Road Radio Ltd Avis 934

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The unit I bought was at a very good price and was backed up with very helpful advice from Andy. He went to the trouble of working out exactly what other parts I would need to comlete my installation... Voir plus

Noté 5 sur 5 étoiles

Excellent experience - great website, great communication and great products. Ordered and product was despatched the very next day - top service from a company that clearly knows what they are... Voir plus

Noté 5 sur 5 étoiles

Had a problem with a reverse camera fitted to my old Land Rover 90. The guys diagnosed the problem, got a unit in which didn't fit the existing aperture (camera too small). Overcame the problem with... Voir plus

Noté 5 sur 5 étoiles

Ordered item Monday morning, arrived Tuesday morning, double boxed to protect item & free delivery. Wow what a service, incredibly happy..would not hesitate to buy from again. Top marks to Road Radi... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

À propos de Road Radio Ltd

Écrit par l'entreprise

Road Radio Ltd are one of the largest retailers and wholesalers of In-Car Entertainment in the country. With over 51 years experience!

We offer a professional installation service at our stores throughout the South of England (Open Monday to Saturday). Both stores have easy parking and are located minutes from restaurants and large shopping malls. So, if you need your car protected with the latest alarm system or a super-accurate navigation DVD multi-media system, give us a ring!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

934 avis

5 étoiles
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Noté 5 sur 5 étoiles

great service, great staff

really great communication via email and phone before my appointment. everything was explained well. work was done well and within the time they said. great knowledge. will be going back for extra work in the future

5 juillet 2024
Noté 5 sur 5 étoiles

Quick delivery

Easy to navigate the site. Ordering is straight forward, quickly despatched. Email to keep me updated from start to finish.

19 juillet 2024
Noté 5 sur 5 étoiles

Great shop

Great shop, ordered a pair of speakers. Arrived next day. After they arrived I realised I had ordered the wrong ones. Returned no problem. Fast refund. Polite on the phone when I rang them. Ordered new ones arrived next day. Shipped in well cushioned box. What more do you want.

26 juin 2024
Noté 5 sur 5 étoiles

The benchmark for all online retailers to follow.

Got in touch with Road Radio through their online contact help link. Andy swiftly replied to me with helpful information regarding a dash cam install.
Purchased and booked an install (the best prices on the Internet too, for both dash cam and install!)
Initially had the install booked at their Crawley shop but due to work commitments, I had to cancel and get Andy to send me the dashcam to me instead.
Great customer service all round, I highly recommend Road Radio.

28 juin 2024
Noté 5 sur 5 étoiles

Very happy.Ordered a new Kenwood Car…

Very happy.Ordered a new Kenwood Car Stereo at lunchtime and subsequently received an email from Andy late afternoon to say my order had been dispatched.

Arrived before lunch the next day and it was securely wrapped.

No issues whatsoever, good comms which is rare these days and happy with my purchase.

17 juin 2024
Noté 1 sur 5 étoiles

Such a waste of time

I bought an item from this store, but they never responded until I had to open a case with PayPal. Where I find out that the item on the way back to store. It was such a waste of time and their communication was terrible. Really disappointed with the service.

24 mai 2024
Logo de Road Radio Ltd

Réponse de Road Radio Ltd

Hi Arty,
I am sorry, yes, hands up! We should have done a much better job with communication. Your parcel was sent the same day as you ordered it on April 24th and DPD couriers attempted delivery the next day, April 25th. Due to the value of the goods we send, someone needs to be present to sign for them. I will look in to why tracking details were not sent to you and why you were not carded. Sorry again Andy

Noté 5 sur 5 étoiles

A textbook positive customer experience.

This was a textbook positive customer experience.

I was a happy customer of Ian Bannings in Guildford for 30 years, until they closed. I didn't know any other car audio providers that were any good but knew of some that had poor reputations.

From the first call, I knew that Road Radio were going to be good, they asked the right questions and knew the wiring layout of my car and how what I had differed from what I wanted to buy.

A great price (the lowest from a reputable online dealer - rather than those who advertise a low price but who never have stock), it arrived next day )for free!) and I installed it in about 15 mins.

So, what's not to like about that. Thank you Andy @ Road Radio. A quick and smooth experience.

20 mai 2024

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