Superb machine which does everything it should. Very high power and easy to put together from a well packed box. The delivery was almost instant and impressed. The sales staff Adam who I dealt with wa... Voir plus
L'entreprise a répondu
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Great Product. Sturdy. Documentation on how to put it together could be improved though. Images lack clarity and instructions vague in areas. Suggest a video tutorial. Using Evri as the courier was di... Voir plus
I purchased the electric start peteol pressure washer and was very pleased with the build and quality, first test run, the pressure washer great starting was brilliant, but the engine cut out afte... Voir plus
Instruction manual was useless. clamp handle hits the chain saw body when I try to tighten it in the saw guard, so will have to purchase a eye bolt as support were not very helpful when contacted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de machines en métal
- Quincaillerie
- Magasin de rénovation
- Magasin de matériel de motoculture
- Atelier d'usinage
- Magasin d'aspirateurs
Écrit par l'entreprise
RocwooD is a UK based internet exclusive direct to consumer company. By buying from us direct, we can offer you better deals here from our site, than you can find in stores or even on big ecommerce platforms like Amazon & eBay. Because our products are sold only online & not in stores we package our machines in simple plain brown box’s with black label branding & pass the saving on to you. All our products are speedily dispatched from our UK warehouse & usually arrive on your doorstep in a couple of days.
Coordonnées de contact
ROCWOOD HOUSE, LIGHTWOOD GREEN INDUSTRIAL ESTATE, LL13 0HU, OVERTON ON DEE, Royaume-Uni
- sales@rocwood.co.uk
- rocwood.co.uk
3,9
Bien
271 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Refurbished Jerry can
Bought a refurbished Jerry can
That looks brand new
Excellent condition
Low price
Thank you
2 mars 2026
Pressure washer
First time of using my pressure washer the hose rubbed against part of the frame work and after a hour and half of use a hole appeared. This fault was not covered under warranty so l had to buy a replacement hose for £30.
5 mars 2026
Avis spontané
Réponse de Rocwood
Hi Martin,
We have not had any correspondence with you, please email sales@rocwood.co.uk and we are happy to look at your hose.
Kind Regards
RocwooD
Excellent product
Excellent product. Great price and prompt free delivery. Good to buy British
27 février 2026
Easy to order and quick delivery
24 février 2026
Ordered a chainsaw helmet very good…
Ordered a chainsaw helmet very good quality and very fast delivery would definitely Ordered again
24 février 2026
Superb customer service very helpful…
Superb customer service very helpful and positive experience
23 février 2026
Great Product
Great Product. Sturdy. Documentation on how to put it together could be improved though. Images lack clarity and instructions vague in areas. Suggest a video tutorial. Using Evri as the courier was disappointing. The first attempt was a failed delivery from Evri where the product was late, then damaged beyond repair. Had to order again and the next delivery was also late but arrived with just a damaged box this time. Overall though, can't fault the product.
5 février 2026
I ordered a Rocwood steering lock but…
I ordered a Rocwood steering lock but got sent a Chinese copy. Communication was awful until I got PayPal involved
30 janvier 2026
Réponse de Rocwood
Hi David,
I am very sorry you had a bad experience with us, the lock you received was just the wrong colour and it was from us. You have been refunded.
Kind Regards
RocwooD
SINGLE-USE TAT - AVOID
SINGLE-USE, CHEAP, TAT!
SAVE YOUR MONEY!
NOT FIT FOR PURPOSE!
DOES NOT LAST!
CHEAP FOR A REASON!
BUY CHEAP, BUY TWICE
WARRANTY AND SERVICE DON’T EXIST
-
14 MONTHS - USED ONCE - CRAP!
7 février 2026
Avis spontané
Réponse de Rocwood
Hi Darren
Sorry to hear you are unhappy with your experience with us. As stated to you in an email. This was bought near enough 18 months ago, this is outside the warranty period. It could be a simple fault like a switch or something like that, to something more extreme like the motor being worn out.
Kind Regards
RocwooD
Wheelbarrow tyre and inner tube
Product arrived on time and was exactly what I ordered.
26 janvier 2026
Pressure washer
I ordered a presure washer around 12months ago to start a little business and ordered a few accessories to go with it ie extra hose length and lance add ons and I have to say im impressed with it the price was good and it does the job with ease if I had to be picky the only issue I have with it is the hose is extremely stiff and likes to coil up on its self apart from that I would recommend all day long great product and great service A+
29 janvier 2026
Avis spontané
Rocwood Stole my photos
Rocwood Stole two of my photos. They removed my watermark and re edited the images and used them to promote the sale of their electric winches. They failed to gain my permission nor pay for the licensing to use the images and therefore commited copyright infringement.
12 janvier 2026
Avis spontané
Dads new hoover
Great product at a good price.delivered really quickly.Communication excellent
5 janvier 2026
Avoid purchasing a Rocwood mixer
Avoid purchasing a Rocwood mixer. Its dreadful quality renders it ineffective for its intended use. The control wheel's weld failed twice immediately without any use, and the motor struggles after handling just two buckets of sand. This product is completely ineffective.
9 janvier 2026
Avis spontané
Réponse de Rocwood
Hi Brad,
I am very sorry you are unhappy with your cement mixer. Please email sales@rocwood.co.uk and we can help you resolve your issues with your item.
Kind Regards
RocwooD
Ordered a winch!
Ordered a winch, told it was picked and despatched then two days later received an email with apology that they couldn't send as it wasn't available to pick from warehouse shelf! now have to wait for best part of a month to get money back into a usable account which was put on a credit card so they cost me extra interest also as well as wasting my time and effort!
30 décembre 2025
Réponse de Rocwood
Hi John,
We are very sorry your order has been cancelled. You have been issued a full refund on 6/1/25.
Kind Regards
RocwooD
Fast delivery and great prices
14 octobre 2025
all good for price and product
31 décembre 2025
Engine is a bit noisy
Engine is a bit noisy, and the high pressure hose has small and large ends,
I would have preferred a hose with with large ends, now I have to buy additional adaptors to convert or change the lance.
Other than that seems like a good powerful machine
28 décembre 2025
Excellent service great product great…
Excellent service great product great price will use you again thanks.
12 décembre 2025
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