I’ve been a long time customer of Robert’s & Rug Love for many years now and never had better customer service ANYWHERE with buying ANYTHING. Every rug in my home is lovely but more so because of t... Voir plus
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Lisez les avis des autres
I was so happy with my 1st rug that I've ordered 3 more, 2x Oxford OXf00 and Comfy CM00, the colours are great, I've had no shedding, the prices and delivery are fantastic and more importantly my l... Voir plus
Superb service from start to finish. I’ve never ordered a product before and received such great communication throughout the process - it was very helpful and appreciated. The courier, DX Delive... Voir plus
We Absolutely love the rug and so does my son who is autistic and loves soft things to touch, it is really soft and thick but very light. And looks brilliant very vibrant colours actually does look li... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Most Loved Rug Store - UK's 1st Augmented Reality Rug Visualizer. Home of Scandi-Boho. Klarna/Clearpay/Laybuy. Shop Insta. Always Free Delivery. Price Match Promise. Simple Automated Returns. 1,000+ 5* Photo Reviews. 40k Instagram
Coordonnées de contact
Piccadilly Business Centre, Aldow Enterprise Park, M12 6AE, Manchester, Royaume-Uni
- https://app.answerai.co.uk/rug-love/chat - We promise a response within 3 business hours
- ruglove.co.uk
4,8
Excellent
285 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quick delivery
A good range of rugs to choose from so a little spoilt for choice but was very happy with the one I went with. Good quality and perfect for the area I needed it for.
19 février 2022
Avis spontané
I love Rug Love
Absolutely brilliant little company, no issues at all and my rug is still gorgeous after ovef a years worth of daily use, definitely would recommend this company to anyone 😊
19 février 2022
Avis spontané
I buy all my rugs from here there…
I buy all my rugs from here there absolutely 💯 amazing I have never had any problems and if you have to contact them they are fantastic at sorting problems out very quickly or replacing 😀 im at the moment decorating and will need a new rug from them i would not go anywhere else what they advertise is exactly what you receive there customer service 🙌 👏
19 février 2022
Avis spontané
Amazing Customer Service
When I bought a rug from here I was originally sent the wrong size. I contact customer service who were in extremely helpful and sent me another straight away and had the other picked up. For the inconvenience they sent me a voucher which was really kind. I also love my rug :)
19 février 2022
Avis spontané
Fabulous choices of rugs and flooring .
Fabulous choices of rugs and flooring .
We ended up ordering 3 rugs in total as so many designs and sizes to select from there collection
Ordering was simple. Arrival of the rugs direct and easy to process . Highly recommend- price point and quality amazing
19 février 2022
Avis spontané
Beautiful quality rug and very quick…
Beautiful quality rug and very quick service very satisfied customer
19 février 2022
Avis spontané
One of the best companies
Not only are these rugs lovely but the customer service is amazing! I realised when I got the rug, I ordered the wrong size and needed a bigger one. Robert was super helpful and sorted the return and delivery for me. Made it so hassle free, thank you. Can’t recommend enough, will be telling friends and family where to get rugs!
4 février 2022
Avis spontané
Réponse de Rug Love
Hello Sara, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
I ordered 2x rugs from these guy's and…
I ordered 2x rugs from these guy's and they dispatched them very quickly, however only one of the rugs turned up so I emailed them to explain and got a response very quickly. Robert has been fantastic at dealing with my issue and sent me proof of dispatch, it was clear that the courier company had only delivered 1x rug, Robert contacted the courier and emailed me back to say that they have miss placed part of my order and he would dispatch a replacement a.s.a.p! My replacement arrived today -what a great company to deal with, I will certainly recommend to friends and family, I will be ordering again from them too.
20 janvier 2022
Avis spontané
Réponse de Rug Love
Hello Sarah, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Outstanding Customer Service, Beautiful Rug
I ordered the ‘Origins Cable Rug’ in blush. It is a beautiful, high quality rug. It arrived very quickly post order and the communication from RugLove (Robert) was exceptional. The customer service I received was truly outstanding and I will most certainly purchase from them again.
14 janvier 2022
Avis spontané
Réponse de Rug Love
Hello Fiona, Thank you so much for taking the time to leave us a 5 star review and kind words especially as things did not go perfectly with this one, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
I can't recommend rug love…
I can't recommend rug love enough...great products and the customer service is 2nd to none. I ordered the wrong colour by mistake and they were more than helpful sorting me out when it was my mistake.
13 janvier 2022
Avis spontané
Réponse de Rug Love
Hello Peter, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Excellent service
Excellent service. I ordered the rug (well 11m hall runner) on 12 October and it arrived here in South Australia on 18 October! It is really well made/finished and I love it!!
20 octobre 2021
Avis spontané
Réponse de Rug Love
Hello Julie, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Excellent goods and service
Ordered a rug but had ordered the wrong size.
No problem arranging a return and refund.
I had a problem with the courier but again Ruglove
were ace.
15 juillet 2021
Avis spontané
Réponse de Rug Love
Hello Sheila, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Great rug and amazing customer service!
24 avril 2021
Avis spontané
Réponse de Rug Love
Hello DDD DDD, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
I was so impressed with the service
I was so impressed with the service from Rug Love and wouldn’t order a rug from anywhere else. The customer service was fantastic - especially Robert, who was brilliant. Rug arrived and is beautiful and of great quality.
8 avril 2021
Avis spontané
Réponse de Rug Love
Hello VR, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Second time purchasing from Rug Love.
Second time purchasing from Rug Love.
I honestly won’t buy rugs from anywhere else.
I so pleased with my new rug that I just needed to order another one!
Best prices and once again amazing customer service! Well done Rug Love 💕
7 avril 2021
Avis spontané
Réponse de Rug Love
Hello Leanne, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
FANTASTIC EXPERIENCE - GREAT SERVICE
I have found my go-to for Rugs :) Wow! These days it's difficult to find a half decent company, but these guys go above and beyond. Great quality rugs and cheaper than any other website. Placed my order and within 2 days it was here. Love the rug and they sent me a further 20% discount off my next purchase, which I am definitely placing shortly. It's so good to see companies like these still exist. A massive thumbs up and 5 stars from me well done guys :)
24 mars 2021
Avis spontané
Réponse de Rug Love
Hello Angela, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Love purchasing from Ruglove
Love purchasing from Ruglove. Im looking for my 3rd rug at the moment. Excellent communication. Excellent quick delivery. Perfect rugs.
20 mars 2021
Avis spontané
Réponse de Rug Love
Hello Ann, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Excellent service
Excellent service, fast delivery. Ordered two rugs, one arrived very quickly, within a couple of days of ordering and before we expected it to arrive. The other, unfortunately had a problem with stock, but customer services were very helpful and gave me a choice of waiting for the rug and giving me a discount, or getting a full refund and cancelling the order (they weren’t sure when it would be in stock).
The rug which arrived is excellent quality, and is the same as the picture showed.
They also offer payment plans which can be very helpful too!
Very pleased and will definitely order from here again
15 mars 2021
Avis spontané
Réponse de Rug Love
Hello Amber Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Excellent
Excellent. Great quality rugs- well priced and speedy delivery! Top notch!
2 mars 2021
Avis spontané
Réponse de Rug Love
Hello Anne, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
Honesty thr guys are amazing
Honesty thr guys are amazing, the rugs are absolutely stunning x highly recommended xxxx
1 mars 2021
Avis spontané
Réponse de Rug Love
Hello Ffion, Thank you so much for taking the time to leave us a 5 star review and kind words, It is genuinely appreciated, I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert
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