Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

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Lisez les avis des autres
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
A faultless purchasing experience for a second recent purchase from Mr Smith. The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.
L'entreprise a répondu
I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed. I phoned to either cancel or speed up the or... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de tondeuses à gazon
- Service de réparation de machines
- Atelier d'usinage
Écrit par l'entreprise
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
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Easy purchase and payment
Easy purchase and payment. Simple process of ordering. Good communication from ordering to receiving item. Very efficient, very pleased overall. I would recommend this company.

Réponse de Ron Smith & Co Ltd.
Absolutely amazing service from start…
Absolutely amazing service from start to finish

Réponse de Ron Smith & Co Ltd.
Absolutely brilliant service from…
Absolutely brilliant service from initial contact to purchase and installation. Demonstrated flexibility around installation in stages and really went the extra mile to ensure i was happy with the product and its installation

Réponse de Ron Smith & Co Ltd.
The professionalise of Ian & AJ
The professionalise of Ian & AJ, knowledge and service excellent.

Réponse de Ron Smith & Co Ltd.
Great service
Great service, items arrived exactly as described and promptly. Supplier kept me updated on delivery. All a customer needs 👍

Réponse de Ron Smith & Co Ltd.
Staff at the shop were so helpful
Staff at the shop were extremely helpful and friendly. Ordering online was easy and delivery was on time

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Last EGO Purchase
Purchased three EGO products from this retailer, last purchase was out of stock so they sent me an upgraded product for the same price. they were very efficient.

Réponse de Ron Smith & Co Ltd.
They had the item I wanted
They had the item I wanted, at a very reasonable price. Item was dispatched quickly.

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Great individual service
So far very pleased with the complete process, from initial enquiry to survey, ordering, product delivery and set up.
All done within a few days of initial contract. Very impressed.

Réponse de Ron Smith & Co Ltd.
Excellent service order a chainsaw…
Excellent service order a chainsaw arrived as expected ahead of time

Réponse de Ron Smith & Co Ltd.
Very good information and service - but...
Clear information about the machinery, on the telephone and when to expect delivery - which was actually a day earlier than the expected day. So Ron Smith seems a very good firm. However, Fed Ex was disappointing: we couldn't actually track the delivery in real time on line, delivery was made on a showery day, and the package left outside, not under cover, so it became wet. It seems that the FedEx driver didn't bother to come up the steps to ring the front door bell, so we didn't know that machine had arrived and couldn't put it under cover.

Réponse de Ron Smith & Co Ltd.
the stilh hedgetrimmer was delivered…
the stilh hedgetrimmer was delivered very quickly. the only problem was i didnt get confirmation after the order went through. Following day i had confirmation from the carrier Fed-Ex to say when it would be delivered.

Réponse de Ron Smith & Co Ltd.
Very helpful
Very helpful. First class service. Could you just send me an invoice please.
Invoice received. Thank you

Réponse de Ron Smith & Co Ltd.
Excellent service
Excellent service. The product ordered arrived in very good time and in perfect condition.

Réponse de Ron Smith & Co Ltd.
Great deal
Ordered battery chainsaw with free chain and sharpening tool for an excellent price.
Delivered in super quick time.

Réponse de Ron Smith & Co Ltd.
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