Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Voir plus

Noté 5 sur 5 étoiles

So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Voir plus

Noté 5 sur 5 étoiles

My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport
  2. aussi dans
  3. Magasins d'appareils de fitness

Écrit par l'entreprise

Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(211)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing and quick service

Amazing and quick service. The team at Rise are doing an amazing job. I received my items within a week and exchanged some items within a week as well. Very helpful service and quick replies :)

3 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

My experience over 1 year and many orders

I've been ordering clothes from Rise for just over a year now. Every piece of clothing I ordered, I was impressed with. The quality, fit, and overall style were awesome. As a result, I kept buying more items and told friends and family about them. I'd go to the mall and various clothing stores to find new clothes that fit well and in a style I liked, but was always disappointed and hardly ever bought anything. Rise now makes up a good portion of my current wardrobe, I highly recommend if you're looking for athletic stylish clothing. I've tried Gymshark, Alphalete, Adidas, Nike, and Under Armour, but in my experience, Rise tops the list.

I have contacted Rise to ask various questions throughout the time I've been purchasing items from them, it typically takes about a day to get a response but I have always had my questions handled and answered. The last couple times I contacted them, they went above and beyond in addressing my questions. I have contacted them through their website chat/support widget, their facebook page, and via email, the service has always been the same for me. When they have their biggest sales of the year, like other comparative companies in the athletic clothing industry that I've ordered from, it can take some time to process and ship out all of their orders as I'm sure they are slammed, but for the clothes and the price, it is well worth it. Other times throughout the year, orders go out very quickly. Overall, I am impressed with their clothing and customer service and will continue to order their clothes.

I highly recommend Rise, and I'm excited for their future releases.

28 décembre 2021
Avis spontané
Logo de Rise

Réponse de Rise

Thank you for such a kind review David, it means the world to the team 🙏🏼

Noté 1 sur 5 étoiles

After I came across this clothing store…

After I came across this clothing store I overall thought it looked okay & everything seemed good. It’s now been 2 weeks since I placed an order and I haven’t been able to track it, it said 3-5 working days for the delivery at the time and if it said anywhere that there would be a delay due to Xmas then I would have went else where but it wasn’t here for Christmas and I doubt it will be here anytime soon as I haven’t received anything about it being shipped. Customer service number doesn’t work on the website and I messaged on Instagram but waiting days for a response. I will not be shopping here again unless they somehow improve themselves but I highly doubt that.

27 décembre 2021
Avis spontané
Logo de Rise

Réponse de Rise

Good evening Nicole, I'm so sorry to read this, can you please share your order number I will be happy to help you :)

Noté 5 sur 5 étoiles

Great customer service

The buckle from my 10mm belt broke a few weeks ago. Couldn't find it anymore on the site, and after asking customer service they turned out to be out of stock. None the less, they found me a replacement buckle and sent it to me without any issues. Great customer service! Friendly, helpful, going the distance.

24 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Rise customer service is the best!

Rise customer service is the best. USPS lost my package 3 days before Christmas! Rise responded immediately and helped me make a claim. More importantly They shipped me out a new package with 1-2 day shipping making it a Merry Christmas for my son. Thank you Rise!!

23 décembre 2021
Avis spontané
Logo de Rise

Réponse de Rise

We are glad we got it solved for you. Thank you for sharing 🙏🏼

Noté 5 sur 5 étoiles

Great Customer Service

Rise provided excellent customer service and their products are of high quality. I ordered the wrong size Lever Belt and Knee Pads and although it was outside the return processing time, Rise exchanged the products quickly! Thank you Rise for the excellent customer service!!
Kevin B.
New York

21 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I have to post a review again

I have to post a review again: The customer service people are arrogant and dont answer. I have been going back and forth with this company in 3 months now for a pair of joggers!!! Guys: especially internationally : STAY AWAY FROM THIS COMPANY!

17 décembre 2021
Avis spontané
Logo de Rise

Réponse de Rise

Good evening Nicole, I'm so sorry to read this, can you please share your order number I will be happy to help you :)

Noté 5 sur 5 étoiles

Very responsive staff

Very responsive staff. Followed up on status of order and received prompt reply after usiness hours heading into a weekend. Not a "bot", but rather a human touch. Makes a difference in today's online madness!

11 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Best Customer Service Ever!

I am so very impressed with the personal attention that Rise gives to their customers! I placed an order on Saturday night for one grandson and a couple of hours later another of my grandsons told me he wanted shirts from Rise. I contacted them and asked if the two additional shirts could be added to the 1st order. Immediately I received a reply (on a weekend) that yes they would be happy to add to the order. It is now Sunday night and the order is completed and ready to be filled and shipped! I was so very pleased with the help I received with the order, and apparently my grandsons love their products! So I am giving Rise a top-notch review! Thank you!

6 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality lifitng gear, even better customer service

Rise's customer service has been nothing but helpful and fast. When I needed clarification on my lever belt's order, I was able to speak to a real person and get any and all of my questions answered quickly and thoroughly. Edwin, specifically, from the Rise team helped me through my order process and answered all the inquiries I had with an amazing degree of enthusiasm. Can't recommend this company for your lifting needs more.

3 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love Rise

I absolutely love Rise! I started using the website a little over a year ago and I don't think I'll stop. I received every order in a timely manner and customer service is excellent.

1 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Awesome support

Awesome support! Made some mistakes with my order and I was very worried about it. Because I've had some horrible experiences with other support Services from different companies, I haven't been really optimistic. But the Support which was given to me was Overall just great. Special Thanks to Edwin. Stau safe yall!

30 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I will remain a loyal customer

I have bought from rise for years and every year I contact customer service for one thing or another. The service is always kind and understanding and helpful. The clothes are very good quality and make me feel confident in the gym. I recommend this brand to all my friends.

27 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I’ve been wearing Rise gear for my…

I’ve been wearing Rise gear for my workouts for years and love the brand, feel, and look the clothes. I’ve been buying their clothes as presents and my friends love it to! Whenever I’ve needed help with my order they were always very responsive!

27 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Best customer service

My son and his friends love Rise gear and we always head to their site for Christmas or birthday shopping. My son gifted me
with my new favorite pair of
Leggings from them also! I feel like one of the cool people now.
I recently made a mistake in my order and their customer service is EXCELLENT. They straightened out my order for me quickly and hassle free. Highly recommend Rise!

26 novembre 2021
Avis spontané

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