RuffleButts / RuggedButts Avis 513

Love their clothes! Super cute and well made. We had an issue with peeling on a swimshirt recently & customer service sent us a replacement before I could even ask for one!

Fantastic and quick customer service. Have purchased multiple times and we are always so happy. Love the protection the long sleeve swimsuits offer. Super cute designs and great fit. Will keep coming back for more!

The clothes snd swimsuits from Rufflebutts are so cute and the quality cannot be beat! My granddaughter looks so cute and gets many compliments and questions on where the items were purchased.
She lives in her swimsuits throughout the summer and has never had a problem with wear and tear. When she outgrows them, they still look like brand new.
The customer service is outstanding!! On my most recent order, I accidentally put the incorrect city on my delivery address and the order shipped out before i realized it. I contacted Rufflebutts and they graciously re-shipped my order to the correct address and without any additional fees.
I cannot say enough about how wonderful this company is. You won’t be disappointed with your purchase or service.
Thank you Rufflebutts!!❤️

This was my first purchase and I am beyond satisfied! I ordered 12 items and the grab bag. Everything is excellent! The grab bag had a really nice variety of items including the adorable Halloween ruffle tights!! Super happy with my purchase. I had an initial issue with my order (had selected quantity 2 do an item). The customer service team remedied this immediately with one message.
Thanks for great service and an awesome product!

I have ordered from this company many many times and have never been disappointed with the quality. The customer service is beyond exceptional for the promptness of attention and follow through, I buy items from here for all the littles I have around me!

Every year, I buy my niece two swimsuits for her May birthday. They are always a big hit and the cutest things you have ever seen. This year, when one of the suits came in, the monogram was a little off-center. I was worried about contacting RuffleButts (maybe they wouldn't "see" the issue that I did? maybe this would be more work for me, shipping it back, etc?) NONE of that happened. They simply asked for a pic and were completely courteous and swift with their answers and solutions. It was one of the most painless transactions I have ever had. Because of their response, I'm able to give my niece two swimsuits that I (and RuffleButts) can continue to be proud of. 100% love this company!

Karlee ( customer support ) and I chatted through the whole buying experience and she was attentive & fun! Love Ruffle Butts clothing for my little Lilly and it is always a pleasure to shop online on your site. I am a perpetual repeat customer.

Customer service is prompt, effective, and friendly and the swimsuits are adorable with the best quality every time. Repeat customers here!

I love Rufflebutts! The clothing is such great quality and they have beautiful prints for the whole family. I had an issue with one package recently and the customer service was STELLAR. I received a day of response back with the kindest Rufflebutts representative.

Cutest bathing suits and great quality! We received one wrong item, and I was shockingly surprised when I called customer service number that a lady answered right away, knew my name already and quickly shipped out the correct bathing suit!

I have been dealing with this company for at least 3 years and they have been extremely help helpful when there has is a problem with an order. There products are well made especially the bathing suits

I shipped to an address that I was moving from and it was sent back to RuffleButts. They contacted me and shipped it back out to our new address!

Customer Service was so helpful and fast to resolve my problem. I ordered the wrong size and they changed it for me without having to cancel my entire order and redo. Thank you!!!

Rufflebutts has the best customer service! They are always so kind, so quick to respond, and always want to make things right. I love this company. Quality clothes, cute styles, and wonderful service.

They frequently run incredible sales, and I have been taking advantage of the discounts for Christmas presents. I started shopping in October and just stashing the boxes aside as they arrived. I noticed today when I was starting to wrap gifts that one of the swimsuits was missing from my order. It’s been weeks since I placed the order, but since I didn’t open them, I didn’t realize until now. I emailed customer service, and not only did they respond within minutes (on a Saturday, no less) they are fixing the mistake immediately and were so kind about the whole situation. I love a company that is more focused on customer service than technicalities. They are always willing to go the extra mile to make sure things are up to their high quality standards.

This week I had some concerns about my daughters leggings that I had just purchased the thread from them was coming undone but nothing that couldn’t be fixed. I just wanted to reach out to let them know. I had the pleasure of speaking with Karlea who helped me with my concerns and she was so sweet. I couldn’t have had better customer support.

I've bought a few times from RuffleButts/RuggedButts for my grand kids and have been very satisfied with their products. Today I learned what a wonderful company they truly are! I'd ordered something that was no longer available in the size I'd purchased. I spoke with Karlea in customer service. We discussed that I could order another size for the same price. I was instructed to place the order and to call back and RuffleButts would credit my card for the difference in pricing and shipping. I placed the order, but didn't get a chance to call customer service back. An hour or so later, I received a call from Karlea stating she checked my account and saw that I'd ordered the item, but hadn't called for my credit, so she went ahead and credited my account for the difference!! She said that my order would ship the same day. When was the last time someone called to tell you they applied a credit without you asking for one!!! Wonderful Customer Service!!! Fantastic follow-up!! Thank you!!

Do you want really great customer service? You can
get it with RuffleButts! I didn't apply my 20% new
customer discount code when I sent in my order. I
was happily surprised that they would still give me the discount!
Thanks Summer D. for your quick response and
excellent service!

The products are great quality and absolutely adorable. AND, their customer service is EXCELLENT!!

These clothes are high quality and unique. My daughter always get compliments!

I absolutely adore this fine company! The merchandise is top quality and the option to monogram an item makes the item extra special. I’m a lover of monogrammed items! I recently purchased a chambray dress for my granddaughter with her monogram. Unfortunately the monogram was incorrect. I contacted the company and I was so impressed by the kindness and professionalism I experienced. I received another dress with the correct monogram within a day after speaking to a customer representative. Wow! Talk about fantastic customer service! I’m looking forward to purchasing many more items in the years to come.