Rorra Avis 38

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrat... Voir plus

Noté 5 sur 5 étoiles

Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on ac... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything fee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de filtres à eau

Écrit par l'entreprise

We design and build highly effective and rigorously tested water filtration systems to help people live healthier lives. We believe tap water contamination is one of the biggest issues facing Americans today. We are unwavering in our commitment to reducing your exposure to harmful contaminants like lead, PFAS, and microplastics — to give you peace of mind.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Rorra is ELIET

Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrated customer hospitality. incredibly accommodating to our situation and our needs , happy to give them business and continue supporting this great business ideals .

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

THE Best FILTER we have ever used

The water from this filter system tests better than Arrowhead mountain spring water. The taste id s good as well. The customer service is exemplary!

10 mai 2026
Avis spontané
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Réponse de Rorra

Hi Warren, this is so great to hear! Thanks for sharing this glowing feedback. :)

Noté 5 sur 5 étoiles

I contacted the Rorra team to express…

I contacted the Rorra team to express the trouble I was experiencing installing my filter.
I was listened to and given detailed advice that was very helpful I followed the advice and issue was successfully addressed.

11 mai 2026
Avis spontané
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Réponse de Rorra

Hi Ava, this just made our day :) Thanks for taking the time to share your feedback!

Noté 1 sur 5 étoiles

Truly a terrible product experience and…

Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically. First customer service just sends you a spring and a screw like that fixes things, it does not. Now we are told to ship the unit back in its original packaging no less. So thank god we didn’t trust this internet only brand and we kept our box, but it’s been 6 months of back and forth to get a working unit and the entire experience is a net loser for customers. I would never recommend this product and I would tell people to stick with the name brands who can actually service the market.

4 mai 2026
Avis spontané
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Réponse de Rorra

Hi Andrew, thank you for taking the time to share this feedback and we are truly sorry for the negative experience. Someone from our team will be following up to try and find a more suitable resolution for you.

Noté 5 sur 5 étoiles

Filter issue

I received my Rorra unit but unfortunately had issue with the filter not being the right fit with the case after sending an email to customer service the issue was handled right away and waiting for the new filter to come.

30 avril 2026
Avis spontané
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Réponse de Rorra

Hi Fariba, thanks for sharing this feedback! We are so glad to hear that your issue has been resolved. :)

Noté 5 sur 5 étoiles

Really impressed with the customer…

Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on actual usage (around 175–200 gallons), which I appreciate.

As for the system itself, I’m genuinely enjoying it. Clean-tasting water, simple setup, and it sits right on the counter — no more running to the store for bottled water. Just fill it and go.

Overall, smooth experience all around. Solid product backed by responsive support.

2 avril 2026
Avis spontané
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Réponse de Rorra

Hi Johnson, thanks so much for sharing this glowing feedback! We love to hear from customers who have enjoyed our products, but it really makes our day to know that our customer service team is providing the support we strive for.

Noté 5 sur 5 étoiles

Great service

Great customer service and easy to follow instructions.

6 avril 2026
Avis spontané
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Réponse de Rorra

Hi Nicolas, this is so encouraging for our team to hear! We truly appreciate you taking the time to share this feedback. :)

Noté 5 sur 5 étoiles

excellent customer…

The company has excellent customer service. No nonsense company, with attitude that customer issues are always resolved. Plus my counter filter looks and works very well. I love it.

6 avril 2026
Avis spontané
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Réponse de Rorra

Hi Agnes, thanks so much for sharing this glowing review! We sincerely appreciate your loyalty and for spreading the good word. :)

Noté 5 sur 5 étoiles

Switched out my Berkey for Rorra

After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything feels thoughtfully designed. Any interaction I’ve had with the company has been seamless. Highly recommend.

3 avril 2026
Avis spontané
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Réponse de Rorra

Hi Jane, thank you so much for sharing this glowing review! We are thrilled to hear that you switched over from Berkey and have been enjoying your Rorra system!

Noté 5 sur 5 étoiles

Both have made a difference in our lives

We bought both items at the discounted price. It was a big investment for us, but after seeing what our local water looks like, we thought we'd give it a shot. Wow. The shower head is a treat. The water flows like a rain shower, and I can't say enough about how soft and manageable my hair has become. My husband and I both had issues with itchy backs, and that seems to have subsided. As for the water quality, we feel better knowing we're drinking and cooking with cleaner water. I'm telling everyone I know about both.

11 février 2026
Avis spontané
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Réponse de Rorra

Hi there, thanks for taking the time to share such insightful feedback! :)

Noté 5 sur 5 étoiles

Changed the way my family hydrates…

Changed the way my family hydrates itself.
We love it!

29 mars 2026
Avis spontané
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Réponse de Rorra

Hi LA, this is incredibly encouraging to hear. This was our goal when we got started, and hearing it directly from our customers is the motivation we live for!

Noté 5 sur 5 étoiles

GREAT PRODUCT

Excellent quality product and very satisfied.

30 décembre 2025
Avis spontané
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Réponse de Rorra

Hi Beau, thanks for taking the time to write this review! :)

Noté 5 sur 5 étoiles

Nice to drink water I really know is…

Nice to drink water I really know is clean, and to have product support that takes pride in being responsive show any problem arise

29 mars 2026
Avis spontané
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Réponse de Rorra

Hi Mark, thanks for sharing this amazing review! We certainly take great pride in our service, so it's great to hear that our customers notice. :)

Noté 5 sur 5 étoiles

I have had my Rorra for over a year and…

I have had my Rorra for over a year and love and more importantly trust what I am drinking now. Highly recommended. And my filter comes every 6 months a blessing.

29 mars 2026
Avis spontané
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Réponse de Rorra

Hi Kevin, thanks for taking the time to share this incredible feedback. We are so thrilled to hear your recommendation! :)

Noté 5 sur 5 étoiles

Best in class

Life with Rorra is a lot better. Best filters in the world.

Love this system and both my drinking water and shower are massively improved.

Great experience!

29 mars 2026
Avis spontané
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Réponse de Rorra

Hi Matthew, thanks for sharing this awesome feedback! :)

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