I ordered a red Pmax 3750 about 7 weeks ago. At the time of purchase, I was given 10 days of delivery time. I did not hear for 4 complete weeks and when I followed up, I was told that they do not have... Voir plus
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We received our machine shortly after placing the online order. Assembly We noticed that one of those pieces was missing required to assemble. Missing piece was shipped and arrived within 4 days. In... Voir plus
Overall a great product and enjoy the workouts. On the other side of that there were a few issues. A couple missing and damaged parts. The customer service is easy and quick, however, there is zero fo... Voir plus
Great product, very sturdy. Slight damage to an end-cap during transport / delivery, but doesn't affect anything functional. Some of the bolts were a tad loose but easily remedied with a couple twists... Voir plus
2,9
Moyen
34 avis
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Extremely pleasant and very accurate…
Extremely pleasant and very accurate information about the selling process.
13 juillet 2024
Excellent Smith Machine!
It was a great experience and the company had good customer service. The equipment is great and we can’t stop using it! Love the purchase!!
11 juillet 2024
Seems to be a great machine overall
Seems to be a great machine overall. I have enjoyed every workout since assembly. My only complaint so far is that the assembly was more complicated than I anticipated. I found a video on YouTube for my weight set but the video was not the same as the instruction pamphlet inside the box.
29 juin 2024
Customer service was excellent during…
Customer service was excellent during order process. The quality of equipment is good for the money but it does wobble when using the smith machine bar. It needs more stability and the 2:1 ratio make the weight stacks way too light for anyone with lifting experience
12 juillet 2024
Happy lifting…
We received our machine shortly after placing the online order. Assembly We noticed that one of those pieces was missing required to assemble. Missing piece was shipped and arrived within 4 days.
Instructions leave something to be desired. Ritkeep was super attentive. You must use WHATSAPP to communicate. If they could create an instructional video and post it would make life much easier for instillation.
I wish machine was a little wider for chest cable workout.. if you plan on doing heavy lifting you will a sturdier machine
8 août 2024
Avis spontané
It is very sturdy
It is very sturdy. Great quality. I was very impressed with it. Took some time to put together but worth it. The pulleys are smooth it’s awesome honestly!
1 juillet 2024
PMAX5600
From the moment I ordered to the delivery RitKeep I add continuous update of my equipment and they kept on checking in with me after delivery to ensure I didn’t need any assistance with the installation of the equipment itself, I got the PMAX 5600 and I’m extremely satisfied with it as it’s and all around equipment so if you are like me with a busy schedule and don’t have enough time to get to the gym after or before work go get you one it’s definitely worth it and the price is affordable
18 août 2024
Avis spontané
Instructions need to improve…
Instructions need to improve drastically. The back brackets that attach middle to sides should be install when installing middle bracket. Way too much loosing and retightening because of bad instructions.
26 juin 2024
Be patient
Great machine we have been using it 4-5/ week. The only issue are the instructions. I suggest you lay every piece out. Also, use a sharpie to mark your bolts, washers, nuts. Otherwise you'll be trying to figure out what goes where. By pre labeling them it will save you time. I will mention the instructions are not so helpful. I recommend watching the YouTube video to follow along on your placement and which parts need to face what direction. I will not take off any stars as the machine is fabulous. I wished the instructions were much simpler though. Be patient with the process it's for sure a 2 person job. Additionally, I had to use my cellphone camera magnification to see some of diagrams for the pieces!
3 juillet 2024
Replaced bad part quickly and…
Replaced bad part quickly and efficiently. Great customer service.
18 juin 2024
Great product and the communication is…
Great product and the communication is top notch. I would recommend ritkeep 100%
15 juin 2024
I had a hard time with your…
I had a hard time with your instructions Manuel to install our machine. I had to keep going back and forth to the online video. The
11 juin 2024
The instructions were not clear
The instructions were not clear, parts not clearly identified and some of the assembly parts did not line up or were the wrong.
15 juin 2024
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