Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend
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Lisez les avis des autres
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
A faultless purchasing experience for a second recent purchase from Mr Smith. The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.
L'entreprise a répondu
I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed. I phoned to either cancel or speed up the or... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de tondeuses à gazon
- Service de réparation de machines
- Atelier d'usinage
Écrit par l'entreprise
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
4,9
Excellent
807 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I would rate my buying experience as brilliant.
I would rate my buying experience as brilliant. As most folks would do - I shopped around a little to find what I wanted. Ron Smith had the best deal on my chosen product - they have included oil AND free shipping on an already decent price. They kept me informed straight away and got brilliant updates throughout the delivery period. I cannot fault them in any way so far. The delivery was very quick - even quicker than originally stated.
3 septembre 2024
Réponse de Ron Smith & Co Ltd.
Thank you so much for taking the time to leave us a review, Martin.
Ordering a Stihl cordless mower was easy
Ordering a Stihl cordless mower was very quick and easy and came on time
28 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you for your review.
Excellent service
I've spoken to staff at both Worcester and Hereford sites re an out of stock item. Both were friendly, helpful and professional. Enquiries were made for me regarding back order delivery times, he rang me back as promised and advised me on ordering.
I've just received my new machine. Everything has been assembled, checked and ready to go.
I'm very impressed.
30 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a reviw, Rory, we greatly appreciate it.
If i had know it would take this long…
If i had know it would take this long would not have ordered !
30 août 2024
Réponse de Ron Smith & Co Ltd.
We can only apologise for the delay. The product was listed as out of stock on our website, and we did let you know some days after ordering an expected dispatch date. Unfortunately the item was delayed a further week with STIHL.
Great customer service from Mark Badham…
Great customer service from Mark Badham and Rob. Really helpful advice and quick home delivery of our ride on. Perfect!
28 août 2024
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you, Paul!
Great service kept informed all the…
Great service kept informed all the time cheers and quick delivery 😁👍
23 août 2024
Réponse de Ron Smith & Co Ltd.
Thanks, George!
Réponse de Ron Smith & Co Ltd.
Thank you.
Good customer service
Good to be able to speak to someone on the phone before making a purchase. Once placed, the order was delivered very quickly.
19 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, John.
This Company accepted my order on the…
This Company accepted my order on the 9th June 2024 and charged me £7.99 for a 5-7 day delivery, I finally received my order today the 21st August 2024! It would have been good manners to keep me informed as to what was happening with my order. Also I would have expected a refund of the delivery charge as a small gesture, but no nothing, well never mind this is a company I can honestly say I cannot recommend to friends or family.
20 août 2024
Réponse de Ron Smith & Co Ltd.
We are disappointed to read your review, Brian. It was displayed on the product page and throughout the checkout that the item was out of stock and back ordered, with more on the way. We did update you via email to advise the item was out of stock, and provided an estimated delivery date; it's been too long we're unable to check the delivery and read status of the email. Please accept our apologies if it wasn't clear enough.
Réponse de Ron Smith & Co Ltd.
Thank you!
Supply and install a Robot lawn mower.
I made the original enquiry by phone and was given an estimate for supplying and installing a robotic lawn mower. I was given a date for the installer to measure up my lawn and give me a firm quotation, i accepted the quote and the mower was installed immediately. Anthony the engineer fitted, explained everything to me and installed the app on my phone. He was very helpful and polite. Would recommend.
12 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Malcolm. We have shared your feedback with Anthony especially.
Réponse de Ron Smith & Co Ltd.
Thank you.
Excellent knowledge and quick response.
Excellent knowledge and quick response.
Great range of products
19 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you, Charles.
First Class service
I bought a part from Ron Smith and due to me wrongly specifying my exact requirement I ended up with an
incorrect adaptor. I left a brief message on the answerphone and within 15 mins I was contacted, the Gentleman identified the correct part and posted it out free of charge. I received the part within 2 days fitted it and now my strimmer is back in operation. First class service and thanks to Mark Smith
8 août 2024
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you for your review, John!
Awesome installation
Awesome installation, on time, friendly, quick, efficient and instructions clearly given on how products work... brilliant
13 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you, Diana.
Efficient,fare price,up to date…
Efficient,fare price,up to date information,easy process,
12 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you.
Réponse de Ron Smith & Co Ltd.
Thank you, Peter.
Robot lawn mower installation
I had a robot lawn mower installed; from the initial enquiry to the working installation everything went smoothly. The installer was efficient, knowledgeable and helpful. Very happy with the entire process.
8 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you for your review!
Réponse de Ron Smith & Co Ltd.
Thank you, Cedric.
Items in stock and checked readily it would work with my equipment
Had what I required.
Checked it would fit my machine without issue
Excellent service
Very personable
8 août 2024
Réponse de Ron Smith & Co Ltd.
Thank you, Lee.
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