulty sizing, I got a response to say not a fault and won’t refund because they don’t fit, I don’t think they quite understand that these boots are small and size incorrectly, sadly won’t buy their products again!

I have three pairs of Rieker shoes and the winter boots were my favourite. I have real problems getting shoes that fit, but these were comfortable from day one. Warm lining, and look good too. Bought at the end of December 2024, I wore them a lot until April. Last Sunday was my first outing in them since then.

After I stepped in a puddle I felt my foot get very cold and wet. Arriving home, I discovered that the sole had cracked all the way across in the middle. I returned them to the store in Bath to be told that they are only guaranteed against defects for six months. The assistant even told me that this was a really rare occurence. Their solution? Get them mended, resoled, or buy another pair - we have several similar boots in stock...

No way! I have since been advised that mending is not feasible and a resole will cost £90...

I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather..
Spoke to customer service which were very good & I'm being refunded,hopefully just a faulty pair as usually are so good.

First and last pair of Riekers.
Purchased in May 2025 and have worn them occasionally 1-2 times a weeks and both soles have worn away in just 6 months.

Ordered three pairs of trainers. Arrived within a couple of days. Great fit. Very comfortable

I have always loved Rieker and they are a good price

Very good service, excellent good quality product

Excellent and comfortable footwear.
Easy to order.

Excellent ordering and delivery service. Shoes very comfortable but also smart enough for a wedding guest

Easy and quick service

Shoes just as advertised. Delivered in time slot.