So far so good I will give them 5 star because any time you need help they always respond to your messages and they are ready to guide you althrough your application
L'entreprise a répondu
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So far so good I will give them 5 star because any time you need help they always respond to your messages and they are ready to guide you althrough your application
L'entreprise a répondu
Riogrannde Travels is just the best. They are reliable and trustworthy. They give the best travel advice and are the best guide throughthe process. From assisting me to getting a closer visa appointme... Voir plus
L'entreprise a répondu
I will recommend RiogranndeTravel any time as the best travel consultant. Their services are tailored to suit each traveler’s unique travel needs. The Manager, Richard is amazing, he knows just the r... Voir plus
L'entreprise a répondu
Lovely Schengen agent who are more than a happy to attend to your queries anytime and any day. They are calm, patient and helpful. They are excellent in helping you secure a Schengen appointment. Thei... Voir plus
L'entreprise a répondu
We are a visa agent and travel advisory service business registered in the United Kingdom, with operating office in Birmingham. We specialise in Visa application support accross all parts of the world, particularly to the following countries and regions; SCHENGEN, UNITED STATES OF AMERICA, CANADA, JAPAN, CHINA, SOUTH AFRICA, EAST AFRICA, THAILAND, MEXICO, BRAZIL, SINGAPORE, THAILAND, INDONESIA, MALAYSIA, VIETNAM, MEXICO, QATAR, THE UAE, and lots more. We also orgaanise bespoke holiday packages that cater for individua, groups and families, and other travel logisitics.
26 Clement Street, B1 2SL, Birmingham, Royaume-Uni
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A répondu à 83 % de ses avis négatifs
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So simple and fast also their services are soo top notch. I recommend to anyone who want to travel. You have no cause to complain about their services they will update you for time to time.

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Very reliable and ready to help everytime you call on , I will surely recommend them over and over.

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Prompt and personalised service. Quite professional too. Always available to assist and give guidance every step of the way.

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I have used Riogrannde for different travels and visa applications and they have always delivered. Fast, reliable, easy and personalised.
Great service

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Riogrannde Travels is just the best. They are reliable and trustworthy. They give the best travel advice and are the best guide throughthe process. From assisting me to getting a closer visa appointment date to ensuring that I had all my documents. They responded fast to all my inquiries and provided fast solution to the problem I had as regards my visa application. I highly recommend them.

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They really understood me. Even when I get worried, Riogrande reassures me, always present to respond and they came through in all sides. Very swift and professional. Top notch and I recommend over and over again.

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Amazing and professional experience. Top notch. Very responsive and readily available

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The company lacks integrity and good customer service relationship.
I believe it is necessary to clarify and formally address some issues or matter Mr Richard.
We were two individuals who applied for a tourist/travel visa through your services.
But despite our repeated and sincere requests to get a us an Appointment date before our agreed date, you refused to refund the fees paid by both applicants.
Our persistence in calling, texting, and sending consistent emails was solely due to the pressure of meeting the agreed deadline for our intended travel date. However, this persistence was incorrectly interpreted as aggression and unprofessional behavior.
At no point did we act in such a manner; we were simply seeking timely updates and accountability.
Throughout this period, your response was largely absent, and your approach appeared indifferent and nonchalant. Given that full payment had been made and no tangible progress or service was provided, we formally requested a refund. This request was unequivocally denied, despite the circumstances.
Secondly, your assertion that I was the only individual involved is incorrect. There were two applicants who paid you Mr. Richard, for the same service. Despite our repeated requests, you declined to acknowledge our pleas to secure an appointment date or to refund the payments made. The second applicant will be submitting his own independent review in due course.
Excellent service from start to finish. Professional, responsive, and genuinely focused at handling everything smoothly and offering clear guidance.
Highly Recommended!!!!

Réponse de Riogrannde Travels
All round visa support services, excellent customer relations, cost effective, timely and reliable .

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Very good customer relationship, swift response and very professional.

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