RIPNDIP Avis 

So rude when asked about tracking, I know when I ordered the hoodie and they insisted that it has not been over a month when I know it has been. Very rude email back after I only asked if there way any way I can track my item. So so rude

Ordered three weeks ago , emailed the company and was told my order might not be sent for another week which will almost be a month after I paid and order my items ..if I knew they hold your orders back for such a long time I wouldn't of ordered..I'm mad with myself I didn't read the reviews as I see its a common for them to keep your orders for such a long time..other company's that sell ripndip get your order yove paid for posted ..gutted I paid £16 and won't get posted still in time for Christmas..they don't appear to really care like other company's that they keep you order held back for weeks ..this should be advertised clearly that as they emailed me they don't post orders you pay for untill weeks after . Its says standard delivery and I'm worrying as they don't appear to care or give you dates when it's going to being sent I just got maybe next week .

I second the comment about how this is a great brand ruining their rep by not delivering on their orders. I ordered 4 weeks ago, and there has been no update saying it’s even been dispatched! When I did write, I got a response that was something between clueless and rude. I had ordered 32 days in advance of Hanukkah to receive it by Hanukkah (Dec 18). They responded with “it may be there by Christmas,” which is a week after Hanukkah this year. First, you can’t look at a calendar, and second, it takes 5 weeks to ship out things you put in sale and are trying to get rid of? My ten-year old could do a better job with logistics.

As the previous reviewer stated, every other company I ordered from turned up 3 weeks ago. RipnDip does not care. There is no communication. Get your stuff through Zumiez, Amazon, etc. IF it’s worth it to you. If a company doesn’t want to pay its workers enough to do their jobs, there is something rotting from the center.

Been a Ripndip fan since 2017, have spent thousands on the brand (despite ordering to the UK) and it actually has thoroughly inspired me creatively in my own business approach when I was originally setting up. However, as seems to be a pattern with the other reviews here, ordered on 18/11/22 and still have had no shipping confirmation since then.

Dreadful service, breaking their own shipping policies which they quite happily set themselves and have now changed 4 times (yet still my order is outwith them). Their CS is just so poor as others mention, it's like texting someone who could care less - this is meant to be a successful and well established company so why they're not even bothering to have a few people on this is beyond me.

Seriously let down, both by this experience and by the fact that this will sadly be me last purchase with them as I'm now letting down multiple friends who I'd purchased gifts for. Gutting.

Great brand ruining their rep by not delivering on their orders - ordered 4.weeks ago now and no update saying its even been dispatched! Every other company I ordered from turned up 3 weeks ago.... no communication... shambles... id advise not ordering from this company (such a shame) !!

It's a shame I have to even give them one star. This company is trash. It takes them about a month to even acknowledge that you made an order. Then once they do recognize that you gave them money they will gaslight you with excuses and refuse a refund for something you never received. Do not give this company the chance to steal your money or time. I hope the people behind this company go bankrupt.

extremely long delivery, still didn't get anything from them for nearly 2 months. partly canceled my order after 20 days. didn't return me any money. didnt response on any texts.

I purchased a ceramic plate from
Ripndip and the item waa delivered in a protective box; however, upon opening it the plate was badly chipped in places. This is not how the item appeared on the website in photos, nor did the description mention the item might come badly chipped in places.

It is apparent the item was broken before it was sent as there were no fragments inside the box. It would appear that Ripndip do not have any adequate quality control measures in place.

I contacted Ripndip only to receive a completely nonchalant and ambivalent response. They denied any issue with the product despite photographic proof to the contrary that it was badly chipped. As the item was a plate, any chips or damage to the surface invites bacteria to enter into the broken edges when used. When the plate is washed, contaminated water will seep under the ceramic coat and discolour and lift the finish. No one wants to receive an item that is broken, particularly when paying full price as I did.

Despite this, all Ripndip customer service offered me was a gift card for the value of the plate but there is nothing further that I wish to purchase from them. Plus their shipping costs are also very high so this would leave me out of pocket, They sold me a defective product and all I had reasonably wanted was my money back for the item. Instead all that I received was denial of the problem followed by inadequate action and an inappropriate solution as a response. No apology was offered at any time. The final insult was their closing comment which was punctuated by an exclamation mark. In verbatim this was their response.

“I can issue a gift card for the value of the plate but this does not appear to be defective.

Thanks!”

Needless to say, I will not be shopping with Ripndip again after this experience as they have proven themselves to be a rude, sneaky and extremely dishonest retailer selling defective products. BUYER BEWARE indeed! Do not waste your money.

Didn’t receive my items and when I contacted them they wouldn’t provide a refund or replacement. Waited 3 weeks to get a clear bag that wasn’t from ripndip. Have a feeling they are scamming.

I ordered my item on October 20th however I still haven't received any notice that my item has been shipped as right now on 11/14th.
When I asked what's going on this what they replied to me.
"Essentially our shipping partner refused to process our orders and removed us from their warehouse without notice last week. We have now moved into a new facility and we are processing your order and they estimate it will ship early next week"
This was the last email I received and still no movements.UNPROFESSIONAL TO SAY THE LEAST.
I want my money back and I do not believe them at all.I feel like they SCAMMED me.

Amazing quality and fit. Quick delivery and amazing communication. Super super happy. Might get a new wardrobe now ha.
Gregg uk

Ordered a backpack deal from ripndip on the 8th and they still haven’t even shipped the package yet! I tried emailing ripndip to find out what’s going on but I didn’t receive any help. Rip my $125😐

Similar experience to others. Been waiting over 6 weeks for package and no update on tracking page for weeks. Customer service extremely unhelpful, keep just replying in 3 word emails saying it’s on its way despite no change in tracking for 3 weeks. Really disappointing.

I’ve been ordering stuff from them for almost a year and i really don’t get all the negative reviews. All of the clothes i’ve bought are still in mint condition even after washing them a lot of times (note : wash them without fabric softener on a wool program on the lowest heat and lowest rpm so that they get washed very softly). Shipping does take long (with regular shipping it’s between 1-1,5 months), but over 95 dollars it’s free shipping and one sweater mostly puts you over that amount. If you go over 95 dollars you can also choose express shipping for like 5 dollars and it arrives within a week (i’m from belgium so i’m bassically at the other side of the world and with express shipping it always arrives withing 3-5 bussiness days). Up untill now their comstumer service always helped me out very well and returning stuff is very easy. However they don’t do refunds. Personally i do find the clothes to be the nicest if they are a bit oversized so i normally order 1 size bigger than i would normally go for (i’m a medium and large is perfect for me). The T-shirts i personally don’t find to be the best, not because of quality but because of the way they fit me, they kind off like taper a bit inwards towards the waste and they are a bit long for a regular shirt wich i don’t really like but that’s just my personal preference.
All in all i’m super happy about everything, i never had anything rip, fluff up or fade after washing, etc etc. It is a bit expensive but in return you get high quality and very unique pieces wich will last you a very long time.

*Post note : if you’re a stoner they also sell some really sick and very good bongs, pipes, ashtrays, rolling trays, etc.

Kaufte den Save the World Hoodie, und bin begeistert. Er hat eine tolle Qualität und der Versand dauerte nur knapp über 2 Wochen, angemessen für eine Lieferung aus Amerika. Die Sendungsverfolgung mit Route hat nicht ganz funktioniert, mit unregelmäßigen Updates. Aber trotzdem tolles Produkt, vielleicht werde ich hier wieder bestellen!

Still waiting for my parcel After almost 1 month

Lists items as gauranteed shipping in three (3) business days; however after waiting over two (2) weeks the customer service department cannot provide ETA or Tracking. Takes two (2) to three (3) days to get a response for customer service.

Pésimo servicio al cliente, si uno compra algo y por alguna razón devuelves una compra no te rembolsan te dan un cupón por menor precio y además no hay modo de dirigirse con ellos, solo por email.

Mejor compra en otros lugares.

Horrible customer service and product
I Do not recommend shopping there.
The quality of the product is not great. The T-shirt that I received was way too long for a standard size. so I requested a return and refund. Not only did I have to pay for shipping back, but also they would not refund the original form of payment as requested in return.