Leaving Kobi with Royvon was pleasurable from start to finish ! The booking and payment process was simple and speedy !The enrichment reports were very pleasing although did remind me how much I was... Voir plus
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Lisez les avis des autres
We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything wen... Voir plus
Gussie stayed only five days and the updates both notes and photos appeared to show he was happy which was very reassuring.
I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.
Coordonnées de contact
Royvon Dog hotel and Training, kt109aw, ESHER, Royaume-Uni
- darren.james@royvon.co.uk
- royvon.co.uk
4,6
Excellent
217 avis
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A répondu à 57 % de ses avis négatifs
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Royvon Merthyr
Bit trepidacious about dropping our dogs here as they’d only been to the Bridgend one. Needn’t have worried! The staff were great (some relocated from Bridgend) and our two were well looked after. We’ll be back next month.
5 avril 2026
Réponse de Royvon Dog Training
Thank you so much for taking the time to leave this review – it really does help other dog owners make confident decisions about what’s right for their own dogs.
We completely understand that feeling of being a little unsure when trying a new location, especially when your dogs had only been to Bridgend before. Hearing that your worries were quickly put at ease means a great deal to us. Supporting dogs who are sometimes a little unsure or apprehensive is especially special to us at Royvon, as we know how much the right environment and knowledgeable team can make a difference in helping them feel safe and settled.
It’s lovely to hear your kind words about the team, particularly those who have relocated – your feedback will mean a lot to them personally. They care deeply about every dog in their care, and it’s great to know your two were so well looked after.
We truly appreciate you choosing Royvon and trusting us with your dogs. As a family business built on love, commitment and respect, feedback like yours helps us continue doing more of what works well and improving wherever we can.
Our team at Royvon Merthyr are already looking forward to welcoming you all back next month.
A great experience
A great experience, very informative and really helpful to guide us on our journey to train Marley
1 avril 2026
Réponse de Royvon Dog Training
Thank you so much for taking the time to share your feedback. Reviews like yours genuinely help other dog owners make informed decisions about what’s right for their own dog, and we’re really grateful.
We’re delighted to hear that you found your experience informative and helpful as you begin Marley’s training journey. Supporting owners with clear guidance is such an important part of what we do, and your kind words reflect the love, commitment and respect our team puts into every interaction. It will mean a lot to them personally.
As a family business, we’re always looking to improve by doing more of what works well and less of what doesn’t, so your feedback truly helps shape the service we provide.
Thank you for choosing Royvon. We look forward to seeing you and Marley again soon.
Confidence Stay
We did a confidence stay with Royvon as we have a dog who is extremely anxious and reactive at times, and wanted to see how he would cope in this environment. Chloe was absolutely fabulous working with him and providing us updates throughout as worried owners. They ensured he was comfortable and acclimating throughout, and in the end he had a brilliant time. I cannot recommend the confidence stays enough if you are concerned whether this may be the right fit for your dog.
26 mars 2026
Avis spontané
Réponse de Royvon Dog Training
Thank you so much for taking the time to share your experience — reviews like yours really do help other dog owners make confident decisions about what’s right for their own dog.
It means a great deal to us that you chose Royvon for your dog’s Confidence Stay, especially knowing how worried you were beforehand. Supporting dogs who are sometimes anxious is especially special to us at Royvon, as we understand how limited the general knowledge can be around helping dogs with these individual needs. Our team is trained to provide truly bespoke support, helping each dog feel safe and begin to think differently about their environment at their own pace.
Chloe will be so pleased to read your kind words. She puts a huge amount of love, commitment and respect into the dogs she works with, and keeping owners reassured with regular updates is something she really cares about. Knowing that this helped you feel more comfortable throughout the stay will mean a lot to her personally.
We’re so pleased your dog was able to settle, acclimatise, and ultimately enjoy his time with us — that transformation is exactly what the Confidence Stay is designed to achieve.
As a family business, we’re always looking to improve by doing more of what works well and refining anything that doesn’t, so your feedback genuinely helps guide us.
Thank you again for trusting us with your dog. We really appreciate you choosing Royvon and we look forward to welcoming you both back again soon.
Great!
Great! Its so lovely being able to leave the dog somewhere you can trust and know that they are cared for and treated so well. We are so lucky to have found them. We wouldn't use anywhere else! Thanks to the team and especially Ella for taking such good care of Prim on her last visit.
24 février 2026
This was the first time I have left my…
This was the first time I have left my rescue bordeaux in 7yrs, He can be reactive to certain people and I was so nervous to leave him but was immediately put at ease, the professional way my boy was handled as soon as we arrived was outstanding, the handler was so confident and professional, it 100% put my boy at ease and he just wandered off with the handler, not a care in the world, daily honest updates put me at ease and I would 100% be confident to leave him in the future, what an amazing team 10 out of 10.
11 mars 2026
Professional, friendly, experts in dog care.
The company's approach to dog care made the experience really positive. As soon as we arrived it was clear that they had a really positive approach. Everyone we saw interacted well with our dog (Edna), who can be reactive and nervous. She showed no signs of anxiety and was immediately comfortable with her carer, Yvonne.
We received reports and pictures about what Edna has getting up to which was very reassuring. I was concerned that Edna would be anxious and not eating but she ate every meal - a clear sign that she was feeling comfortable. She was very happy when we collected her. I would highly recommend Royvon.
28 février 2026
Perfect place for my anxious girl
I took my very anxious girl Maggie for a confidence stay at Royvon Merthyr. What an amazing experience, they really took the time to get to know here and have given me so much peace of mind leaving her when we do go away.
Maggie is a rescue who struggles being away from us, she’ll shake uncontrollably and there is no way she will interact with anyone.
It was nice to see pictures of her playing and enjoying time there. She even went back to the handler when we picked her up for fusses. We will continue to take her for Daycare until we need to leave her for an extended time so that her confidence will build.
27 février 2026
Give it a go, it doesn’t break the bank, fabulous!
I had an hour with a trainer, I have two new German shepherds that were for their breed, a little anxious on a lead. I booked in for nearly an hour at very short notice.. All that fear went out of the window. Money really well spent. Been out today the day after, still a little nervous and we didn’t venture too far but much improved. It was a pleasure to see them sniffing and engaging. Slow process but they are so young and impressionable.onwards and upwards. Highly recommended.
Cannot wait for puppy classes next.
Thank you Royvon!
23 février 2026
Our dog thoroughly enjoyed her stay
Our dog thoroughly enjoyed her stay. We welcomed the regular reports and photos which enabled us to enjoy our break knowing our dog was happy and well cared for
23 février 2026
Very good and Monty well looked after
19 février 2026
New experience to Kennels
New experience to Kennels
All went smoothly and good to have pictures and report the next dsy.
Staff seem very kind and helpful
13 février 2026
We attended an introductory meeting to…
We attended an introductory meeting to discuss potential training and boarding options for our 6-month-old cockapoo. The team was incredibly welcoming, affectionate, and generous with their guidance.
11 février 2026
Avis spontané
Confidence Stay for highly anxious Doberman
I rehomed a breeding female Doberman 2 months ago but I have had a trip to Australia booked for a year now, so I need to find somewhere suitable for my girl. She has fear based anxiety, reactivity & aggression at times, therefore finding the right place was essential. I did a lot of research and decided to book her in for a Confidence stay. The staff were very professional and thorough. I could tell instantly that they knew what they were talking about and that she would be handled with the care and essentially space, that she required.
I received photos and videos and a written update that evening, even though she only stayed one evening.
When I picked her up she was happy and her energy was really good.
She is going to have another confidence stay, so that she really feels it is a place she can trust, but I am happy with her staying for a longer time frame when I am away
1 février 2026
meet and greet
Had a meet and greet session to explore possibilities of training and boarding for our 6 month old cockapoo.
Everyone was so kind, loving and freely giving of advice.
12 janvier 2026
Showed great patience with anxious dogs
Royvon Esher did a great job looking after Chip and Fox, especially Chip who was very anxious. They were very kind and patient with him, and it was good to get the daily updates via the portal with images of them out for walks and playing together. I also appreciated the food diary which was a good indicator of how they were settling in. Booking, dropping off and collecting was also very smooth and easy. Would recommend Royvon to other dog owners.
5 janvier 2026
Réponse de Royvon Dog Training
Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that Chip and Fox were well looked after, and especially that Chip felt supported by the team’s patience and kindness while he settled in.
It’s lovely to know the daily updates, photos, and food diary helped reassure you and gave you a clear picture of how they were doing during their stay. We’re also glad the booking, drop-off, and collection process felt smooth and easy for you.
We’re always looking for ways to improve the experience for both dogs and their families, so if there’s anything at all you feel we could do even better next time, we’d genuinely love to hear your suggestions. Thank you again for recommending Royvon Esher – it really means a lot to the whole team.
Excellent care of our dogs with great…
Excellent care of our dogs with great communication with daily enrichment photos. Always very friendly and helpful but a bit more expensive than other kennels but would recommend them to other owners looking for kennels
1 janvier 2026
Réponse de Royvon Dog Training
Thank you so much for your 5-star review and for recommending us to other dog owners. We’re really pleased to hear your dogs received excellent care and that the daily enrichment photos and communication helped you feel reassured while they were with us.
It’s lovely to know our team came across as friendly and helpful, and that you felt confident in the care your dogs received. We do aim to offer a more personalised, enrichment-led stay with a high level of communication, so we really appreciate you recognising that and taking the time to share your experience.
Had a good session with Romeo
Had a good session with Romeo. Learning how to regain my pooch's focus back on me when he becomes distracted out and about.
27 décembre 2025
Réponse de Royvon Dog Training
Thank you so much for your 5-star review. We’re really pleased to hear you had a good session with Romeo and that the guidance on regaining your dog’s focus when distractions arise was helpful. That kind of real-world focus work can make such a difference to everyday walks and handling.
We’ll be sure to pass your kind feedback on to Romeo – he’ll really appreciate it.
Wonderful place who’s focus is on…
Wonderful place who’s focus is on giving your pet the best care possible.
Diligent with those animals unfortunate enough to have health problems.
And give the Dogs in their care the most fun they could have while you are away.
I often can’t believe how happy Shadow my German Shepherd looks in the photos I’m sent when he should be missing me 😜
12 décembre 2025
Réponse de Royvon Dog Training
Thank you so much for taking the time to leave such a thoughtful review. Feedback like this genuinely helps other dog owners decide what feels right for their own dog, and we’re really grateful you chose to share your experience.
Caring for dogs with additional health needs is something we take very seriously at Royvon. It reflects our values of love, commitment and respect, and it means a lot to hear that you’ve felt that diligence and care come through while Shadow is with us. Making sure every dog feels safe, supported and able to enjoy themselves is always our priority.
It also makes our whole team smile to hear how happy Shadow looks in his photos. Those moments mean a lot personally to the people caring for him day to day, and they’re a great reminder of why they do what they do.
Thank you again for choosing Royvon and for trusting us with Shadow. We’re always looking to improve by doing more of what works well and learning from feedback like yours, so it truly helps us as a family business. We very much look forward to welcoming you both back again soon.
The guys at royvon looked after 4 dogs…
The guys at royvon looked after 4 dogs fabulously.
The care and love they gave them showed they in the photos which was lovely to see when you’re missing your dogs.
10 décembre 2025
Réponse de Royvon Dog Training
Thank you so much for taking the time to leave this lovely review. Feedback like this genuinely helps other dog owners decide what’s right for their own dogs, and we’re very grateful you shared your experience.
Looking after four dogs at once is a big responsibility, so it means a great deal to hear that the care, love and attention they received came through so clearly in the photos. Those updates are so important when you’re missing your dogs, and we’re really pleased they gave you reassurance while you were away.
At Royvon, love, commitment and respect sit at the heart of everything we do, and comments like yours let our team know that this truly shows in their day-to-day care. As a family business, we’re always listening carefully to feedback so we can keep doing more of what works well and continue improving wherever we can.
Thank you again for choosing Royvon to care for your dogs. We really appreciate your trust and look forward to welcoming you and your dogs back again in the future.
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