i love the clothes i have purchased many shirts from rise, however the disappointment comes from them never having any stock. Everything is always sold out. I have been waiting to reorder shirts i hav... Voir plus
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So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Voir plus
My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Voir plus
L'entreprise a répondu
If you are in the US, DO NOT place an order with Rise. I ordered 3 shirts and they didn't fit how I expected, so I wanted to return them. I had to pay $30 to return 3 t-shirts including prepaying for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming
Coordonnées de contact
18005 Rue Lapointe, i500, J7J0G2, Mirabel, Canada
- help@risestore.com
- rise.ca
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Amazing and quick service
Amazing and quick service. The team at Rise are doing an amazing job. I received my items within a week and exchanged some items within a week as well. Very helpful service and quick replies :)
My experience over 1 year and many orders
I've been ordering clothes from Rise for just over a year now. Every piece of clothing I ordered, I was impressed with. The quality, fit, and overall style were awesome. As a result, I kept buying more items and told friends and family about them. I'd go to the mall and various clothing stores to find new clothes that fit well and in a style I liked, but was always disappointed and hardly ever bought anything. Rise now makes up a good portion of my current wardrobe, I highly recommend if you're looking for athletic stylish clothing. I've tried Gymshark, Alphalete, Adidas, Nike, and Under Armour, but in my experience, Rise tops the list.
I have contacted Rise to ask various questions throughout the time I've been purchasing items from them, it typically takes about a day to get a response but I have always had my questions handled and answered. The last couple times I contacted them, they went above and beyond in addressing my questions. I have contacted them through their website chat/support widget, their facebook page, and via email, the service has always been the same for me. When they have their biggest sales of the year, like other comparative companies in the athletic clothing industry that I've ordered from, it can take some time to process and ship out all of their orders as I'm sure they are slammed, but for the clothes and the price, it is well worth it. Other times throughout the year, orders go out very quickly. Overall, I am impressed with their clothing and customer service and will continue to order their clothes.
I highly recommend Rise, and I'm excited for their future releases.

Réponse de Rise
After I came across this clothing store…
After I came across this clothing store I overall thought it looked okay & everything seemed good. It’s now been 2 weeks since I placed an order and I haven’t been able to track it, it said 3-5 working days for the delivery at the time and if it said anywhere that there would be a delay due to Xmas then I would have went else where but it wasn’t here for Christmas and I doubt it will be here anytime soon as I haven’t received anything about it being shipped. Customer service number doesn’t work on the website and I messaged on Instagram but waiting days for a response. I will not be shopping here again unless they somehow improve themselves but I highly doubt that.

Réponse de Rise
Great customer service
The buckle from my 10mm belt broke a few weeks ago. Couldn't find it anymore on the site, and after asking customer service they turned out to be out of stock. None the less, they found me a replacement buckle and sent it to me without any issues. Great customer service! Friendly, helpful, going the distance.
Rise customer service is the best!
Rise customer service is the best. USPS lost my package 3 days before Christmas! Rise responded immediately and helped me make a claim. More importantly They shipped me out a new package with 1-2 day shipping making it a Merry Christmas for my son. Thank you Rise!!

Réponse de Rise
Great Customer Service
Rise provided excellent customer service and their products are of high quality. I ordered the wrong size Lever Belt and Knee Pads and although it was outside the return processing time, Rise exchanged the products quickly! Thank you Rise for the excellent customer service!!
Kevin B.
New York
I have to post a review again
I have to post a review again: The customer service people are arrogant and dont answer. I have been going back and forth with this company in 3 months now for a pair of joggers!!! Guys: especially internationally : STAY AWAY FROM THIS COMPANY!

Réponse de Rise
Very responsive staff
Very responsive staff. Followed up on status of order and received prompt reply after usiness hours heading into a weekend. Not a "bot", but rather a human touch. Makes a difference in today's online madness!
Great customer service
Great customer service. Edwin was very prompt and professional especially at 11:00pm. Thanks again.
Best Customer Service Ever!
I am so very impressed with the personal attention that Rise gives to their customers! I placed an order on Saturday night for one grandson and a couple of hours later another of my grandsons told me he wanted shirts from Rise. I contacted them and asked if the two additional shirts could be added to the 1st order. Immediately I received a reply (on a weekend) that yes they would be happy to add to the order. It is now Sunday night and the order is completed and ready to be filled and shipped! I was so very pleased with the help I received with the order, and apparently my grandsons love their products! So I am giving Rise a top-notch review! Thank you!
Flawless most awesome support that I…
Flawless most awesome support that I had ever had the pleasure to contact. They have truly the best customer care ever have ever seen
Amazing quality lifitng gear, even better customer service
Rise's customer service has been nothing but helpful and fast. When I needed clarification on my lever belt's order, I was able to speak to a real person and get any and all of my questions answered quickly and thoroughly. Edwin, specifically, from the Rise team helped me through my order process and answered all the inquiries I had with an amazing degree of enthusiasm. Can't recommend this company for your lifting needs more.
Really the best website to shop lifting…
Really the best website to shop lifting gear and clothes, i’ve had a problem cuz i mistake one order but they provide cancelling very quick with an amazing customer service
#RISE
I absolutely love Rise
I absolutely love Rise! I started using the website a little over a year ago and I don't think I'll stop. I received every order in a timely manner and customer service is excellent.
Awesome customer service
Awesome customer service! Emailed my request and answered in just a few hours with the assistance I needed!
Awesome support
Awesome support! Made some mistakes with my order and I was very worried about it. Because I've had some horrible experiences with other support Services from different companies, I haven't been really optimistic. But the Support which was given to me was Overall just great. Special Thanks to Edwin. Stau safe yall!
I will remain a loyal customer
I have bought from rise for years and every year I contact customer service for one thing or another. The service is always kind and understanding and helpful. The clothes are very good quality and make me feel confident in the gym. I recommend this brand to all my friends.
I’ve been wearing Rise gear for my…
I’ve been wearing Rise gear for my workouts for years and love the brand, feel, and look the clothes. I’ve been buying their clothes as presents and my friends love it to! Whenever I’ve needed help with my order they were always very responsive!
Best customer service
My son and his friends love Rise gear and we always head to their site for Christmas or birthday shopping. My son gifted me
with my new favorite pair of
Leggings from them also! I feel like one of the cool people now.
I recently made a mistake in my order and their customer service is EXCELLENT. They straightened out my order for me quickly and hassle free. Highly recommend Rise!
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