Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrat... Voir plus
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Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on ac... Voir plus
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Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically.... Voir plus
L'entreprise a répondu
After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything fee... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We design and build highly effective and rigorously tested water filtration systems to help people live healthier lives. We believe tap water contamination is one of the biggest issues facing Americans today. We are unwavering in our commitment to reducing your exposure to harmful contaminants like lead, PFAS, and microplastics — to give you peace of mind.
Coordonnées de contact
Etats-Unis
- rorra.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Rorra is ELIET
Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrated customer hospitality. incredibly accommodating to our situation and our needs , happy to give them business and continue supporting this great business ideals .
Great product and amazing service team
Great product and amazing service team! Highly recommended .
THE Best FILTER we have ever used
The water from this filter system tests better than Arrowhead mountain spring water. The taste id s good as well. The customer service is exemplary!

Réponse de Rorra
I contacted the Rorra team to express…
I contacted the Rorra team to express the trouble I was experiencing installing my filter.
I was listened to and given detailed advice that was very helpful I followed the advice and issue was successfully addressed.

Réponse de Rorra
The customer service was great and very…
The customer service was great and very helpful. I highly recommend them.

Réponse de Rorra
Truly a terrible product experience and…
Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically. First customer service just sends you a spring and a screw like that fixes things, it does not. Now we are told to ship the unit back in its original packaging no less. So thank god we didn’t trust this internet only brand and we kept our box, but it’s been 6 months of back and forth to get a working unit and the entire experience is a net loser for customers. I would never recommend this product and I would tell people to stick with the name brands who can actually service the market.

Réponse de Rorra
Filter issue
I received my Rorra unit but unfortunately had issue with the filter not being the right fit with the case after sending an email to customer service the issue was handled right away and waiting for the new filter to come.

Réponse de Rorra
Really impressed with the customer…
Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on actual usage (around 175–200 gallons), which I appreciate.
As for the system itself, I’m genuinely enjoying it. Clean-tasting water, simple setup, and it sits right on the counter — no more running to the store for bottled water. Just fill it and go.
Overall, smooth experience all around. Solid product backed by responsive support.

Réponse de Rorra

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excellent customer…
The company has excellent customer service. No nonsense company, with attitude that customer issues are always resolved. Plus my counter filter looks and works very well. I love it.

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Switched out my Berkey for Rorra
After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything feels thoughtfully designed. Any interaction I’ve had with the company has been seamless. Highly recommend.

Réponse de Rorra
Excellent service for a quality made…
Excellent service for a quality made product

Réponse de Rorra
Both have made a difference in our lives
We bought both items at the discounted price. It was a big investment for us, but after seeing what our local water looks like, we thought we'd give it a shot. Wow. The shower head is a treat. The water flows like a rain shower, and I can't say enough about how soft and manageable my hair has become. My husband and I both had issues with itchy backs, and that seems to have subsided. As for the water quality, we feel better knowing we're drinking and cooking with cleaner water. I'm telling everyone I know about both.

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Changed the way my family hydrates…
Changed the way my family hydrates itself.
We love it!

Réponse de Rorra

Réponse de Rorra
Amazing water is deliciously refreshing
Amazing water is delicious fresh and clean !! Highly recommend 10/10

Réponse de Rorra
Nice to drink water I really know is…
Nice to drink water I really know is clean, and to have product support that takes pride in being responsive show any problem arise

Réponse de Rorra
I have had my Rorra for over a year and…
I have had my Rorra for over a year and love and more importantly trust what I am drinking now. Highly recommended. And my filter comes every 6 months a blessing.

Réponse de Rorra
Best in class
Life with Rorra is a lot better. Best filters in the world.
Love this system and both my drinking water and shower are massively improved.
Great experience!

Réponse de Rorra
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