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Ron Smith & Co Ltd. Avis 807

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

Noté 5 sur 5 étoiles

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A faultless purchasing experience for a second recent purchase from Mr Smith. The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed. I phoned to either cancel or speed up the or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de motoculture
  2. Jardinerie
  3. Magasin d'articles pour l'aménagement paysager
  4. Service de réparation de tondeuses à gazon
  5. Service de réparation de machines
  6. Atelier d'usinage

Écrit par l'entreprise

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


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4,9

Excellent

TrustScore 5 sur 5

807 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Great customer service

Great customer service. I ordered a toy strimmer for my grandson but didn’t realise it was on back order until September. I phoned the store and the gentleman was so helpful. I was immediately offered a refund or an alternative product. Fortunately there was another type of strimmer in stock so my order was amended. The order was dispatched that day and has now arrived! The gentleman also popped in some key rings which was very kind. Highly recommend!

7 août 2024
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Prompt service good price.

Prompt service.
All contact calls answered politely and quickly.
Delivery as promised.
And a significantly better price than amazon.
Would definitely buy from
This retailer again.

5 août 2024
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Réponse de Ron Smith & Co Ltd.

Thanks for your review, Tim. The big brands don't allow selling on Amazon, so you'll tend to find it's drop-shippers on Amazon who will sell for a higher price then buy from a reputable retailer for direct shipment to you! You won't get a warranty for tools purchased from Amazon.

Noté 1 sur 5 étoiles

I emailed last week explaining that…

I emailed last week explaining that part of my order didn't arrive. Haven't heard anything back yet, and I am meant to have heard something within 7 days.

24 juillet 2024
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Réponse de Ron Smith & Co Ltd.

We are disappointed to read your review. We can only apologise as it appears your first email was missed. I understand 2 of my colleagues have since been in touch to advise the ear defenders were packaged in the same box as the multi-tool. Apologies once again for the inconvenience caused.

Noté 5 sur 5 étoiles

A happy grass cutter!

A telephone conversation confirmed the company had the mower I wanted. It arrived in good time and I was kept updated regarding delivery.

23 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you for your review, Jill.

Noté 5 sur 5 étoiles

Easy

Easy, clear, rapid despatch

30 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you.

Noté 5 sur 5 étoiles

Top rate customer service

They were so helpful from the first time that we spoke to the installation. All communication was great and they were so polite and helpful. Fabulous people to deal with

22 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Alison.

Noté 5 sur 5 étoiles

Good quality, great prices

My order arrived in good time. Pleased with quality and price. Will use again when the need arises.

8 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Stephen.

Noté 5 sur 5 étoiles

Easy ordering and excellent price

Easy ordering and excellent price. Regular updates on order progress and delivered within advised time frame.

15 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Good service

Good service, genuine part, pleased all round

8 juillet 2024
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Réponse de Ron Smith & Co Ltd.

Thank you.

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