Customer service in The Vale Evesham shopping centre I've had in the past shoes with poor finishes from Reiker. However the customer service in this Reiker shop was 110 per cent Having flat f... Voir plus
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Don’t touch with a barge pole. Not interested in customer service. Bought at a retailer last November, extremely comfortable ankle boots with man made uppers. Boots are de laminating and scuffed a... Voir plus
L'entreprise a répondu
Have often bought Reiker products, they fit my feet perfectly, so comfortable, love their different styles as they are so funky and different. Bought a couple of pairs of trainers online, one pair I n... Voir plus
L'entreprise a répondu
Problem within hours of purchase with glue holding the inner sole. After that, there was incredibly fast wear on the soles with little walking. Beyond economical repair due to the shoes design. O... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags
Coordonnées de contact
36 Compass Point, LE16 9HW, Market Harborough, Royaume-Uni
- rieker.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product and arrive on time
Great price in sale
Got a great price in the sale. Soft leather shoes for £55 in a G fitting i.e. wide fitting. Am chuffed. Free delivery to mainland. Make: Remonte, sister company.
Cheap Nasty Leather!
Purchased my wife a pair of lace up ankle boots end of summer 2025 with a zip, similar to the traditional Doc Martens shape, ready for walking in Winter.
As an ex member of HM Forces, both my wife's and children's school shoes are always cleaned & polished weekly.
I am not up for a lecture from the manufacturer when it comes to leather care and shoe storage, as my business footwear is purchased from a major UK shoemaker and they last me years!!
In short, the leather on her boots has lifted all over the toe cap areas and is as thin as toilet tissue paper.
Absolutely disgusting quality for the price. I would recommend that even if you are taken by the look and the feel upon purchase, I would avoid at all costs!
Interestingly, no wonder REIKER score 1.4 out of 5 on Trust Pilot UK

Réponse de Brevitt-Rieker Ltd
Ordered online, great comfy footwear
Ordered online , width sizing is confusing so I ignored it and they fitted anyway size 6 tight zip
Absolutely adore my shoes all 3 pairs…
Absolutely adore my shoes all 3 pairs great company
Unfortunately the boots I ordered were…
Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.
First on line purchase
Easy to navigate website. Wide range to choose from. Items well described. Kept informed re delivery which arrived well packed and on time.
Would use again
Excellent quality and fit
Excellent quality and fit. I am size 9 ladies, and in amongst the more traditional styles are some really modern ones.
I dont buy my Shoes, sandals, or Boots anywhere else.
Because if my locality (and Size of feet!) I have to buy using the Reiker App. Its an easy seamless process.
No Refund for return
Dispite contacting Rieker via email and telephone I have not received my refund.
I ordered two pairs of boots to compare , returned one via Royal Mail tracking , unworn in perfect condition the day after receipt two months ago. No refund received.
Order WEBS199221 Placed Nov 29. Very disappointed customer,
Where is my refund
Ordered a pair of shoes which just didn’t fit so returned. Still waiting 2 weeks later for a refund which is longer than most. Have sent online request re refund. Tried web chat but off line. Reading these reviews no wonder.

Réponse de Brevitt-Rieker Ltd
The boots look lovely but are not waterproof
The boots look lovely and are comfortable but they are not waterproof, I have 2 pairs that get very wet and then leave water stains , I have tried waterproofing them but still no luck, so just wear them on dry days, will not buy again.
I will not buy this brand again...
A dramatic fall from grace. I have trusted this brand with my feet for more than 10 years and never expected a betrayal of this kind.
I bought my usual size (EU 44) from one of the Danish retailers without a second thought—yet the shoes are so oversized it feels like an extra foot could fit inside them.
To make matters worse, the internal lining was destroyed after just 3–4 wears. This represents a total and complete loss of faith in the brand. I will not be returning.

Réponse de Brevitt-Rieker Ltd
The original pair of boots were sent…
The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process. Also ordering the correct size was easy too due to your very well set out website. Well done.
Always love Reiker shoes.
Waited long but happy with my shoes. Will probably order again in the Spring.
Lovely boots very comfortable and…
Lovely boots very comfortable and waterproof will be using these on a daily basis when dog walking
Great bargain price
Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!
Great price plus introductory discount
Great price plus introductory discount. Prompt delivery despite the Christmas period and I LOVE the shoes!
Don’t bother with this company, customer service is a joke
I’ve returned the boots on the 22nd December, and I am still waiting for the confirmation email or anything from them to let me know my refund is being processed. I have sent an enquiry cuz this is taking too long and haven’t heard back from them. I want my money back.
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