This World Cup was my second encounter with Road Trips. 12 years ago my family & I used Road Trips for the World Cup in Brazil. We had a wonderful experience, so we decided to go for it again. My da... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Road trip was tremendous the people onsite were very responsive the tours were great. When we thought we might have to spend an extra night in Mexico City due to weather affecting our flight roadtrip... Voir plus
L'entreprise a répondu
The service was fantastic. From Kate in the home office who was always responsive, to Jeff & Ben our hosts, including Meriha (spelling?) (our airport driver) to Gabby (Host) & Leila (Tour guide) & I c... Voir plus
The entire experience was excellent. Roadtrips offered a lodging option at all price points. We chose a highly rated beautiful boutique hotel that put us away from the crowds in a great artsy neighb... Voir plus
À propos de l'entreprise
À propos de Roadtrips
Écrit par l'entreprise
For over 30 years, we’ve been designing personalized luxury travel experiences to the biggest and most sought-after sporting events in the world. We take great pride in providing all our guests with unique and memorable sports travel experiences that create lifetime memories. Our knowledgeable team takes care of all the small details to allow our guests to relax and enjoy the incredible atmosphere surrounding these premier events and their fascinating host cities.
Coordonnées de contact
191 Lombard Ave., R3B 0X1, Winnipeg
- 1-800-465-1765 or (204) 947-5690
- info@roadtrips.com
- roadtrips.com
4,8
Excellent
224 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very nice people at hotel
Very nice people at hotel
No very helpful with how to get to various venues
Should have sent someone the first time on subway
Not very good at recommending places to watch events that we were not attending
Found places in our own
They should have researched and been aware
No reception for the group as in the past
28 février 2026
Réponse de Roadtrips
Jeff, thanks for taking the time to share your feedback. Having traveled to multiple Olympics with us, we particularly appreciate your insights and value hearing from you. We’re glad that you and your family enjoyed interacting with our host staff. They also mentioned that they enjoyed the time they spent with your family, sharing drinks and conversation at the Hotel Principe di Savoia when you arrived. I know from your Paris Summer Games experience, how much you enjoyed the Roadtrips Hospitality nights that we often have major events. For this event, due to the disparate schedules of guests we chose to run one-on-one hospitality as an alternative and we’re sorry that that wasn’t as enjoyable for you as your past group hospitality experiences. You also mentioned that it would have been nice if our staff would have accompanied your family to one of your earlier events. Although that’s not a set inclusion in our packages, our host teams often do just that and are willing to ride along as needed when it’s helpful for guests’ experiences or for guests to gain comfort with getting to events. We will try and make sure that we make the offer more proactively to you on a future trip.
Thanks again for the feedback — we really appreciate you taking the time to let us know.
Trip of a lifetime!
So happy I used Roadtrips for this experience! Kris, Vanessa, and Jeff took such great care of us through the planning process, and were on site at our hotel every day to answer questions and provide assistance any way we needed. Highly recommend this company for any sports travel! Thank you for making our Olympic adventure a trip of a lifetime!
28 février 2026
Réponse de Roadtrips
Thank you so much for the kind review! We’re thrilled to hear you had a great experience and that Kris, Vanessa, and Jeff took such good care of you both during planning and on site. It means a lot to know your Olympic adventure was a trip of a lifetime.
We truly appreciate the recommendation and hope you travel with us again soon!
Réponse de Roadtrips
That truly means a lot — especially coming from one of our favorite clients! We’re so glad everything was perfect from beginning to end. Thank you for your continued trust in us, and we always look forward to helping you plan the next one.
It was a terrific trip
It was a terrific trip! Roadtrips did a wonderful job with our accommodations, event tickets. We loved Jeff and Vanessa. Wonderful, very nice and thoughtful people. I thank Roadtrips for helping me put together a trip of a lifetime for my family. Thank you again, Jeff and Vanessa, Holli
17 février 2026
Réponse de Roadtrips
Thank you so much for the kind words! We’re thrilled to hear you and your family had such a terrific trip and that everything from the accommodations to the event tickets went smoothly. Jeff and Vanessa will be so happy to know they helped make the experience special.
We really appreciate you trusting Roadtrips with such an important family adventure, and we hope to help you create another “trip of a lifetime” again soon!
Relationships & Competence
Roadtrips provides a good combination of personal attention and relationship management combined with effective administration and technical tools.
20 février 2026
Réponse de Roadtrips
Thanks so much for the feedback! Our goal is to keep things easy and well-run while still making it feel personal, so that means a lot to us. We appreciate you traveling with Roadtrips and hope we get to plan another trip with you soon!
Awesome personalized attention!
Greg was such a wonderful caring host
always looking out for us with great attention to detail .
17 février 2026
Réponse de Roadtrips
Thank you so much for the kind words! We’re thrilled to hear Greg took such great care of you! We’ll be sure to pass your feedback along to him, as I know it will mean a lot. We hope to welcome you on another Roadtrips adventure again soon!
My Clients are very impressed with your…
My Clients are very impressed with your service
and gave you 5 Stars
17 février 2026
Réponse de Roadtrips
That’s wonderful to hear — thank you so much for passing that along! We’re really glad your clients had a great experience and truly appreciate the 5-star feedback. We look forward to working together again and taking great care of your next client!
The staff
The staff, Kate at headquarters was extremely responsive.
Jeff, Vanessa and Rafael were amazing: from the moment they met us at the door upon our arrival at the hotel to Vanessa meeting us at 4 am on our departure and everything in between . The hotel Chateau Monfort was magical and the staff A plus.
17 février 2026
Réponse de Roadtrips
Thanks so much for the great feedback! I’m really happy to hear you felt taken care throughout your whole experience with us!
It’s also wonderful to hear you loved the Hotel Château Monfort — it really is a special place, and I’m glad the staff helped make your stay even better.
I’ll be sure to pass your kind words along to the team. Thanks again for choosing Roadtrips, and we hope to help you plan another trip soon!
Winter Olympic travel done seamlessly!
From initial booking, to answering questions, and to accommodations and securing tickets; Roadtrips handled everything perfectly for our winter Olympic adventure in Milan. On site concierges ensured our time went smoothly and assisted with any request! Thanks Jeff and Vanessa!
6 février 2026
Réponse de Roadtrips
Thank you so much for taking the time to share your experience! We’re delighted to hear that everything — from the initial booking and planning, to your accommodations and tickets — came together perfectly for your Winter Olympic adventure in Milan.
It’s especially wonderful to know Jeff and Vanessa helped make your time onsite smooth and stress-free, so I’ll be sure to pass along your kind words to them — they will truly appreciate it.
We’re grateful you chose Roadtrips to be part of such a memorable experience, and we hope to help you plan another adventure again soon!
Réponse de Roadtrips
Thank you so much for your kind review!
We’re delighted to hear that Kris was quick, informative, and efficient throughout the planning process.
We truly appreciate you taking the time to share your feedback and we hope to help you plan another trip in the future!
Ninkov Trip
Olivia was fantastic and there were no issues with anything organised. Brilliant couple of weeks in the USA thanks to her help.
10 février 2026
Réponse de Roadtrips
Thank you so much for the wonderful feedback — I really appreciate you taking the time to share it. I’m thrilled to hear you had such a brilliant couple of weeks in the USA and at the Super Bowl in Santa Clara.
We truly appreciate you traveling with us, and we hope we can help plan another trip for you again soon!
Réponse de Roadtrips
Thank you very much for sharing your feedback. I’m really glad to hear you had a lovely time together as a family and overall enjoyed the experience — that’s exactly what we hope for!
We do appreciate your comments about tailgate. While the tailgate location is determined by the event organizers and stadium restrictions and is unfortunately outside of our direct control, I will absolutely share your feedback with our on-site and operations teams for future event planning.
Thank you again for traveling with us, and we truly appreciate you taking the time to provide the feedback.
Would give zero stars if I could
Would give zero stars if I could. Absolutely misleading all around, did not deliver on expectation at all. Extremely disappointed, would never recommend, please save your money (they will SIGNIFICANTLY overcharge you - not a regular and expected mark-up, actively mislead about the product and the service). RUN and find some nice people who are competent and pleasant to deal with
8 février 2026
Avis spontané
Réponse de Roadtrips
Dear Rae,
It’s unfortunate that we were not able to provide your fiancée’s group with complimentary ticket upgrades for the Super Bowl this past Sunday. His Bachelor Party group that you purchased the package for were great to deal with on the ground. They appeared to have a great time at the Game and were highly complimentary of our host team’s service. Alex from our host team shared that a number of participants in the group gave very positive comments to our hosts. As we relayed to you in our many communications, seating is guaranteed within certain sections (and was provided as such) and is contracted early to ensure ticket authenticity. While we do endeavour to provide upgrades when possible, we are not able to ‘play the market’ in the final days ahead of the event to provide no charge upgrades and so we apologize for being unable to meet your request for that. However we would point out that all parts of your package were fully delivered as promised and at the agreed rate. We always strive to make our communication and invoices clear and after multiple reviews were are confident that they were for this trip.
Great contact and Raphael was the Best!
Great contact and Raphael was the Best!
A wonderful experience.
9 juillet 2025
Our trip to London and the Wimbledon…
Our trip to London and the Wimbledon Tennis Championships was absolutely amazing ! Our accomodations at the PARK PLAZA HOTEL in Westminster were really nice and the location even better as it put us right in the heart of everything . It was a joy walking around the town of Westminster and taking in the aesthetic beauty of the architecture as we visited the many different places of interest : Big Ben and the Houses of Parliament , London Eye , British Museum , Museum of Natural History , National Gallery and of course Buckingham Palace etc .... The Wimbledon Tennis Championships was absolutely awesome ! The staff at Wimbledon do an excellent job at making the experience truly wonderful . What a gorgeous place to watch the best tennis players in the world compete on the greatest stage ! The place is absolutely beautiful ❤️ The Rooftop Restaurant at the Debenture was quite enjoyable and the staff was wonderful .
Oh ! The seats for the matches were fantastic ! We also had dinner at a few restaurants around town and the food was delicious . We ordered room service on other evenings ; and I must say that the restaurants at the PARK PLAZA HOTEL do a great job ! The staff at the PARK PLAZA HOTEL were truly wonderful .
14 juillet 2025
Réponse de Roadtrips
Thank you so much for your thoughtful feedback! We’re absolutely thrilled to hear that your trip to London and the Wimbledon Tennis Championships was such a memorable and enjoyable experience.
It’s wonderful to know that the Park Plaza Westminster Bridge Hotel met your expectations in both comfort and location, and that you were able to explore so many of London’s iconic sights nearby. We’re especially glad you enjoyed the Debenture experience at Wimbledon — from the incredible seats to the service at the Rooftop Restaurant.
We truly appreciate you sharing your highlights and kind words about the staff both at the hotel and throughout your journey. It was a pleasure to be part of your adventure, and we hope to welcome you again on another unforgettable trip soon!
Great service from Roadtrips throughout…
Great service from Roadtrips throughout the planning process for our Wimbledon experience. Raphael was in London to help with any questions. We highly recommend Roadtrips.
4 juillet 2025
Réponse de Roadtrips
Thank you so much for your kind words! We're thrilled to hear you had a great Wimbledon experience and that the planning process went smoothly. Raphael will be pleased to know he was helpful during your time in London. We truly appreciate your recommendation and hope to welcome you on another Roadtrips adventure soon!
The trip was well managed
The trip was well managed. The representative was on time and helpful. The only criticism I have is that the hotel (The Park Plaza Westminster) is quite second-rate — more like a run-down Holiday Inn, crowded with people, with staff extremely busy, and an uncomfortable lounge and bars. It was more like a middle-to-cheap Disney Hotel experience. Then again, it's downtown London, and I decided not to stay at the Ritz.
7 juillet 2025
Réponse de Roadtrips
Thank you so much for your feedback — we’re glad to hear the trip was well managed and that our representative was prompt and helpful during your experience. We do very much appreciate your honest comments regarding the Park Plaza Westminster. While it’s a centrally located and well-reviewed property that often provides convenience and accessibility for our guests, we understand that hotel preferences and experience can vary, especially when it comes to atmosphere and service. Your perspective is helpful, and we will provide your comments to our product team and keep them in mind for future planning. We’re grateful you chose to travel with us, and we hope to have the opportunity to welcome you again on a future trip!
They kept us informed leading up to the…
They kept us informed leading up to the trip. There App was useful.
27 mai 2025
Réponse de Roadtrips
Thanks so much! We're really glad the app was useful and that you felt kept in the loop before the trip. Hope to see you on another trip soon!
Indy 500 Experience
The guys we met, Alex and Greg were great and very accommodating. We enjoyed ourselves very much, but I thought the price we paid for event was too much. We easily could have scheduled the events ourselves for a great deal less.
24 mai 2025
Réponse de Roadtrips
Thank you so much for your feedback. We’re happy to hear that Alex and Greg made a great impression and that you enjoyed your overall experience.
We also appreciate your honest comments about the cost. Our goal is always to offer a seamless, worry-free trip with personalized service—including on-site support and police-escorted race day transfers—that can be difficult to arrange independently. That said, we take your feedback seriously and will continue working to ensure we’re delivering strong value to every guest.
We hope to have the opportunity to welcome you again in the future and will certainly keep your input in mind as we strive to improve.
Great hosts
Great hosts , accessible, seating was great, all other events were added and good
27 mai 2025
Réponse de Roadtrips
Thanks so much for the kind words! We're really glad you had a great time, enjoyed the seating, and that all the extra events added to the experience. Awesome to hear the hosts were helpful and easy to connect with. Hope to see you on another trip soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.