Avoid this company. My order arrived with items missing, and despite contacting customer service several times, I received no response. It's unacceptable to pay for products that are never deliver... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Avoid this company. My order arrived with items missing, and despite contacting customer service several times, I received no response. It's unacceptable to pay for products that are never deliver... Voir plus
L'entreprise a répondu
Hizli ve güvenilir bir deneyimdi.nazik bir genc bayan aradı ve değişecek ürünler için önceden bilgi verdi. Bu önemliydi benim icin. Sadece bazı ürünleri sepetteyken adedini değiştirdim ama değişmed... Voir plus
Very good service: Friendly, supporting and quick service. Contains vast majority of produce from Turkey not normally found in UK. Commendable packaging, shipping etc. Frozen items were kept in spec... Voir plus
I had a really good experience with Robin Food . My order arrived on time and everything was fresh and well packed. The delivery process was smooth and the customer service was helpful and professio... Voir plus
ROBIN FOOD SANAL MARKET
Robin Food Ltd, Unit 4-7,C,Centenary Estate, EN3 7UD, London, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service and care! They contact you and try to find the best solution for the delivery issues, excellent packaging so that items are delivered in best possible condition.
A special thanks goes to Tuğçe!
The whole experience was great from the ease of ordering , paying the response from Robinfood , the delivery, the packaging were all first class . Well done
Great service with good quality of packing and delivery. They even sent a gift which I wasn't expecting 😊
Easy to order via paypal.
İnternetten sipariş verirken teslim gününü seçebilmek faydalı olur. Cumartesi akşam sipariş ettim, pazar ve pazartesi kargoya verilemiyor yazıyordu ve gün seçme sandım olmadı. Pazartesi verilemiyor demesine rağmen verilmiş ve kargo Salı geldi. Planlamadığım için o gün işten erken donmek zorunda kaldım
Bir de bozulabilir malzeme gönderilirken aynı teslim , sabah kargo ve gün içinde teslim faydalı olur. Lahmacun sipariş etmiştim, pazartesi kargoya verildi Salı elime geçti. Kargo ne koşulda sakladığını bilemediğimiz için tüketip tuketmemekte şüphe ettik.
I recently made a purchase from Robin Food, and I was very impressed with the packaging. Everything arrived in great condition and fresh. I am extremely satisfied with my experience. Thank you!
I would highly recommend Robin Food is the only one that has been consistent about delivering products that are high-quality. Shipping was fast, packaging was very decent and products /foods (even packaged ones) were fully strong wrapped.Ms Tugce is very kind and friendly and thank you for the gift and lovely Istanbul card.Will definitely keep ordering!
Great service, quick and well packaged delivery. Always includes mini gifts. Thanks Robin Food. Highly recommended.
Excellent service. Very easy to order on the app and quick delivery. Packed very well and great prices/discounts. Some of the products are out of stock but other than that its perfect and wide variety of products.
Perfect packing! Everything came out great without any damage 😇 You are spending so much money for protection the products! Her şey için çok teşekkür ederim mükemmel paketleme. O kadar çok sarmışsınızki şişeleri, açamadık bile. ! Çok çok teşekkür ederiz
Hizli ve güvenilir bir deneyimdi.nazik bir genc bayan aradı ve değişecek ürünler için önceden bilgi verdi. Bu önemliydi benim icin.
Sadece bazı ürünleri sepetteyken adedini değiştirdim ama değişmeden ilk yazdığım adette geldi. 2.kez siparis etmeyede üşeniyorum. Sistemde bir hata varsa düzelmesini önerebilirim.
Belkide kötü bir tesadüf oldu.
Great customer services. Miss Eda called me to say that one of the product I ordered is out of stock and offer d me the subs one. That was really kind. My order was delivered within 3 working days and they all packed perfectly. Nothing got broken. Thank you Robin Food and of course I’ll keep ordering my delicious Turkish products from you.
We live in Scotland.
Cold chain product are packed with ice bags which are still chilly when the parcel arrives.
Staff are very helpful and responsive.
Nice and strong packing.
Robin food a diamond to have in UK.
I am always happy with my orders and how they always nicely packed and delivered in 3-4 days. Thank you very much
Excellent service. Easy online ordering and super quick delivery (1 day). Packaging was very decent and glass products were carefully wrapped. I'll definitely continue to be their customer. Thank you.
Kaliteli ve taze Türk ürünlerini evimize kadar ulaştırdığını için teşekkürler. Bayramdaki siparişimize hediye lokum eklemişsiniz teşekkürler.
Robin Food is a reliable and good quality service company .I specifically love their Karum range that you can not get anywhere else. The quality of the meat is top quality that it reminds of cold meat that I used to eat in Turkey as a child. The delivery and packaging is amazing and always on time. Robin food means a bit of İstanbul to me.
The Robin Food is a huge time saver in my life. To find my grocery products, ı used to travel by bus and carry heavy bags back home. But now, thanks to Robin Food, I do my grocery shopping online without price difference. I am glad that ı gave it a shot and found them. Thanks for your reliable service.
I have ordered jar products for several times and each time they arrived well packaged. This company does its job really well.
I use this service regularly as at the moment I work from home.
The availability of items is very good, There are many delicious Turkish products and the next day delivery is amazing.
Excellent customer service. Ordered through the app and received my order the next day. Fully recommend
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.