Leaving Kobi with Royvon was pleasurable from start to finish ! The booking and payment process was simple and speedy !The enrichment reports were very pleasing although did remind me how much I was... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything wen... Voir plus
Gussie stayed only five days and the updates both notes and photos appeared to show he was happy which was very reassuring.
I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.
Coordonnées de contact
Royvon Dog hotel and Training, kt109aw, ESHER, Royaume-Uni
- darren.james@royvon.co.uk
- royvon.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best care you can organise for your dog!
The senior handler Meg was amazing from start to finish! Right from the start she was so informative, filled me with complete confidence, gave a tour of the facilities and explained operations on site. My dog was taken straight out to the play area whilst doing the tour and he settled with no hesitation which further filled me with confidence. Upon collecting my dog Meg yet again was so thorough in all her information and the evaluation form provided was completely outstanding practice! I find it difficult trusting anyone with my working line GSD let alone strangers and the staff were completely amazing with him with no issues! Will definitely be using this place for any play days or boarding in future! Couldn’t recommend them enough!
AMAZING!
Our dog Bailey is a very nervous and reactive dog and we were extremely anxious leaving her not knowing how she would get on. Tilly one of the trainers was really reassuring and she put in a lot of effort to gain Baileys trust. So much so in less than 12 hours Bailey was providing drive by kisses to her!
If you have a reactive dog and worried about whether they can be boarded we cannot recommend Royvon enough!

Réponse de Royvon Dog Training
Fantastic team happy dog peace of mind
Best Kennel around
All the staff are very kind and friendly and they all really really love the dogs. My very anxious labradoodle is so well looked after and I wouldn’t trust anyone else to look after him so well.
It was my first time leaving my dog in…
It was my first time leaving my dog in a kennels ever and I was beyond a nervous wreck! The staff at Royvon were fantastic! Updating me every day and letting me know what Killian was up to, I am extremely happy with how well they took after my beloved pet and can’t wait to work with them again!
Super reassuring site visit
I came for a site visit before booking my very nervous rescue dog in for an overnight “test sleepover” (!!) in August and a longer stay over Christmas. Tilly was amazing - completely reassured me that the Royvon team are dedicated to understanding your dog and ensuring they get the very best care. Highly recommend.
Dogs felt at home
Staff really put the effort in to ensure my dogs were stimulated during their stay
The dogs were treated like their own pets
The daily updates gave us confidence they were being well cared for and were happy
Billy
Anna made us feel at ease from the assessment, she understood what was needed from the start. Billy was a very bouncy, inquisitive boy, Anna reassured us that he would be the same Billy at the end of his training, she was right. Really helpful advice and tips, it is a work in progress, however with the training Anna and the team put in to both Billy’s training and mine I feel we are on our way. Thank you
Excellent boarding facilities
My dog has just come back from a mini holiday which he absolutely loved. Was lovely to have regular updates and photos to show how happy he was and playing with his doggy and human friends..Felt at ease the whole time he was there. Highly recommend.
Our dog has a lovely time with all the…
Our dog has a lovely time with all the staff making such a fuss of him. We can relax on our holiday knowing he’s having a lovely holiday as well
Five stars from us and from Mabel and Albie!
From point of enquiry about boarding for our two dogs Mabel and Albie, the communication from the team has been amazing and so helpful. It was an easy booking process and I loved that we could make the stay as bespoke as we wanted to suit our dogs best, enabling them to follow a similar routine to when they are at home.
This is the first time we have left our dogs but would not hesitate to use Royvon again. Every member of staff we met showed their passion for working with dogs and were true experts. We collected our dogs yesterday after a 10 day stay and it was evident they had been so well cared for. We loved the updates whilst we were away, ranging from photos to written reports which were so reassuring. It was also clear that they really got to know Mabel and Albie as their observations and comments were spot on, also showing that both dogs were relaxed and settled in the boarding environment and with the staff that cared for them. A special thanks to Millie and Sofia who spent a lot of time with them. Mabel and Albie send kisses!
We would not hesitate to recommend and are already looking forward to booking them in again.
Lola the GSD
After a really positive start with an overnight evaluation earlier in the year I had confidence in sending in my 2 yr old GSD, Lola, to Royvon.
Lola is extremely protective of her family and doesn’t take too readily to others so leaving her for 13 nights away from home was always going to feel a little stressful.
Or so I thought.
The expertise and knowledge of all the staff, combined with an individualised approach to Lola’s needs, both physical and emotional, created an environment that ensured Lola felt safe and comfortable with her new friends and environment.
I received daily photos of her playing and enjoying cuddles (very important as Lola loves human company and cuddles are essential) and, importantly, her face and body language was happy and relaxed.
I was kept updated about her food intake and written reports too, all of which reassured me and left me free to enjoy my own holiday.
I booked a selection of activities each day, a woodland walk, group play and 1:1 training sessions with the brilliant Kelsey, as well as enrichment. Seeing photos / film clips each day of my little (big!) girl enjoying these and engaging with lots of different members of staff and other pups was so rewarding - she wasn’t stuck in a kennel all day every day but was enjoying new experiences and increasing her confidence in being away from me. It really was a little holiday for Lola too.
I also used the Royvon pet taxi service which was very helpful and Lola was returned to me and a full handover given by the lovely Yvonne who had clearly made a special bond with Lola. To see Lola make special human friends outside of her immediate family really melts my heart.
It’s clear the high level love and attention Lola received whilst at Royvon was of an exceptional standard. Absolutely first class care.
Lola looked very healthy upon returning home and still her happy fun loving personality unchanged - a testament surely to the wonderful hard work of all those at Royvon.
When I tell others about Royvon I explain it is more of a doggy retreat rather than a kennel.
Those who know me know how Lola is my whole world, so leaving her just anywhere is not an option. I’m so glad to have found this place. I think Lola is rather happy about it too. My huge thanks to all at Royvon.

Réponse de Royvon Dog Training
This was our dogs first stay in a…
This was our dogs first stay in a kennel environment .
We booked him in for a confidence stay , the updates and images received were very welcome.
We will be booking him in for some long weekends shortly , to enable us to take a holiday knowing he is happy 😊
Another great stay for Marvin
Another great stay for Marvin at the Merthyr branch. The enrichment reports were fabulous and reassuring.
Great place for reactive and high energy dogs
It was our first visit at Royvon with our reactive Belgian Malinois. A very welcoming atmosphere and the initial evaluation / assessment of our dog was spot on. We received useful tips that will help us with the training. We know we are at the right place to help our dog thriving.
The update photos were great and the…
The update photos were great and the staff were very pleasant and friendly
Highly recommend for dog boarding
Just wanted to say thank you for watching bear and all those involved! He’s as happy as ever and even looking alittle more plump so I know he’s not lost his appetite at all which I was worried about 😁 pretty sure he’d love to stay longer! 😂
I appreciated the photos, videos and explanations about his day time routines and activities which kept me in the loop about his well being!
5* all round!

Réponse de Royvon Dog Training
Amazing Dog Trainers
The service was amazing. Oscar my belgian malinois has come back a different dog.
The daily updates from Romeo were good.

Réponse de Royvon Dog Training
Our Jess was so happy running around…
Our Jess was so happy running around with the other dogs lovley space for them the staff are amazing and all put in 100% of thier time caring for our pets the daily enrichment report were important for me so I could see how happy Jess was there it helped me relax while we were away thank you so much 😊

Réponse de Royvon Dog Training
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







