rubbertree.com.au Avis 53

Good construction and easy fit - works just as described and easy to hose off!

Update ** Rubbertree initially responded to this review stating that a full refund had been issued and everything was taken care of. After I contacted them to ask where the refund was as I had not been issued any sort of refund, they continue to deny it. I have attached images. This further reflects the lack of accountability I experienced, and unfortunately reinforces my decision not to recommend this company.

I was very disappointed with my experience with Rubbertree. I placed an order on 11 January, and it did not arrive until 6 February. During that time, I contacted the company multiple times requesting an update and received no response.

When they eventually replied, I was told the item had not yet been manufactured and that I would be notified once it was. I expressed my frustration at the delay and lack of communication but did not receive any further response.

The poor communication and extended delay were extremely frustrating. By the end of the process, I simply wanted a refund so I could move on. Based on my experience, I would not recommend ordering from this company.

Update ** Rubbertree initially responded to this review stating that a full refund had been issued and everything was taken care of. After I contacted them to ask where the refund was as I had not been issued any sort of refund, they have edited their response. I have attached images of both versions. This further reflects the lack of accountability I experienced, and unfortunately reinforces my decision not to recommend this company.

I ordered the visor for the front windscreen for my mg4 it fits perfectly and static sort of pulls it onto the windscreen which is another benefit easy to roll on and off and put away in the back seat ...although the delivery could have been faster I think it was about three weeks I did order xmas time and that was made clear ...a little bit more feedback with delivery would have been good but all in all I'm extremely happy with the product and can already feel the difference in keeping my car cooler.
Recommended

Ordering was easy, prompt delivery. Fitting was super easy and quality is excellent. Very happy with them!!

Good quality mats that fitted the Suzuki Vitara, and arrived on time.

The product is sub par. Nothing Rubber about them. Fittings aren't holding to the mounts.

Sent wrong mat no refund no customer service

Pathetic customer service, sent the wrong mats & will not accept return to replace with the correct fitting mats. Took weeks for them to respond, then the muck around in trying to get some sort of response was ridiculous. Do yourself a favour don’t buy from these rogues as quality is very poor as well

Poor communication. They’re delivering the car mats ordered for a new car after 15 days of car delivery.

deep dish floor liners fit my ineos perfectly

Was easily too find what I wanted. The process was easy, when the floor Matt’s arrived it was easy to fit. Now when I placed items on the floor they don’t slide towards my feet.

Easy to order, reasonable price and fits like a glove

Purchased set of 4 platinum mats for 2009 2 door wrangler. Front mats are 5/10 for fit. They are a better fit than a standard set but the pin hole to lock them down is in the wrong spot. I paid extra to get thicker heavier mats. These mats are lacking the weight and thickness I expected for the $140+ I paid. The back mats get a 0/10 because they simply do not fit no matter which way i try.... I wouldnt buy from them again.

We really love these new mats.

I ordered the wrong front rubber mat going by the car manufactures web site and it was replaced free of charge ,nothing but a big thanks to Rubbertree and high recommendation, will certainly buy from again

Quality of product itself is good, fast delivery. Only downfall for Isuzu is the clip that is provided to retain drivers side mat. Did contact and sent video on how to install but once installed is about 1cm short and no longer sits flush, was encouraged to send picture of installation showing shortfall but needed fixed quickly so purchased some screw in mat clips from ebay at $13.54 and now sits well once installed.

I purchased floor mats for my new Tiggo 8 Super Hybrid, but what I received is completely unsuitable. I expected proper fitting mats, but this product is a joke compared to what was advertised.

Provide exact vehicle model etc for “perfect”, but, So called custom, exact fit, floor mats are pretty poor fit, but I will customise myself and make do.
Also got “custom” fit, windscreen sun shade that is supposed to fit snugly — hopeless!! - didn’t fit, has gap of 3cm at top and 2 cm either side; falls down won’t stay up.

Bought a boot liner for my 22 WRX wagon. Arrived in a week or so. Perfect fit. Heavy and good quality.
The car had a custom exhaust when I bought it, and is a bit droney. The Rubber Tree liner has reduced the cabin noise significantly.
Couldn't be happier.

I placed an order full floor mats and on arrival they have sent incorrect mats. They accept no responsibility at all and blame the whole error on me when there website clearly state the model make and year for mats. They state they hsve customer service but this is not the case.