Active Ventilation Products Avis 

Bad design for pitched roofs. Waste of time and money.
RBV-10-c4-gy
Ok per your website description, this vent can be used on pitched roofs. This design however, can work only for flat roofs. It would simply allow water to enter inside.
The way is made, looks like is good quality, but I ordered painted and can't be returned.
And that's is disappointing.

Delivered as promied, and as described. I will be ordering in the future.

i bought of pair of Active Vent retrofits -- 13-15 Years ago (!) to replace those useless turbine spinners -- i noticed brown spots on my ceiling - surprised to discover they were letting in rain and they were in good shape and spun fairly fast. i just took out the spinners - fit these retrofits in - they fit just right - fastened the standing vent pipe with some galvanized screws - easy peasy.

Fast forward to 2019 - they still look great although the label has faded from being exposed to the sun - They do not let the rain in - and i live in the NYC area which saw back to back hurricanes - Irene in 2011 and the devastating Hurricane Sandy 2012. These retrofit vents will prob out last me.

It was exactly what I expected, I will have to trust that it works as good as the turnbine I replaced

I ordered a vent cap to be painted. I received an unpainted one. Upon notification active ventilation immediately refunded my money. Sometimes it goes wrong but they made it right. That is my kind of company.

Placed order that was needed within 10 days. Item received on time and as ordered. Thanks

Everything was good but the order could have been processed faster. I think it was 4 days before I got the quote including shipping.

Nice that you sell an extra large soffit vent. I like the 1/8 inch louvers, but I wish that you could have added a stiffening bead or ridge to the vent

The only thing i could recommend would be is to use bubble rap when packing the vent before shipping. The one I received was bent up a little. I could reshape
the vent and still use. Good product

Items received were damaged. powdercoating has easily peeled off of aluminum.

Knowledgable sales associates with a product specifically designed for stove vent exhaust systems

I am still waiting for a response for shipping and handling that was promised to be sent to me. If and when I receive that to pay and receive the vents your rating will improve.

03/21/2019, I emailed roofvents.com some pictures on my kitchen, bathroom and roof vent. Later spoke with Ethan half hours on the phone. At the end,Ethan offer his expert advise on what I really need and don't need, without pushing to sale anything to me.
I REALLY APPRECIATE HIS HONEST ADVISE.
I will recommend this company to anyone as they are honest people. I was going to buy some replacement vent and hoping it will fix my problem but Ethan said I would do it but will not solve my problem.
Thank you!

I wrote a review earlier regarding lack of response from the service team at roofvents.com. They have recently gotten in contact with me and overnighted my vents to meet my schedule. The package arrived the next day and was in good condition. Definitely satisfied with the product and service.

The vent arrived damaged. It was in a sturdy corrugated box, which was perfectly intact when I received it. However, the box was much larger than the vent, which was just placed loose in the box, along with one small loose piece of bubble wrap. The vent was not protected at all from crashing around inside the box.
I opted to bend the vent back into shape, use some screws to hold it together, and patch up the damaged finish coating, rather than hassle with a return and a delay in installation. It seems clear the damage occurred either inside the undamaged box during transit, or, worse, at the factory before it was packed

Delivery time was excellent and product does what I needed. Very satisfied.

Excellent products, helpful service

The product is very well made, Always.